Hays Travel - Mold Reviews 

Once again excellent service this time by Debbie this travel agents have got top class staff service with a smile thank you

Excellent service from experienced and friendly staff, and nothing was too much trouble for Emma who dealt with our booking.

As soon as I walked in to the shop the lady sat at the first desk smiled and as me straight away asked if I needed any help, even though she looked like she was doing paper work, she cleared it away and assisted me to straight away. She introduced her self as Laura which I found very comforting and she gave off a good vibe and very bubbly and happy. It was my first time ever booking a holiday. She gave me lots of reassurance. I have not been abroad in 14 years so with it being the first family holiday I want something special. Laura listened to all my requirements and even explained in detail the area, weather wise sessions and what at the hotel would have open. I felt really confident of the choice and due to the extra measurements we needed she made that possible too. I was over all very pleased with the service and knowledge she gave me and I'm very happy to of book my holiday with Laura. Will definitely be returning in the future.

The staff are so helpful and find what the customer wants and not sell them anything. This applies especially to Lydia, she is so helpful and caring and we will continue to use Hays. Thank you.

Friendly, efficient, knowledgeable, great value, nothing is too much trouble. I have been using Hays Travel in Mold for years, they never dissapoint. I wouldn't hesitate to recommend them. Well done Mold team.

The staff were excellent and could not do anymore the meet all our requirements
They was polite and went out and went the extra yard to make the overall experience very relaxing

Laura in the Mold office was excellent, so helpful and organised everything for us, I only needed to put all the boarding passes etc into a folder and we are ready for off! I will definitely use Hays Travel again to book our Jet 2 holidays
Thank you so much

First class service from each of the three members of staff with whom I have so far dealt. Friendly, most helpful and efficient.

I expect this will continue up to final departure date

As usual Lydia! I honestly don't know if we will carry on booking once she leaves next February! Sooooooo helpful, cheerful, goes out of her way to look for best hotels/prices etc.
She is No.1 at the Mold shop!

Very friendly and efficient, knowledgeable staff. I went ahead with no idea what I wanted apart from a holiday half an hour later, it was booked. Very very happy with the service. Katie and Laura were great.

Had all the questions answered and booked the holiday that we wanted.

As a regular customer of Hayes Travel, the quality of service is exemplary on aspects, friendly staff and very attentive to our requirements

Lydia helped us fully with our booking. Thinking of everything, helping us speak and sorting out our insurance.

Thanks very much, as usual. We have used you for years now and we have always been completely satisfied. Your great.

I found the staff at Hays to be very knowledgeable and helpful throughout the whole session around my Wife’s booking and also on my own booking (done separately).

Excellent service with no rush and not pushy to purchase any holiday

Very helpful lady, comprehensive search for best flights and prices.