Throughout the enquiry and discussions Zoe was knowledgeable, friendly and super efficient. After each question her replies were swift and answered our queries completely. Due to the discussions we bo... See more
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See what reviewers are saying
The staff were all very helpful and friendly, especially Zoe who managed my very difficult booking brilliantly, even though there was a change she delt with it very quickly and efficiently
Company replied
Once again we’ve booked an amazing holiday with Hays .Karen and the Moreton team are so knowledgeable friendly and helpful…It’s like sitting and chattting to friends who know you so well .We always b... See more
Company replied
We explained the area in Italy were we would like to go and place's we wanted to visit. The staff member almost instantly found the dates we could travel, the trips that were available and a hotel. We... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
259 Hoylake Road, CH46 0SL, Moreton, United Kingdom
- 0151 4380050
4.9
Excellent
550 reviews
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The best
Always book with Karen, she’s the best travel agent around. She has an extensive range of knowledge and we have always loved every recommendation she gives us. Her customer service is always amazing and it’s so easy and stress free booking with her. Thank you for being the best ❤️
May 30, 2026
Reply from Hays Travel - Moreton
We are so delighted to hear about your wonderful experiences with us! It's fantastic to know that our team's knowledge and service consistently meet your expectations. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
Excellent service 👍 we wanted to…
Excellent service 👍 we wanted to compare 2 cruises so we could decide between them and it was no trouble to the member of staff she got us the details up so we could choose the one that suited us best very happy.
May 28, 2026
Reply from Hays Travel - Moreton
Thank you for your wonderful feedback! We are so pleased we could help you compare cruises and find the perfect one. We appreciate you choosing us!
Kind Regards
Hays Travel Moreton
All the staff are really friendly
All the staff are really friendly, cheerful and go out of their way to help me get the holidays I want
May 21, 2026
Reply from Hays Travel - Moreton
We are so pleased to hear our team consistently provides excellent service. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
Karen played a blinder
Karen played a blinder. We are now booked on a Christmas cruise down the Rhein this December. I cannot recommend Haystravel Moreton enough. What a team! Karen came in especially as she knew we were coming in to book and gave up her time to make sure we got what we wanted. Thank you Zoe and Karen.
May 23, 2026
Reply from Hays Travel - Moreton
We are so pleased to hear about your wonderful experience and that we could help you book your Christmas cruise! We appreciate you sharing your positive feedback.
Kind Regards
Hays Travel Moreton
Efficient service
May 24, 2026
Reply from Hays Travel - Moreton
We are so glad that you had a good experience. Thank you for the positive feedback, we appreciate it very much!
Kind Regards,
Hays Travel Moreton
Reply from Hays Travel - Moreton
We are so pleased to hear you feel so welcome and always get what you want. Thank you for the kind words.
Kind Regards
Hays Travel Moreton
Hays travel are local to me and have…
Hays travel are local to me and have always been willing to go the extra mile to get you what you want. They are helpful and staff are very knowledgable.
May 7, 2026
Reply from Hays Travel - Moreton
Thank you for your wonderful 5-star review! We are so pleased to know our team's dedication and knowledge made your experience excellent.
Kind Regards
Hays Travel Moreton
Reply from Hays Travel - Moreton
Thank you for the kind words. We are so happy to hear you are happy with our service.
Kind Regards,
Hays Travel Moreton
Reply from Hays Travel - Moreton
We appreciate your kind words! We're so happy to hear that our staff were helpful, patient, valued you, and treated you with respect.
Kind Regards
Hays Travel Moreton
Staff are always really friendly and…
Staff are always really friendly and helpfu. Charley was extremely helpful in helping me book my trip with Alfa coach tours... including making several calls to Alfa to check details
May 6, 2026
Reply from Hays Travel - Moreton
We're so glad to hear our team provided excellent service and went above and beyond to help with your trip. Thank you for your kind words!
Kind Regards
Hays Travel Moreton
Very helpful and plesant
May 2, 2026
Reply from Hays Travel - Moreton
We are so happy to hear that you found our service pleasant and helpful. Thank you for your positive feedback!
Kind Regards
Hays Travel Moreton
I am very impressed with the service…
I am very impressed with the service from Lucy. Unfortunately our connection has only been through texts and phone calls as I reside in Canada, but her response has been immediate and very helpful. Looking forward to enjoying my future trips recommended by her.
May 10, 2026
Reply from Hays Travel - Moreton
We're very happy to hear that you're impressed with the service you've received. We're glad that our responses have been helpful and immediate, even from Canada. We hope you enjoy the trips we recommended!
Kind Regards
Hays Travel Moreton
staff very helpful and patient.they…
staff very helpful and patient.they value their customers and treat everyone with respect
May 6, 2026
Reply from Hays Travel - Moreton
We appreciate your kind words! We're so happy to hear that our staff were helpful, patient, valued you, and treated you with respect.
Kind Regards
Hays Travel Moreton
The young lady was very professional
The young lady was very professional, she had found and booked my holiday within minutes of me walking into the shop.
May 7, 2026
Reply from Hays Travel - Moreton
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that you found our service professional and efficient.
Kind Regards
Hays Travel Moreton
Very knowledgeable pleasant young lady
May 7, 2026
Reply from Hays Travel - Moreton
We appreciate your kind words and we are so glad you had a positive experience!
Kind Regards
Hays Travel Moreton
Very professional service helpful…
Very professional service helpful explained everything gave us choices and relaxed atmosphere and good talking face to face 😎
May 6, 2026
Reply from Hays Travel - Moreton
We're happy to hear that you found our service professional and helpful. We appreciate your feedback regarding the choices and relaxed atmosphere we provided.
Kind Regards
Hays Travel Moreton
Lucy at the Moreton shop looked after…
Lucy at the Moreton shop looked after us and helped us grab a bargain holiday price together with the Jet2 rep who she worked with to book over the flights and rooms over telephone. this wa snecessary as we aleaving in less than seven days.
May 2, 2026
Reply from Hays Travel - Moreton
We are so glad that you had a good experience. Thank you for the positive feedback, we appreciate it very much!
Kind Regards,
Hays Travel Moreton
Charlotte knows her stuff and dealt…
Charlotte knows her stuff and dealt with all our requitements admirably.
May 3, 2026
Reply from Hays Travel - Moreton
We are so glad that your requirements have been met. We appreciate your positive feedback!
Kind Regards,
Hays Travel Moreton
Brilliant service
May 3, 2026
Reply from Hays Travel - Moreton
We appreciate your positive feedback! We are so glad that you had a good experience.
Kind Regards,
Hays Travel Moreton
Easy booking
Our holiday was dealt by Lucy, who was very professional, approachable and helpful.
April 30, 2026
Reply from Hays Travel - Moreton
We appreciate your positive feedback! We are so glad that you found our service helpful and professional.
Kind Regards
Hays Travel Moreton
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