Hays Travel - Moreton Reviews 

552
TrustScore 5 out of 5

4.9

259 Hoylake Road, CH46 0SL Moreton, GB


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Rated 5 out of 5 stars

Throughout the enquiry and discussions Zoe was knowledgeable, friendly and super efficient. After each question her replies were swift and answered our queries completely. Due to the discussions we bo... See more

Company replied

Rated 5 out of 5 stars

I had extremely good service from Zoe in organising a holiday. I feel she went above and beyond to help get my holiday right.

Company replied

Rated 5 out of 5 stars

Once again we’ve booked an amazing holiday with Hays .Karen and the Moreton team are so knowledgeable friendly and helpful…It’s like sitting and chattting to friends who know you so well .We always b... See more

Company replied

Rated 5 out of 5 stars

We explained the area in Italy were we would like to go and place's we wanted to visit. The staff member almost instantly found the dates we could travel, the trips that were available and a hotel. We... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 259 Hoylake Road, CH46 0SL, Moreton, United Kingdom

  • 0151 4380050

4.9

Excellent

TrustScore 5 out of 5

552 reviews

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4.9

All reviews

(552)

127,122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's a excellent travel agents

It's a excellent travel agents, the staff are fantastic and give you the best deals and go out there way to support you and what you want and what they feel is good for you brilliant staff

May 2, 2025
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Reply from Hays Travel - Moreton

Thank you so much for the lovely review Linda x

Rated 5 out of 5 stars

Georgia was very helpful with our…

Georgia was very helpful with our holiday plans got us good flight times and hotels to say in for our multi stop trip in America.

April 25, 2025
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Reply from Hays Travel - Moreton

Thank you so much for the lovely review Lynne! We hope you have a lovely holiday :)
Georgia x

Rated 5 out of 5 stars

Came in to book a holiday yesterday in…

Came in to book a holiday yesterday in the Moreton branch and Gracie was very professional and went above and beyond to help me find my perfect holiday . She was very attentive and spent so much time with us and I couldn’t be more grateful. She is a credit to your company

April 24, 2025
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Reply from Hays Travel - Moreton

Thankyou for your lovely review :)

Rated 5 out of 5 stars

I contacted the store by phone with a…

I contacted the store by phone with a very complex travel request.
Because there were so many offers available I visited the store later in the morning.
My agent was very calm and took the time to fit the right flights that suited my needs.
Well done

April 1, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review Heather! We really appreciate it :)

Rated 5 out of 5 stars

Karen is such a wonderful lady

Karen is such a wonderful lady. We sat with her for ages looking at holidays and she was amazing. Her knowledge of everything was fantastic plus she was so careful to explain everything we had lost a cruise due to visa application not being done in time. I will definitely be using hays again as we have before lots of times.

March 23, 2025
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Reply from Hays Travel - Moreton

Thank you for your lovely review!

Rated 5 out of 5 stars

Zoe from the Moreton shop was very…

Zoe from the Moreton shop was very helpful.Helped us decide were to go and told us everything we should know about the place . Very pleasant as we didn't know were to go . Would recommend to my family .

March 15, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review, we really appreciate it :)

Rated 5 out of 5 stars

A nice way to book a holiday

We went in to the travel agents on the spur of the moment to enquire about the availability of flights and accommodation in Spain for January 2026, as we had heard the hotels were pretty well booked up for next year. A young lady by the name of Gracie-Mae dealt with us. She was a very capable young woman, who before we knew it, after reviewing various hotels , and discussing booking dates and flights and hotels. She was very pleasant, professional and patient. We left having booked for next January, with hotel booked in Liverpool for the night before our flight, and everything organised as far as possible, for a holiday 10 months away. The premesis nicely spaced so not to impinge on other people also booking hols.

experience was enjoyable because everyone was pleasant, the room was relaxed

March 14, 2025
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Reply from Hays Travel - Moreton

Thankyou so much for your lovely review :) - Kind Regards, Gracie-Mae

Rated 5 out of 5 stars

Great Staff

Hayes Travel Moreton Staff are the best travel agents I have been too, friendly, welcoming staff who ask all the right questions and find you exactly what your looking for. Each of our requests was met and our tweaks and changes were done with no hesitation.

March 13, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review, we really appreciate it :)

Rated 5 out of 5 stars

Zoe from Hays Travel Moreton was…

Zoe from Hays Travel Moreton was excellent. Spent as long as we needed looking destinations without any pressure to buy. Great knowledge of the areas and quick to appreciate what we were looking for. Thanks.

March 13, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review, we really appreciate it :)

Rated 5 out of 5 stars

Ben was very helpful and made my day he…

Ben was very helpful and made my day he told me alot of his day to day life and all about the liverpool museum, he let me use the toilet and was just a delight to talk to, he helped me so much and I got everything I asked for and more

March 9, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review Carole, we really appreciate it :)

Rated 5 out of 5 stars

Booking the holiday was made so simple…

Booking the holiday was made so simple by the member of staff who was called lucy, she gave us all the time needed to make our decision on were to go flicking through different countries and resorts to find us the deal with in our budget range, nothing was to much hassle for her

March 7, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review we really appreciate it :)

Rated 5 out of 5 stars

Excellent service

Excellent service, as usual. Friendly, polite, professional. Superb customer service skills.

March 4, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review we really appreciate it :)

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