What lovely staff they have. Booking my holiday was so pleasant and any worries and concerns I had were dealt with. Very professional and made all my bookings with ease. Came out feeling happy and ex... See more
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We explained the area in Italy were we would like to go and place's we wanted to visit. The staff member almost instantly found the dates we could travel, the trips that were available and a hotel. We... See more
Company replied
The member of staff was very helpful and advisory. She explained and made the booking process easy and quick. She explained all the paperwork, answered all our questions and said if have any further... See more
Company replied
The manageress was brilliant in the Moreton shop. Went out of her way to sort out our holiday and the assistance that my wife will require in the airport. Would recommend this branch and the staff to... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
259 Hoylake Road, CH46 0SL, Moreton, United Kingdom
- 0151 4380050
4.9
Excellent
531 reviews
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What lovely staff they have
What lovely staff they have. Booking my holiday was so pleasant and any worries and concerns I had were dealt with. Very professional and made all my bookings with ease. Came out feeling happy and excited for my holiday.
July 5, 2026
Enjoyed the whole experience from…
Enjoyed the whole experience from walking through the door to leaving booked always manage my own holiday online pleasantly got a better deel where i wanted to travel too
July 5, 2026
Understood everything we were looking…
Understood everything we were looking for .found us a great bargain
June 26, 2026
Helpful Staff
Karen was very helpful and was able to sort out type of room I wanted to book, and the shower facility I requested instead of a bath!
June 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Moreton
We're glad you enjoyed your experience. We appreciate your kind words.
Kind Regards
Hays Travel Moreton
The member of staff great, answered all our questions …
The member of staff was very helpful and advisory. She explained and made the booking process easy and quick.
She explained all the paperwork, answered all our questions and said if have any further questions call them.
The service was very good.
June 30, 2026
Reply from Hays Travel - Moreton
We are so pleased to hear our team provided such excellent service. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
Very good service ⭐️⭐️⭐️⭐️⭐️
June 23, 2026
Reply from Hays Travel - Moreton
Hi Paul,
We are so glad that you were happy with our service!
Thank you for your kind review.
Kind Regards,
Hays Travel Moreton
First experience of Hays Travel
We explained the area in Italy were we would like to go and place's we wanted to visit. The staff member almost instantly found the dates we could travel, the trips that were available and a hotel. We also explained our dietary needs which she then rang the tour operator to make enquiries which were then noted. Travel insurance was also explained which she then arranged. Overall I found the experience very good and the staff member very professional, pleasant and easy to talk to.
June 28, 2026
Reply from Hays Travel - Moreton
David Rimmer,
We're so pleased to hear that we could assist you with your holiday plans and that the process was seamless. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Moreton
The manageress was brilliant in the…
The manageress was brilliant in the Moreton shop. Went out of her way to sort out our holiday and the assistance that my wife will require in the airport. Would recommend this branch and the staff to anyone. 5 star!!
June 27, 2026
Reply from Hays Travel - Moreton
Mr Shannon,
Thank you for your wonderful review! We are so pleased to hear that our team provided such excellent assistance and that you would recommend our branch.
Kind Regards
Hays Travel Moreton
Reply from Hays Travel - Moreton
We're glad you enjoyed your experience. We appreciate your kind words.
Kind Regards
Hays Travel Moreton
Great shop
The young girl was really good considering she was an apprentice and nothing was too much trouble
June 20, 2026
Reply from Hays Travel - Moreton
We are so pleased to hear our team provided such excellent service. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
Brilliant service
Charleigh was very helpful.
Looked into different dates, airports to get best deals.
Communication was brilliant and friendly
June 19, 2026
Reply from Hays Travel - Moreton
Thank you for your wonderful 5-star review! We are so pleased to hear about your positive experience and appreciate your kind words.
Kind Regards
Hays Travel Moreton
Excellent friendly staff who are always…
Excellent friendly staff who are always there to guide you through your holiday arrangements.
Do all the necessary paperwork and take the stress from the customer local store close to home .
June 13, 2026
Reply from Hays Travel - Moreton
We're delighted to hear our team provides excellent, friendly service, guiding you through holiday arrangements and handling paperwork. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
The lady we spoke to was professional…
The lady we spoke to was professional helpful and made the booking easy to do and booking are plane seats so very helpful as my wife is parcel blind thank you
June 18, 2026
Reply from Hays Travel - Moreton
We are so pleased to hear our team made your booking process easy and assisted with your seating needs. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
The representative was very helpful and…
The representative was very helpful and knowledgeable
June 11, 2026
Reply from Hays Travel - Moreton
We appreciate your kind words. We're glad we could help.
Kind Regards
Hays Travel Moreton
Reply from Hays Travel - Moreton
We appreciate your kind words! Thank you for your feedback.
Kind Regards
Hays Travel Moreton
My husband and I went into the Moreton…
My husband and I went into the Moreton Wirral shop, the young lady was very helpful, knowledgeable and pleasant, we had an idea where we wanted to go and the whole experience was great, so much easier to go into the shop.
June 10, 2026
Reply from Hays Travel - Moreton
We are so glad that you had a good experience. Thank you for the positive feedback, we appreciate it very much!
Kind Regards,
Hays Travel Moreton
This is the 1st time I have been in a…
This is the 1st time I have been in a travel agency for many years. I found the young lady very helpful and she was able to do all the transactions and explained everything to me with confidence and left me feeling happy.
June 10, 2026
Reply from Hays Travel - Moreton
We are so delighted to hear about your wonderful experiences with us! It's fantastic to know that our team's knowledge and service consistently meet your expectations. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
Excellent
Excellent! Lucy in the Moreton branch did it again in getting me a cracking holiday to Florida sorted. All the girls are lovely and extremely friendly and helpful shout out to Lucy, Zoe, Charlie, Gracie-May and Karen.
June 6, 2026
Reply from Hays Travel - Moreton
We are so delighted to hear about your wonderful experiences with us! It's fantastic to know that our team's knowledge and service consistently meet your expectations. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
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