Welcoming and attentive who listened to our needs and requirements. Natalie was very helpful and clear explaining the different aspects of the booking and assured us Hays would be with us every step... See more
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As always in the Morpeth branch the service was excellent. Joanne did our booking for us this time and was very polite, professional and helpful. We always have great service at this branch.
Company replied
Having gone into Hays at Morpeth with a specific hotel and destination in mind Vicky was more than helpful in, not only locating it, but also searching other sites to get the best price for us. She... See more
Company replied
The young lady, tried her best to get the holiday as cheap as possible for me, she had good communication skills, and we spoke about her holidays coming up... Credit to Hays
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Market Place, NE61 1HG, Morpeth, United Kingdom
- 01670 897461
4.9
Excellent
1K reviews
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When I booked this time it was with…
When I booked this time it was with Joanne. As usual Joanne aimed at finding me the best trip. Nothing is ever to much trouble, always going above and beyond to deliver exceptional service. Thank you Joanne and all the staff at Hays Travel Morpeth for all you do.
January 7, 2026
Reply from Hays Travel - Morpeth
Thank you Sandra, It is always a pleasure to find you what you are looking for and of course i love our little chats while you are in store :)
Have the best time in Budapest
Joanne
Always use a brilliant coany
Great service by Natalie,full of knowledge and with
Good advice.helped us to find a suitable holiday,distance of flight was paramount, so we are truly happy.
Brilliant Company,who never fail to come up trumps
For us,
Keep up the Brilliant work.
January 27, 2026
Reply from Hays Travel - Morpeth
Thank you Philip for taking the time to leave this lovely review im sure you will have the best time in Gran canaria :) - Natalie
Very friendly team
Very friendly team, the lady that helped us book our holiday was professional, friendly and so helpful! Highly recommend the Morpeth branch, sure we will be back to book our next holiday.
January 26, 2026
Reply from Hays Travel - Morpeth
I appreciate you taking the time to leave us such a wonderful review! So pleased to get this holiday booked and I'm sure you will all love the Zafiro hotel. Look forward to helping you again for any future travel plans! Thanks Vicky
I went to our local branch to make…to book a girls weekend away
I went to our local branch to make enquires about a trip and as ever, I was welcomed with a friendly professional attitude. She found me a deal, which was recorded on the system, to ensure after speaking with other members of my party, I could then just pop in and confirm this booking. A couple of days later, I did that and everything was completed and we are extremely satisfied customers. Great friendly service.
January 31, 2026
Reply from Hays Travel - Morpeth
Hi Jill,
Thank you so much for the lovely review :)
I hope you girls have a lovely time in London
Reply from Hays Travel - Morpeth
We are always happy to help and strive to get the customer what they want :)
Have the best time in Egypt :)
Robyn as always
Robyn as always, was very welcoming, accommodating and gave us very useful info regarding the holiday we wanted to book….managed to get a good deal ! She’s an asset to your company ..
February 1, 2026
Reply from Hays Travel - Morpeth
Thank you for a lovely review - It was lovely to see you both again. I hope you all have a lovely time and your sister enjoys exploring her 50th country. Robyn W xx
Reply from Hays Travel - Morpeth
Thank you for leaving a lovely review, I am pleased we found the perfect holiday for you and your family! Hopefully we will see you for your next holiday.
Thank you,
Ella :)
Joanne was very friendly and helpful
January 31, 2026
Reply from Hays Travel - Morpeth
Thank you guys, you know how much I loved Morgan :) Enjoy all them lovely views and have the best time
Joanne
Warm friendly welcome by agents
Warm friendly welcome by agents. Helped my sister and I through the process of booking our holiday and gave us advice and information when required.
January 29, 2026
Reply from Hays Travel - Morpeth
Thankyou veronica for this lovely review hope you have the best time in Jersey- Vicky :)
Reply from Hays Travel - Morpeth
Thank you for this kind feedback Neil, I'm sure you will both love our "Back to the beat" cruise. Regards Rachael
Rachael was very helpful in making sure…
Rachael was very helpful in making sure we chose the cruise that was suitable for our needs
January 30, 2026
Reply from Hays Travel - Morpeth
Thank you for sharing your experience. It was a pleasure to get this Cruise booked for you. When the time comes i'm sure you will both have a fabulous time. Kind Regards Rachael
Staff extremely helpful to find the…
Staff extremely helpful to find the best holiday for me
January 28, 2026
Reply from Hays Travel - Morpeth
Thanks so much for the review! We are so happy that our staff could find the best holiday for you. Natalie :)
Always fun and easy to book a hol!
Robyn always makes it fun and easy to book! Listening to what we need and getting the best price - never let down yet!
January 17, 2026
Reply from Hays Travel - Morpeth
Thanks so much for the review! Always enjoy a good catch up while booking your amazing trips - see you soon for the next one :) Robyn W xx
Holiday booking to Gran Canaria
We booked a holiday to Gran Canaria last Saturday at the Morpeth travel agents. The staff are always friendly and pleasant when we go in. The service was excellent and the travel agent so knowledgeable. The advice she gave us helped to inform our choice of holiday and resort. Our first option is always to go to Hays. Thank you !
January 18, 2026
Reply from Hays Travel - Morpeth
We appreciate you taking the time to share your kind words. We're so glad to hear that our team's knowledge and friendly service helped you choose the perfect holiday in Gran Canaria. Thank you for your continued trust in us!
Thanks Rachael
Great service from Heidi in the Morpeth…
Great service from Heidi in the Morpeth shop booking process very quick
January 25, 2026
Reply from Hays Travel - Morpeth
Hi Terry,
We're happy to hear that your booking experience was quick and easy. I hope you & Mrs Martin have a lovely time away - Heidi
Excellent helpful friendly…will definitely use them again
Excellent helpful friendly knowledgeable two girls that helped sort out our large party family holiday
January 25, 2026
Reply from Hays Travel - Morpeth
Hi Lynn :)
Thanks for you're great review with us.
I am so glad we manage to get you all sorted for mexico, what an amazing family holiday this will be! x - Natalie & the two Robyn's :)
Always receive a warm welcome by the…
Always receive a warm welcome by the team and they are lwys so very helpful.
This time we were served by vicky.
Very helpful and professional.
We always use hays because of their friendliness ans knowledge.
A travel agent you can trust.
January 25, 2026
Reply from Hays Travel - Morpeth
We appreciate you taking the time to leave us such a wonderful review. We're happy to hear that you find our team friendly and helpful and that you trust our knowledge.
I am pleased me managed to find you the hotel you wanted, have the best time
Vicky
Very helpful and efficient
Very helpful and efficient; booking made quickly without fuss.
January 24, 2026
Reply from Hays Travel - Morpeth
Thankyou David have the best time in London :)
Heidi was very friendly and covered…
Heidi was very friendly and covered everything we asked. Gave us time to think about it and didn’t feel pressured.
January 23, 2026
Reply from Hays Travel - Morpeth
Aww thanks so much Lynda glad yous got sorted and hope you have the best time on your cruise :)
Staff members are brilliant and very…
Staff members are brilliant and very helpful, polite and friendly.
January 15, 2026
Reply from Hays Travel - Morpeth
Thankyou so much :)
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