Hays Travel - Mold Reviews 

148
TrustScore 4.5 out of 5

4.7

4-5 The Cross, CH7 1ER Mold, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Every advisor in the Mold travel store go above and beyond to make your booking experience as simple as possible. Lydia was so patient with us and found just what we were looking for. Have booked a h... See more

Rated 5 out of 5 stars

I came into Hays Mold twice to look at and then book a cruise. The two ladies I saw went above and beyond to give me all the information I needed. They made my first cruise booking ideal. I found the... See more

Rated 5 out of 5 stars

Having visited Hays, Mold, on numerous occasions, we have had the pleasure of being assisted by Laura Bellis for the majority of our bookings. Laura is extremely knowledgeable, polite and very helpful... See more

Rated 5 out of 5 stars

Laura from the Mold branch helped us find the perfect city break to Venice. I have contacted her previously to look for holidays and she has always been accommodating and quick to respond. However, th... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

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4.7

All reviews

(148)

123,616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Didn’t feel under pressure

Didn’t feel under pressure, I was able to ask lots of questions.
My daughter and I were there quite a while booking our holiday but nothing was to much trouble .
It’s nice to know that we can go back with any questions.

May 19, 2023
Hays Travel - Mold logo

Reply from Hays Travel - Mold

Thank you for a lovely review, have a lovely holiday emma

Rated 5 out of 5 stars

As usual the service was first class

As usual the service was first class . Lydia is simply the best , nothing is too much trouble .

May 24, 2023
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Reply from Hays Travel - Mold

Thank you so much for leaving me such a lovely review. A pleasure as always! Take care and thanks again, Lydia

Rated 5 out of 5 stars

Lydia was amazing

Lydia was amazing, she knew exactly what we wanted and chose 3 superb hotels, my friend and I are delighted. We are so excited about our holidays

May 17, 2023
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Reply from Hays Travel - Mold

Hello, Thank you ever so much for your lovely review. You both have a lovely trip booked! Take care and thanks again, Lydia

Rated 5 out of 5 stars

Jane was most helpful in making…

Jane was most helpful in making arrangements for us: very attentive and thorough.

May 22, 2023
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Reply from Hays Travel - Mold

Thank you for taking the time to leave such a nice review. We will see you soon, Jane

Rated 5 out of 5 stars

Booked another cruise with Debbie from…

Booked another cruise with Debbie from Mold branch.
As before excellent service and personal attention. Couldn't be more helpful.
Wouldn't dream of going anywhere else. A great little team in Mold .

May 12, 2023
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Reply from Hays Travel - Mold

Thank you so much for your lovely comments!

Rated 5 out of 5 stars

Fantastic staff at Hays travel Mold

Went to Hays travel in Mold today to purchase Euros we have dealt with Christine previously and had a great experience today Laura served us and was more than attentive very friendly store and all the staff are always happy to help. Would come in to the store for any travel plans or currency and would be more than happy to deal with any of the staff there

May 13, 2023
Unprompted review
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Reply from Hays Travel - Mold

Thank you Mr Newey . As a team we appreciate your kind words and we hope you & your family enjoy your holiday to Rhodes
We look forward to seeing you on your return

Rated 5 out of 5 stars

Very helpful

May 5, 2023
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Reply from Hays Travel - Mold

My pleasure Mr Davies. Thank you very much for choosing Hays to book your cruise holiday. I will be in touch again with any updates. Many thanks again

Rated 5 out of 5 stars

Fab travel agents

Jane in mold was excellent.nothing was too much trouble for her
Her advice was excellent too

May 4, 2023
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Reply from Hays Travel - Mold

Thank you for your lovely feedback Mrs Carroll. I will pass this on to Jane when she is back in the office. We are extremely happy to hear how pleased you are with our service and thank you for trusting Hays Travel with your holiday plans

Rated 5 out of 5 stars

Hayes MOLD are the absolute best

Hayes MOLD are the absolute best. I always book with Lydia and all the staff are absolutely lovely and can’t do enough for you!

May 3, 2023
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Reply from Hays Travel - Mold

Thank you very much Mr Kirkham for taking the time to leave a review. I will pass this on to Lydia as she is on holiday this week. We always to strive to please our customers and it is lovely to hear that this is appreciated. Thanks again

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