Throughout the enquiry and discussions Zoe was knowledgeable, friendly and super efficient. After each question her replies were swift and answered our queries completely. Due to the discussions we bo... See more
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See what reviewers are saying
The staff were all very helpful and friendly, especially Zoe who managed my very difficult booking brilliantly, even though there was a change she delt with it very quickly and efficiently
Company replied
Once again we’ve booked an amazing holiday with Hays .Karen and the Moreton team are so knowledgeable friendly and helpful…It’s like sitting and chattting to friends who know you so well .We always b... See more
Company replied
We explained the area in Italy were we would like to go and place's we wanted to visit. The staff member almost instantly found the dates we could travel, the trips that were available and a hotel. We... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
259 Hoylake Road, CH46 0SL, Moreton, United Kingdom
- 0151 4380050
4.9
Excellent
550 reviews
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Karen dealt with are booking and…
Karen dealt with are booking and searched for the best deal 10 /10
April 26, 2026
Reply from Hays Travel - Moreton
We're happy to hear that the booking experience and deal search met your expectations. We appreciate your feedback and are grateful for it.
Kind Regards,
Hays Travel Moreton
5star good all round
April 18, 2026
Reply from Hays Travel - Moreton
We're glad you had a good experience. Thank you for your positive feedback; we appreciate it very much.
Kind Regards,
Hays Travel Moreton
Reply from Hays Travel - Moreton
We're happy to hear that you found our team helpful and friendly! Thank you for your continued trust in our services; it means a lot to us.
Kind Regards,
Hays Travel Moreton
Zoe was very clear and helpful and we…
Zoe was very clear and helpful and we found just what we were looking for relatively quickly
April 16, 2026
Reply from Hays Travel - Moreton
We're happy to hear that you found what you were looking for quickly and that our team member was helpful. Thank you for your kind feedback.
Kind Regards, Hays Travel Moreton
Worked very hard to get me the exact…
Worked very hard to get me the exact break I was looking for.
April 16, 2026
Reply from Hays Travel - Moreton
We are so happy we could find the perfect fit for you. Thank you for sharing your positive experience with us!
Kind Regards, Hays Travel Moreton
staff were excellent,Charley and Karen…
staff were excellent,Charley and Karen guided us through the process,and offered there advice
April 11, 2026
Reply from Hays Travel - Moreton
We appreciate your kind words! We are so glad that our staff offered excellent guidance and advice throughout the process for you.
Kind regards
Hays Travel Moreton
Reply from Hays Travel - Moreton
We appreciate your feedback and are happy our customer service was helpful to you.
Kind regards,
Hays Travel Moreton
Staff were brilliant
Staff were brilliant, found exactly what we were looking for, in a fraction of the time we had taken to look. Very helpful, professional and cheerful
April 8, 2026
Reply from Hays Travel - Moreton
We are so happy to hear that our team was able to find exactly what you were looking for so quickly! Thank you for your kind and positive feedback.
Kind regards
Hays Travel Moreton
The staff were polite friendly and…
The staff were polite friendly and helpful. With a good knowledge of the holiday I was interested in. They found me a great looking destination within my budget and I am now looking forward to my summer holiday.
March 28, 2026
Reply from Hays Travel - Moreton
We appreciate your kind words and are so happy to hear that our staff were helpful in finding you a great holiday within your budget. We hope you enjoy your summer holiday!
Kind regards
Hays Travel Moreton
Hays Moreton
As per usual had a great experience.
Karen always knows what we want out of our holuday.
All staff are courteous and helpful whatever we need
March 25, 2026
Reply from Hays Travel - Moreton
We're happy to hear that you consistently have a great experience. It's wonderful to know our staff's knowledge and helpfulness meet your holiday needs.
Kind regards
Hays Travel Moreton
Gracie asked relevant questions to…
Gracie asked relevant questions to determine our requirements. The options she sent were excellent. We have a lovely holiday to look forward to.
Thank you
March 21, 2026
Reply from Hays Travel - Moreton
We're so glad to hear that the questions asked helped determine your needs and that you have a wonderful holiday to look forward too. Thank you for your feedback.
Kind regards
Hays Travel Moreton
Reply from Hays Travel - Moreton
We appreciate you highlighting the agent's efficient, helpful, and friendly service. Thank you for sharing your positive experience with us.
moreton, Hays Travel
Reply from Hays Travel - Moreton
We appreciate you taking the time to leave a positive review; we are so happy to hear that you were pleased with our team member's service.
moreton, Hays Travel
Reply from Hays Travel - Moreton
We appreciate you taking the time to leave us a review, and we are so happy to hear everything has been handled well for you!
moreton, Hays Travel
Staff were welcoming as soon as you…
Staff were welcoming as soon as you walked through door. Zoe who helped us to book was patient as we find it difficult to use a computer. We as a family booking were found the holiday we were looking for.
March 6, 2026
Reply from Hays Travel - Moreton
We're so happy to hear that our staff made you feel welcome and assisted you with your booking. We're glad we could find the perfect holiday for your family!
moreton, Hays Travel
Karen
Karen, who dealt with us was very helpful because she had personal experience of cruising, as had we.
This made the whole experience
much better. The young girls were brilliant at sorting the finances
February 28, 2026
Reply from Hays Travel - Moreton
We're happy to hear that the agent's personal cruising experience enhanced your booking. It's great the team provided brilliant financial support. Thank you for your review!
moreton, Hays Travel
No waiting booking dealt with…
No waiting booking dealt with professionally
No hard sell got the holiday break we wanted
February 27, 2026
Reply from Hays Travel - Moreton
We appreciate you sharing your experience. We're glad we could provide a professional booking experience and help you find the holiday you wanted.
moreton, Hays Travel
Happy Hays…
I was very happy with the service I received. Very helpful and friendly staff. Very straight forward booking holiday. Answered all my questions regarding the booking. I will definitely book through agency again
February 22, 2026
Reply from Hays Travel - Moreton
We're happy to hear that you were pleased with the helpful and friendly service you received. We appreciate you booking your holiday with us.
moreton, Hays Travel
I HAVE ALWAYS BOOKED MY HOLIDAYS
I HAVE ALWAYS BOOKED MY HOLIDAYS
THROUGH HAYS TRAVEL IT IS SIMPLE
AND THE STAFF ARE ALWAYS FABULOUS ITS WONDERFUL SERVICE MANY THANKS.
February 20, 2026
Reply from Hays Travel - Moreton
We appreciate you booking your holidays with us! We're so glad to hear that our fabulous team makes your experience simple and wonderful. Thank you!
moreton, Hays Travel
Very helpful to us with achieving the…
Very helpful to us with achieving the holiday we wanted. All very good.
February 14, 2026
Reply from Hays Travel - Moreton
We appreciate you sharing that we helped you achieve your desired holiday. We are glad that you had a very good experience with us.
moreton, Hays Travel
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