Every advisor in the Mold travel store go above and beyond to make your booking experience as simple as possible. Lydia was so patient with us and found just what we were looking for. Have booked a h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came into Hays Mold twice to look at and then book a cruise. The two ladies I saw went above and beyond to give me all the information I needed. They made my first cruise booking ideal. I found the... See more
Having visited Hays, Mold, on numerous occasions, we have had the pleasure of being assisted by Laura Bellis for the majority of our bookings. Laura is extremely knowledgeable, polite and very helpful... See more
Laura from the Mold branch helped us find the perfect city break to Venice. I have contacted her previously to look for holidays and she has always been accommodating and quick to respond. However, th... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4-5 The Cross, CH7 1ER, Mold, United Kingdom
- 01352 757000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn’t feel under pressure
Didn’t feel under pressure, I was able to ask lots of questions.
My daughter and I were there quite a while booking our holiday but nothing was to much trouble .
It’s nice to know that we can go back with any questions.

Reply from Hays Travel - Mold
As usual the service was first class
As usual the service was first class . Lydia is simply the best , nothing is too much trouble .

Reply from Hays Travel - Mold
Lydia was amazing
Lydia was amazing, she knew exactly what we wanted and chose 3 superb hotels, my friend and I are delighted. We are so excited about our holidays

Reply from Hays Travel - Mold
Jane was most helpful in making…
Jane was most helpful in making arrangements for us: very attentive and thorough.

Reply from Hays Travel - Mold
Emma was very helpful and knowledgeable…
Emma was very helpful and knowledgeable about the area of travel

Reply from Hays Travel - Mold
Booked another cruise with Debbie from…
Booked another cruise with Debbie from Mold branch.
As before excellent service and personal attention. Couldn't be more helpful.
Wouldn't dream of going anywhere else. A great little team in Mold .

Reply from Hays Travel - Mold
Fantastic staff at Hays travel Mold
Went to Hays travel in Mold today to purchase Euros we have dealt with Christine previously and had a great experience today Laura served us and was more than attentive very friendly store and all the staff are always happy to help. Would come in to the store for any travel plans or currency and would be more than happy to deal with any of the staff there

Reply from Hays Travel - Mold
Fab travel agents
Jane in mold was excellent.nothing was too much trouble for her
Her advice was excellent too

Reply from Hays Travel - Mold
Hayes MOLD are the absolute best
Hayes MOLD are the absolute best. I always book with Lydia and all the staff are absolutely lovely and can’t do enough for you!

Reply from Hays Travel - Mold
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







