Staff were friendly, helpful and were able to answer our queries regarding travel plans .luggage transfers and where to ask for help if needed. Staff have been reassuring as I have not flown for abou... See more
Company replied
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Staff were friendly, helpful and were able to answer our queries regarding travel plans .luggage transfers and where to ask for help if needed. Staff have been reassuring as I have not flown for abou... See more
Company replied
Hays Mirfield, is the perfect travel agency. It scores 5 star in every category. Every member of staff could honestly be rated employee of the month. Off course they helped us to find the perfect... See more
Company replied
We wanted to book a repeat of a previous holiday and it was quickly set up, sorted and paid for in about 20 minutes - great service from the Mirfield team!
Used Hays before. Very knowledgeable and helpful. Rachel was excellent and knew how to create a holiday. Great service and no endless organising if you did it yourself. No fuss just say where you wan... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Huddersfield Road, WF14 8AN, Mirfield, United Kingdom
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such a personal service, attention to the detail and all questions answered in a timely and knowledgeable manner. Couldn't not fault any part of the booking process which was easy. We felt supported throughout the process by Chris. Thank you.

Reply from Hays Travel - Mirfield

Reply from Hays Travel - Mirfield
Very professional and friendly service we will go to them from now on for booking and information

Reply from Hays Travel - Mirfield
Very helpful and friendly
Most of all they deliver what you want
first class service

Reply from Hays Travel - Mirfield
Rachel at Mirfield is always very helpful and been very good for us nothing is too much trouble for her and tries her best to sort any queries you may have .
We like that hays matches online discounts.

Reply from Hays Travel - Mirfield
Another holiday booked, thank you Rachel for all the back and forths 😁

Reply from Hays Travel - Mirfield
Bronte was exceptional from start to finish.looked into where we wanted to go and was happy to sort interconnecting flights.
She was happy to look at hotels and if we wanted she was happy to change for us .
Would highly recommend Bronte and Hays travel @ Mirfield

Reply from Hays Travel - Mirfield
Chris was informative and knowledgeable about the type of holiday we were looking at, without any pressure to sell he guided us through the process in a friendly but thorough way. He organised everything from airport parking to seating on the plane to the resort hotel. Our experience of this left us with the feeling of "we will use Hays again".

Reply from Hays Travel - Mirfield

Reply from Hays Travel - Mirfield
Very friendly shop. We always try to deal with Chris who sorts out every part of our holiday without being pushy in any way!!
We will go back here every time we need a holiday 😀

Reply from Hays Travel - Mirfield
Great experience and Rachel was very helpful. We didn’t feel rushed and we’ll definitely book with them again.

Reply from Hays Travel - Mirfield
This is the second time in 3 months i have booked a holiday through Hays travel, great knowledgeable staff and so easy and stress free.

Reply from Hays Travel - Mirfield
Friendly staff very helpful and polite,,, got us the best deal 👍👍👍👍👍👍👍👍

Reply from Hays Travel - Mirfield
Excellent service provided by Bronte who checked various options and prices to get the best deal

Reply from Hays Travel - Mirfield
I use Hayes travel for all my holidays second one for this year good service and very helpful

Reply from Hays Travel - Mirfield
Mark Wood was exceptional
Knowledge,chat and happy persona
Brilliant
I will definately be back
It wasxaxprivelagecto book my 2026 holudays with Hays travel

Reply from Hays Travel - Mirfield

Reply from Hays Travel - Mirfield
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