Staff were friendly, helpful and were able to answer our queries regarding travel plans .luggage transfers and where to ask for help if needed. Staff have been reassuring as I have not flown for abou... See more
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Hays Mirfield, is the perfect travel agency. It scores 5 star in every category. Every member of staff could honestly be rated employee of the month. Off course they helped us to find the perfect... See more
Company replied
We wanted to book a repeat of a previous holiday and it was quickly set up, sorted and paid for in about 20 minutes - great service from the Mirfield team!
Company replied
Used Hays before. Very knowledgeable and helpful. Rachel was excellent and knew how to create a holiday. Great service and no endless organising if you did it yourself. No fuss just say where you wan... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Huddersfield Road, WF14 8AN, Mirfield, United Kingdom
- 01924919365
4.9
Excellent
453 reviews
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Reply from Hays Travel - Mirfield
Thank you so much for your kind review! We will pass this feedback on to Chris, who I'm sure will be thrilled.
Highly recommend
Smooth booking process, friendly, professional and got me the best price. All documents came through quickly and the agent couldn't go enough to help. Brilliant.
February 6, 2025
Reply from Hays Travel - Mirfield
Hi Ruth, thank you for responding to this survey, we really do appreciate it.
they were very helpful in showing me…
they were very helpful in showing me several destinations which would satisfy my requirements and then developing further details which enabled me to my a final decision
February 2, 2025
Reply from Hays Travel - Mirfield
Hi Michael thank you for responding to this survey, we really do appreciate it.
Lovely informative staff
Lovely informative staff - especially Bronte - all queries answered and everything booked efficiently.
January 30, 2025
Reply from Hays Travel - Mirfield
Hi Gill thank you for responding to this survey, we really do appreciate it.
This was a very easy booking with a…
This was a very easy booking with a great staff member (Bronte) to help me sort the 5* package holiday at a great price. I will definitely be booking another holiday with Hays Travel this year. 👍
January 30, 2025
Reply from Hays Travel - Mirfield
Hi Ashley thank you for taking the time to complete this survey. We really appreciate the feedback and glad you had a great Experience.
So easy to deal with
So easy to deal with. Informative, professional and personable. I did not feel uncomfortable with any of my requests ie asking for hard copies of bookings. It felt a very personal transaction.
January 30, 2025
Reply from Hays Travel - Mirfield
Hi Margaret thank you so much for taking the time to respond to our survey. We at Hays really appreciate your feedback.
The staff were fantastic
The staff were fantastic. Booked flights, holiday insurance and currency. All at a very competitive price
January 19, 2025
Reply from Hays Travel - Mirfield
Thank you, Valerie, we really appreciate your feedback.
Reply from Hays Travel - Mirfield
Thank you, Colin, no trouble at all thanks for booking with Hays.
I was looking for a last minute holiday…
I was looking for a last minute holiday for myself and my daughter for her 18th birthday. After a quick call stating what I was looking for a fantastic deal was emailed to me and I booked the next day. The lady that helped me find our holiday was fantastic and nothing was to much trouble. I would highly recommend to friends and family and I will certainly use them again.
January 23, 2025
Reply from Hays Travel - Mirfield
Thank you so much it was a pleasure booking the holiday for you and your daughter, we all hope you have the best time.
Brontë was very helpful and patient…
Brontë was very helpful and patient with us and found the best accommodation in the best location for us 😊👍👍
January 8, 2025
Reply from Hays Travel - Mirfield
Thank you for the lovely feedback really appreciate it.
Rebekah and Chris were Very helpful…
Rebekah and Chris were Very helpful with getting our travel money sorted very pleased with the service provided use again definitely.
January 11, 2025
Unprompted review
Reply from Hays Travel - Mirfield
Thankyou for visiting us today!
Great service and great price for a…
Great service and great price for a nice weekend break to Costa del Sol. The staff are lovely and made me feel welcome. I have started booking my holidays through you and will continue to do so.
January 10, 2025
Reply from Hays Travel - Mirfield
Thankyou for your kind review! Happy we found you the perfect weekend break :)
Great experience …
The staff were so helpful and booked the perfect holiday for us
Also doing some research for a potential cruise. Nothing was too much trouble - Mia was lovely
Only bad thing is the systems were so slow and kept faulting which added to the time we were there!!!
January 9, 2025
Reply from Hays Travel - Mirfield
Really appreciate this feedback folks. Glad Mia got your sorted and you were happy with her service. Apologies for our technology issues and thank you for your patience
Great customer service from Rachel
Great customer service from Rachel, there were issues with the internet but she made sure all documents were sent through as soon as they could be sent by email.
January 8, 2025
Reply from Hays Travel - Mirfield
Thanks for this great feedback Diane and thankyou so much for your patience whilst we were suffering our Internet problems.
The lady called bronte was very helpful…
The lady called bronte was very helpful she found the answers to every question and made us feel comfy we left feeling over joyed with the choice of our holiday
Thankyou
January 4, 2025
Reply from Hays Travel - Mirfield
Hi Susan Thank you for this feedback, it was a pleasure helping you plan your holiday and for a special occasion.
The agent dealing with me was very…
The agent dealing with me was very helpful and friendly.
December 24, 2024
Reply from Hays Travel - Mirfield
Thank you for your kind review! We will pass this onto Rebekah, and look forward to welcoming you back to branch soon.
The staff were very efficient and…
The staff were very efficient and patient and arranged our trip perfectly
November 30, 2024
Reply from Hays Travel - Mirfield
Thankyou Neville!
Great service all round
Great service all round. The branch went above and beyond to help us find the holiday we were looking for
November 30, 2024
Reply from Hays Travel - Mirfield
Pleasure helping find you the perfect Holiday!
Amazing staff & brilliant holiday
Hays Travel staff are absolutely wonderful! They simply could not do enough to help us- they were so supportive as we were choosing the accommodation, travel, trips, money etc Our holiday to Iceland was marvellous- everything we had hope for and their advice was second to none! We will definitely be returning to Hays to book future holidays. Thank you guys- you are fantastic!
December 3, 2024
Unprompted review
Reply from Hays Travel - Mirfield
Thankyou for your amazing review! This has been passed onto the team! We look forward to helping plan your next getaway :)
The best!
Amazing customer service, Rachel made us feel really comfortable and made booking a holiday so easy!
November 23, 2024
Reply from Hays Travel - Mirfield
Thank you for your lovely review! We're sure Rachel will be thrilled :) We look forward to welcoming you back into branch soon!
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