Hays Travel - Morecambe Reviews 

717
TrustScore 5 out of 5

4.9

27 Euston Road, LA4 5DF Morecambe, GB


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Rated 5 out of 5 stars

Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more

Company replied

Rated 5 out of 5 stars

Aways good as Iv got 2 booked for next year, I do perf to talk face to face like yesterday, and with recommendations from a lovely lady who works there she was telling us about her place she visited,... See more

Company replied

Rated 5 out of 5 stars

My husband and I fancied a city break, we wanted Vienna, but couldn’t book due to our preferred dates not being available. Becky went through other locations to see what was on offer they may be of... See more

Company replied

Rated 5 out of 5 stars

Becca was amazing, she found us some great options for our family holiday. When we decided, Becca sailed through the booking, making us feel very much at ease that everything had been done correctl... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 27 Euston Road, LA4 5DF, Morecambe, United Kingdom

  • 01524884645

4.9

Excellent

TrustScore 5 out of 5

717 reviews

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4.9

All reviews

(717)

127,122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant

Pleasant, polite and very helpful staff who were very informative on various holidays that we looked at. Excellent 👌

November 8, 2025
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Reply from Hays Travel - Morecambe

Hi Pul, thank you for your kind review and for booking with us, we hope you are looking forward to your cruise :-) Talia

Rated 5 out of 5 stars

I have used hays before for my holiday…

I have used hays before for my holiday and always had a great experience. Agents are always very helpful and I would recommend others to use them.

November 9, 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Hi Rachel, thank you so much for taking the time to review us, thank you for coming back to us and we hope you are looking forward to Tenerife :-) Thank you from Chloe and Team Morecambe

Rated 5 out of 5 stars

Talia was brilliant!

Talia was brilliant!

November 2, 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday to Orlando. Thanks Talia

Rated 5 out of 5 stars

5 star service,

5 star service,

November 1, 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday. Thanks

Rated 5 out of 5 stars

Karen was very helpful and dealt with…

Karen was very helpful and dealt with all our needs in a cheerful and professional manner. At the morcambe branch.

October 30, 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday to Greece. Thankyou Karen

Rated 5 out of 5 stars

Very knowledgeable staff a good…

Very knowledgeable staff a good experience and a great place for to book a holiday and travel money

October 26, 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday to Cyprus. Thanks Chloe

Rated 4 out of 5 stars

Everything went well but on reading out…

Everything went well but on reading out the information before printing my paperwork for insurance my date of birth wrong by 20 days so the girl put it right ( I was registered earlier this year as I went on a p&o cruise in March Thank you RB

October 14, 2025
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Reply from Hays Travel - Morecambe

Thank you for your review we hope your looking forward to your holiday. Talia:)

Rated 4 out of 5 stars

Holiday

We new what where we wanted to go.
The assistance was very efficient.

October 25, 2025
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Reply from Hays Travel - Morecambe

Thank you for this lovely review we hope your looking forward to your holiday. Adele:)

Rated 5 out of 5 stars

Great service

Great service. Chloe was brilliant in booking our cruise for us. Thank you

October 22, 2025
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Reply from Hays Travel - Morecambe

Hi Jacqueline, Thank you for this lovely review we hope our looking forward to your cruise. Becca and team:)

Rated 5 out of 5 stars

Happy smiley and very knowledgeable

Happy smiley and very knowledgeable. Would not book anywhere else

October 17, 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday to Benalmadena. Thanks Becca

Rated 5 out of 5 stars

Good service and advice

Good service and advice
As allways

October 14, 2025
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Reply from Hays Travel - Morecambe

Thank you for you lovely review, was a pleasure booking your holiday to Malta. Thanks Becca

Rated 5 out of 5 stars

Becca the travel agent was fantastic

Becca the travel agent was fantastic. She clearly explained the price flights etc. We have a nervous passenger on our booking and Becca just reassured her of the process and prices. Very good customer service.

October 1, 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday to Benalmadena. Thanks Becca

Rated 5 out of 5 stars

Visited the Morecambe store Monday 6th…

Visited the Morecambe store Monday 6th October to book holiday again at Sunbeach resort complex Rhodes. Received excellent customer service from the same young lady when we booked last time.

October 7, 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday to Rhodes. Thanks Chloe

Rated 5 out of 5 stars

When entering the shop you are always…

When entering the shop you are always greeted with a smile and my holiday was booked in good time no messing about

October 7, 2025
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Reply from Hays Travel - Morecambe

Thank you for your lovely review, was a pleasure booking your holiday to Turkey. Thanks Lily

Rated 5 out of 5 stars

Very Helpful staff.

October 5, 2025
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Reply from Hays Travel - Morecambe

Thank you for leaving a fantastic review, I hope you are looking forward to your upcoming trip! - Becca & Team :)

Rated 4 out of 5 stars

holiday booking made so easy

Had a very good experience booking my hol through Becca at Hayes
Informative friendly and booking made simple
Would highly recommend
Maybe write more private details down and pass over whilst in the premises as zero privacy whilst other customers are in the shop too

October 1, 2025
Hays Travel - Morecambe logo

Reply from Hays Travel - Morecambe

Thank you Helen for your kind review, we hope you are looking forward to your holiday to Disney and we are happy we made this magical moment true for you, Thank you from Becca and Team Morecambe :-)

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