Hays Travel - Morley Reviews 

442
TrustScore 5 out of 5

4.9

91 Queen Street, LS27 8EF Morley, GB


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Rated 5 out of 5 stars

I originally saw Ebony to look for a holiday. This was earlier this month for a holiday in November. Due to my requirements I was not sure it was possible. She didn't find anything suitable so I left... See more

Company replied

Rated 5 out of 5 stars

The staff are amazing and always helpful this is my 10th holiday I have booked through Hays!! Highly recommend booking through them! Shoutout to Louisa and Courtney for all your help finding me the be... See more

Company replied

Rated 5 out of 5 stars

All the staff at Hays travel Morley are so helpful and accommodating and go up and beyond helpfulness if that makes sense. Nothing is too much for the them. Will always use them. They treat you like... See more

Company replied

Rated 5 out of 5 stars

Courtney dealt with our booking as usual and got me a better deal than what id found on the jet 2 site she's great and ill always use hays especially if she's there

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 91 Queen Street, LS27 8EF, Morley, United Kingdom

  • 01138275442

4.9

Excellent

TrustScore 5 out of 5

442 reviews

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4.9

All reviews

(442)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Holidays

Always book my holidays through Hays, Courtney is so friendly and helpful.

June 15, 2025
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Reply from Hays Travel - Morley

Thank you for the lovely review :) we really appreciate it!

Rated 5 out of 5 stars

Lovely ,friendly staff

Lovely ,friendly staff . Courtney who helped us book our holiday always so bubbly and welcoming. Louisa was a font of knowledge on where to go and helped us pick a lovely place in Greece.

June 15, 2025
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Reply from Hays Travel - Morley

Thank you for writing us a fab review! We really appreciate it :)

Rated 5 out of 5 stars

Great customer service from Courtney at…

Great customer service from Courtney at the Morley branch , she could not do enough for us to tailor make the holiday we wanted

June 7, 2025
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Reply from Hays Travel - Morley

Thank you so much for taking the time to write this lovely review, it was a pleasure to book this once in a lifetime holiday! Am so glad we got this sorted for you both, see you again soon! :) - Courtney

Rated 5 out of 5 stars

Our experience was great!

Our experience was great Kirsty from hays in Morley was really helpful and explained everything.
We got a good deal and left feeling happy thank you 😊

June 6, 2025
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Reply from Hays Travel - Morley

Thank you for taking the time to write us a lovely review! We really appreciate it!

Rated 5 out of 5 stars

Seen immediately warm & friendly…

Seen immediately warm & friendly greeting. Found me an holiday on budget..... great team in Morley.

Only issue had to go back as travel insurance information was out of date. Fixed quickly.

May 28, 2025
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Reply from Hays Travel - Morley

Thank you for your lovely review, we really appreciate it!

Rated 5 out of 5 stars

Great Experience

Kirsty was fantastic. Understood exactly what we were looking for. Showed us some options, gave us some time to consider things and followed up afterwards. She was very thorough and really supportive with some of the needs we identified. We are really looking forward to our holiday and Kirsty made it so straightforward, and we know we have everything we needed and wanted. We haven't used a travel agent for a long time but we highly recommend Hays@Morley all of the staff were very friendly and helpful.

June 3, 2025
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Reply from Hays Travel - Morley

Thank you for taking the time to write us a lovely review! We really appreciate it!

Rated 5 out of 5 stars

Booked my Visit to Vegas

Booked my Visit to Vegas, it was so quick and easy.

May 15, 2025
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Reply from Hays Travel - Morley

Thank you so much for taking the time to write this lovely feedback, we really appreciate it! :)

Rated 5 out of 5 stars

Lovely service

Lovely service, lovely knowledgeable lady. Would definitely use Hay’s again.

April 20, 2025
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you for taking the time to write us a lovely review! We really appreciate it :)

Rated 5 out of 5 stars

Kirsty was great at hays travel Morley

Kirsty was great at hays travel Morley, she sorted everything out with a smile. The girls were so helpful that I can go on holiday with no worries.
I have used Hays Travel for numerous Holidays and they always come out on top, I go out of my way to recommend them to all my friends.

May 7, 2025
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you for writing us a fab review! We really appreciate it :)

Rated 5 out of 5 stars

A Happy Holiday Booker

Yesday 30th April 2025, after entering the Morley branch the member of staff Courtney made us feel relaxed comfertable and she was pleasant and wecoming to chat with, we've had the pleasure of dealing with this member of staff before on prevouis bookings, she is always honest and gives us all the information that we require, we find Hays travel and the staff there very wecoming and easy to chat with.

May 1, 2025
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Reply from Hays Travel - Morley

Thank you for your feedback it is very much appreciated

Rated 5 out of 5 stars

Always greeted with a smile and polite.

Always greeted with a smile and polite, holiday booked nothing too much trouble, we used these for years and will continue to do so, also like the fact paperwork is printed off rather than sent to a phone. Thanks.

April 24, 2025
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Reply from Hays Travel - Morley

Thank you for your lovely review, we appreciate it so much!

Rated 5 out of 5 stars

Linda100

Very Helpfull staff who pricematch,& take all the stress out of booking online, so win win !

April 15, 2025
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you for taking the time to write us a lovely review :) we really appreciate it!

Rated 5 out of 5 stars

Great service

Confident assistant who had great knowledge.

March 23, 2025
Hays Travel - Morley logo

Reply from Hays Travel - Morley

Thank you so much for your lovely review!

Rated 5 out of 5 stars

Courtney was fab

Courtney was fab. Really "got" what we were looking for and the perfect mix between professional and informal / friendly. She really went above and beyond for us and secured us the family holiday we really wanted.

March 19, 2025
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Reply from Hays Travel - Morley

Thank you for your lovely feedback it is very much appreciated

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