Hays Travel - Moreton Reviews 

551
TrustScore 5 out of 5

4.9

259 Hoylake Road, CH46 0SL Moreton, GB


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Rated 5 out of 5 stars

Throughout the enquiry and discussions Zoe was knowledgeable, friendly and super efficient. After each question her replies were swift and answered our queries completely. Due to the discussions we bo... See more

Company replied

Rated 5 out of 5 stars

I had extremely good service from Zoe in organising a holiday. I feel she went above and beyond to help get my holiday right.

Company replied

Rated 5 out of 5 stars

Once again we’ve booked an amazing holiday with Hays .Karen and the Moreton team are so knowledgeable friendly and helpful…It’s like sitting and chattting to friends who know you so well .We always b... See more

Company replied

Rated 5 out of 5 stars

We explained the area in Italy were we would like to go and place's we wanted to visit. The staff member almost instantly found the dates we could travel, the trips that were available and a hotel. We... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 259 Hoylake Road, CH46 0SL, Moreton, United Kingdom

  • 0151 4380050

4.9

Excellent

TrustScore 5 out of 5

551 reviews

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4.9

All reviews

(551)

126,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charlotte was very helpful,she helped…

Charlotte was very helpful,she helped me sort out my destination and was very knowledgeable,I will use hays again many thanks

July 10, 2025
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Reply from Hays Travel - Moreton

Thank you for your lovely review, hope you have an amazing holiday :)

Rated 5 out of 5 stars

Staff “Karen” very helpful in all…

Applaud staff member “Karen” who was very helpful in all aspects of our booking from start to finish.
Advised us on the length of travel time regarding the coach transfers from the Airport to our chosen destination in the Algarve.
Karen also explained the pros & cons re the incline in our chosen resorts (due to my hubbies walking difficulties), this helped us choose the most appropriate area for us to stay.
Overall very happy with the service & our booking 😁👏

July 19, 2025
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Reply from Hays Travel - Moreton

Thank you so much for the lovely review Annie, we really appreciate it! Enjoy your travel :)

Rated 5 out of 5 stars

Good customer skills and efficient service

Lucy listened to our 'wish list' and came back with some answers the same day as our visit. Following some amendments we were able to book by telephone and the whole process was incredibly quick and efficient.
We are delighted at the deal we have been offered and we are looking forward to our long-awaited trip to Venice next year.

July 13, 2025
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Reply from Hays Travel - Moreton

Thank you so much for the lovely review Carolyn! Enjoy your travel :)

Rated 5 out of 5 stars

Very helpful!!

I contacted the company after weeks of looking for myself online and couldn't find anything that fitted what we wanted. I spoke to Zoe and after an hour or 2 gave me 3 great options however they were still missing things. I told Zoe why those weren't suitable and she came back with another 2 brilliant options and I went ahead and booked one of these. We can't wait for our holiday now!! Thanks Zoe.

July 8, 2025
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Reply from Hays Travel - Moreton

hank you so much for the lovely review! Enjoy your travel :)

Rated 5 out of 5 stars

Excell customer service

Excell customer service, very friendly and welcoming staff especially gracie-mae who booked our holiday she was fabulous. Highly reccomend this shop for all your holidays!

June 22, 2025
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Reply from Hays Travel - Moreton

Thank you so much for the lovely review Jennie! Enjoy your travel :)

Rated 5 out of 5 stars

Very friendly service

Very friendly service. Found a holiday that was just what we requested with no trouble. Good offers.

May 31, 2025
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Reply from Hays Travel - Moreton

Thank you so much for the lovely review! Enjoy your travel :)

Rated 5 out of 5 stars

Safari Bucket List

Zoe was fantastic, we booked a bucket list holiday and nothing was to much trouble. Any questions we had where answered and Zoe made us feel comfortable all the decisions we made. Can't wait to get on Safari.

May 28, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review! I'm so glad we were able to book your bucket list holiday, the countdown begins now!

Rated 5 out of 5 stars

Booked a cruise 100% recommend Hays

Great service, as usual for Hays in Moreton.
They make choosing and booking an easy event with lots of advice and support.

All of the staff are friendly and knowledgeable. We prefer the face to face experience rather than booking on line.

May 24, 2025
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Reply from Hays Travel - Moreton

Thank you so much for your lovely review Mrs Jones, I'm so glad we got your cruise booked!

Rated 5 out of 5 stars

The young lady Georgia who helped us…

The young lady Georgia who helped us with our holiday booking as very helpful and guided us through or choices. Helped us to get the best price. Overall nice and easy and stress free.

May 20, 2025
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Reply from Hays Travel - Moreton

Thank you so much for the lovely review Louise, Have a lovely holiday! :)

Rated 5 out of 5 stars

Zoe the absolute star

I just wanted to take a moment to share how absolutely amazing Zoe has been throughout the process of booking my dream holiday.

From the start, I had a long list of very specific requests — and Zoe not only met every single one but did so with incredible patience and attention to detail. Nothing ever felt like too much trouble for her. She made the whole experience stress-free and genuinely enjoyable.

What really stood out was her fun, bubbly personality. She brought so much positive energy to every conversation, making the planning feel like part of the holiday itself!

Thanks to Zoe, I’m now counting down the days to a trip that I know will be unforgettable. She’s an absolute star and a true credit to your team.

May 11, 2025
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Reply from Hays Travel - Moreton

Thank you so much for the lovely review Amy, it means the world :)

Rated 5 out of 5 stars

Made our day

Very welcoming staff on arrival. Staff member had patience deciding on where we wanted and our choice.

May 11, 2025
Hays Travel - Moreton logo

Reply from Hays Travel - Moreton

Thank you so much for the lovely review :)

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