I originally saw Ebony to look for a holiday. This was earlier this month for a holiday in November. Due to my requirements I was not sure it was possible. She didn't find anything suitable so I left... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I originally saw Ebony to look for a holiday. This was earlier this month for a holiday in November. Due to my requirements I was not sure it was possible. She didn't find anything suitable so I left... See more
Company replied
The staff are amazing and always helpful this is my 10th holiday I have booked through Hays!! Highly recommend booking through them! Shoutout to Louisa and Courtney for all your help finding me the be... See more
Company replied
All the staff at Hays travel Morley are so helpful and accommodating and go up and beyond helpfulness if that makes sense. Nothing is too much for the them. Will always use them. They treat you like... See more
Company replied
Courtney dealt with our booking as usual and got me a better deal than what id found on the jet 2 site she's great and ill always use hays especially if she's there
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
91 Queen Street, LS27 8EF, Morley, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Hays Travel - Morley
Set great ladys allways use hays morley wouldn't go anywhere else allways go above and beyond

Reply from Hays Travel - Morley
Lovely ,friendly staff . Courtney who helped us book our holiday always so bubbly and welcoming. Louisa was a font of knowledge on where to go and helped us pick a lovely place in Greece.

Reply from Hays Travel - Morley
Great customer service from Courtney at the Morley branch , she could not do enough for us to tailor make the holiday we wanted

Reply from Hays Travel - Morley
Our experience was great Kirsty from hays in Morley was really helpful and explained everything.
We got a good deal and left feeling happy thank you 😊

Reply from Hays Travel - Morley
Seen immediately warm & friendly greeting. Found me an holiday on budget..... great team in Morley.
Only issue had to go back as travel insurance information was out of date. Fixed quickly.

Reply from Hays Travel - Morley
Kirsty was fantastic. Understood exactly what we were looking for. Showed us some options, gave us some time to consider things and followed up afterwards. She was very thorough and really supportive with some of the needs we identified. We are really looking forward to our holiday and Kirsty made it so straightforward, and we know we have everything we needed and wanted. We haven't used a travel agent for a long time but we highly recommend Hays@Morley all of the staff were very friendly and helpful.

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
Lovely service, lovely knowledgeable lady. Would definitely use Hay’s again.

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
Kirsty was great at hays travel Morley, she sorted everything out with a smile. The girls were so helpful that I can go on holiday with no worries.
I have used Hays Travel for numerous Holidays and they always come out on top, I go out of my way to recommend them to all my friends.

Reply from Hays Travel - Morley
Yesday 30th April 2025, after entering the Morley branch the member of staff Courtney made us feel relaxed comfertable and she was pleasant and wecoming to chat with, we've had the pleasure of dealing with this member of staff before on prevouis bookings, she is always honest and gives us all the information that we require, we find Hays travel and the staff there very wecoming and easy to chat with.

Reply from Hays Travel - Morley
The young lady who booked it for us .
Very helpful .

Reply from Hays Travel - Morley
Always greeted with a smile and polite, holiday booked nothing too much trouble, we used these for years and will continue to do so, also like the fact paperwork is printed off rather than sent to a phone. Thanks.

Reply from Hays Travel - Morley
Very Helpfull staff who pricematch,& take all the stress out of booking online, so win win !

Reply from Hays Travel - Morley

Reply from Hays Travel - Morley
Staff who are informative,helpful and know their jobs

Reply from Hays Travel - Morley
Courtney was fab. Really "got" what we were looking for and the perfect mix between professional and informal / friendly. She really went above and beyond for us and secured us the family holiday we really wanted.

Reply from Hays Travel - Morley
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.