Christine is so helpful,she spent a lot of time with us getting us a good deal were we wanted to go ,does all our online checks in ,makes everything so smooth for us ,very friendly staff .
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See what reviewers are saying
Assistant was VERY helpful, informative and assisted me with any concerns i had. Been to Hays Travel a few times this will continue as they are honest and non judgemental.
Helpful staff who enquire and obtain relevant information to allow you to make a decision on your holiday requirements .ln this case a cruise holiday. I have had a similar experience with Hays Mother... See more
Company replied
We booked at Hays travel in Motherwell the lady who dealt with us was Christine and the service we received was brilliant she was so helpful and listened to exactly what we wanted, I would definitely... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Brandon Parade, ML1 1RB, Motherwell, United Kingdom
- 01698616045
5.0
Excellent
616 reviews
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Staff were friendly and helpful gave us…
Staff were friendly and helpful gave us the holiday We were looking for at the right price with no fuss
April 28, 2026
Reply from Hays Travel - Motherwell
John,
We appreciate you taking the time to leave us such a great review! We're so glad to hear our staff found you the perfect holiday.
Kind Regards
Hays Travel Hastings
We were helped with our choice of…
We were helped with our choice of holiday ,we told Christine what we wanted & she found us the holiday.
May 6, 2026
Reply from Hays Travel - Motherwell
Hi Alan, Thank you so much for your Kind comments and Thank you for booking with us in-store again.
Reply from Hays Travel - Motherwell
Tracy Farrell,
We appreciate you taking the time to share your positive experience. We're happy to hear that you received great service and helpful advice.
Kind Regards
Hays Travel Hastings
Christine took us by the hand and lead…
Christine took us by the hand and lead us right through the whole process, friendly and helpful staff 😀
May 2, 2026
Reply from Hays Travel - Motherwell
Wilma Dick,
We're so glad we could guide you through the process! It's great to hear you found our staff friendly and helpful. Thanks for your review!
Kind Regards
Hays Travel Hastings
Paige was the young lady that took our…
Paige was the young lady that took our booking and it could not have been any better, she was quick, helpful and very professional in all she helped us with, (9guys going all inclusive to Benidorm)even when we didn’t have all the guys date of births, she waited patiently till we phoned around to give her all the relevant details.
May 1, 2026
Reply from Hays Travel - Motherwell
Hi Gary Thank you for your kind comments .
Really polite friendly staff and had a…
Really polite friendly staff and had a satisfying result when I had to rebook the dates the following day. Thank you so much and I look forward to booking with you again
April 29, 2026
Reply from Hays Travel - Motherwell
We appreciate your kind words and look forward to assisting you again!
Thank you,
Hays travel Motherwell
Very good Service knew I wanted
April 21, 2026
Reply from Hays Travel - Motherwell
MR LESLIE NOBLE,
We appreciate your positive feedback and are so glad we could meet your needs. Thank you for letting us know about your experience.
Kind Regards
Hays Travel Bradley Stoke
Reply from Hays Travel - Motherwell
Thank you so much for your kind feedback
Fantastic service
I am extremely fortunate to have a good relationship with all staff members thats came from booking numerous holidays over the years. I can book a holiday knowing the staff will try get me the best deal and never pressurise me into booking. They are patient, professional and friendly.
April 14, 2026
Reply from Hays Travel - Motherwell
ROBERT BROWN,
We appreciate your kind words! We're so happy to hear that you've had such positive experiences booking with us over the years. Thank you for recognizing our team's dedication to providing excellent service.
Kind Regards
Hays Travel Hastings
Made to feel most welcome first class…
Made to feel most welcome first class customer service
April 19, 2026
Reply from Hays Travel - Motherwell
Wilhelmina Greig,
We appreciate you booking with us and are so happy we made you feel welcome with our first-class customer service.
Kind Regards
Hays Travel Hastings
This was my first time using Hayes Travel. Nicole was excellent. I thought i wasn't going to find what I was looking for but she did. So, thank you very much Nicole. I will definitely be booking with
This was my first time using Hayes Travel. Nicole was excellent. I thought i wasn't going to find what I was looking for but she did. So, thank you very much Nicole. I will definitely be booking with you again.
April 18, 2026
Reply from Hays Travel - Motherwell
Blyth Jeffrey,
We appreciate you choosing us for your travel needs! We are so glad that we could find what you were looking for and look forward to assisting you again in the future.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Motherwell
John,
We appreciate you sharing that our staff made booking your holiday a great experience. We are so happy to hear this positive feedback.
Kind Regards
Hays Travel Hastings
made a hard booking simple
April 15, 2026
Reply from Hays Travel - Motherwell
Barbara Smart,
Thank you for your feedback.
Kind Regards
Hays Travel Hastings
Both Pam and Caroline were absolutely…
Both Pam and Caroline were absolutely amazing, got the price I was looking for, their information and help was greatly appreciated.
April 3, 2026
Reply from Hays Travel - Motherwell
barry tweddle,
We're so happy to hear that you received amazing service and found the price you were looking for. We appreciate you booking with us!
Kind regards
Hays Travel Hastings
Excellent service as always from Hays…
Excellent service as always from Hays Travel in Motherwell. I wouldn't dream of going anywhere else to book. Every staff member is friendly, welcoming and knowledgeable. They offer information and tips about the destination which is so helpful. I cannot fault them. I know I can rely on them.
March 31, 2026
Reply from Hays Travel - Motherwell
Teresa,
We are so happy to hear about the excellent service you received at our Motherwell branch. We appreciate your kind words regarding our team's friendliness, knowledge, and helpful tips. Thank you!
Kind regards
Hays Travel Hastings
Good service
Good service, took time to find my friend and I a holiday to suit our needs
March 31, 2026
Reply from Hays Travel - Motherwell
Bernadette,
We appreciate your review and are so glad we could help you find a holiday to suit you and your friend's needs.
Kind regards
Hays Travel Hastings
Staff very helpful took time to help me…
Staff very helpful took time to help me with booking excursions that was not part of my holiday Nothing was a problem Thanks
March 21, 2026
Reply from Hays Travel - Motherwell
Good afternoon Brian , Thank-you for your kind comments.
Top Travel Agents
This is my 2nd time using Hays travel ,staff are always helpfull and friendly .
Staff have got me the better deal and price than I could get by booking myself.
Also recieved higher exchange rate
Thank you
March 25, 2026
Reply from Hays Travel - Motherwell
Good Morning ,Wilma Thank -you for booking with us again in-store and Thank-you for your Kind Comments.
Caroline was lovely,nothing was to much…
Caroline was lovely,nothing was to much bother.Lits of advice and ideas.
March 21, 2026
Reply from Hays Travel - Motherwell
Tom Nolan,
We appreciate your lovely feedback! We are so glad we could provide helpful advice and ideas for you; it was our pleasure.
Kind regards
Hays Travel Motherwell
Reply from Hays Travel - Motherwell
Thank you Johnson for your kind comments and thank you once again for booking with us in-store.
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