I originally saw Ebony to look for a holiday. This was earlier this month for a holiday in November. Due to my requirements I was not sure it was possible. She didn't find anything suitable so I left... See more
Company replied
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I originally saw Ebony to look for a holiday. This was earlier this month for a holiday in November. Due to my requirements I was not sure it was possible. She didn't find anything suitable so I left... See more
Company replied
The staff are amazing and always helpful this is my 10th holiday I have booked through Hays!! Highly recommend booking through them! Shoutout to Louisa and Courtney for all your help finding me the be... See more
Company replied
All the staff at Hays travel Morley are so helpful and accommodating and go up and beyond helpfulness if that makes sense. Nothing is too much for the them. Will always use them. They treat you like... See more
Company replied
Courtney dealt with our booking as usual and got me a better deal than what id found on the jet 2 site she's great and ill always use hays especially if she's there
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
91 Queen Street, LS27 8EF, Morley, United Kingdom
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We visited the Morley branch and were so impressed with the knowledge Louisa had over the area where we were looking to book,she was such a lovely helpful lady we booked that day.

Reply from Hays Travel - Morley
My go to place for all my trips nothing is too much trouble for all of the team

Reply from Hays Travel - Morley
The young lady, Courtney from Hays Travel Morley was fab in helping us find what we wanted at a great price!

Reply from Hays Travel - Morley
Kirsty was absolutely fantastic! So helpful couldn’t have asked for a better person to help me book my holiday

Reply from Hays Travel - Morley
I had a great experience while booking our first family holiday. The travel assistant was extremely attentive and helpful throughout the booking. Great in advising us with location and the travel options. Gave us total confidence in Hays Travel.

Reply from Hays Travel - Morley
Kirsty was efficient and so helpful was a pleasure to speke to her

Reply from Hays Travel - Morley
Made to feel very welcome.
Booking Vegas and concert while there, Kirsty was very informative about the process, location, venue and hotel.
Great all round experience and left with further holiday ideas and plans, we’ll be back!

Reply from Hays Travel - Morley
Very professional explaining all options looked for the best deal

Reply from Hays Travel - Morley
Service was great. Kirsty was great. She found a good bargain. I was very happy with Hay's Travel Morley. I would recommend Hay's Travel and I will use the Travel Agent again

Reply from Hays Travel - Morley
The holiday assistant was very helpful made sure everything was what we wanted and gave us the best deals that was available a very nice lady

Reply from Hays Travel - Morley
Very pleasant girl who explained all aspects of our holiday.
Lovely attitude

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
The staff at the Morley branch are so helpful when booking your holiday

Reply from Hays Travel - Morley
The help and assistance and dedication from your team

Reply from Hays Travel - Morley
Really nice staff very knowledgeable was very helpfull

Reply from Hays Travel - Morley
Found what I wanted in minutes, excellent service, will never book on line again, thankyou

Reply from Hays Travel - Morley
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