Although I knew what I wanted, I needed help clarifying come points and finalising the details. As usual all my questions were answered courteously, patiently and with humour. Kelly (like all her... See more
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From the moment we walked in Sam was very happy to help.we sat down and went through looking at a cruise. From Sam’s own experience we talked about what we were looking for and came away with booking... See more
We had an excellent experience booking our holidays with Kelly in The Nantwich branch of Hays Travel. She was brilliant, really helpful, friendly and knowledgeable, which we always find with any of th... See more
Company replied
WE were seen by Naomi from the Crewe Branch helping out at Nantwich for the day. The experience was first class and all our questions were answered and we found a really great holiday at a good pric... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Swine Market, CW5 5LN, Nantwich, United Kingdom
- 01270 610161
5.0
Excellent
743 reviews
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How to get it right......
Although I knew what I wanted, I needed help clarifying come points and finalising the details. As usual all my questions were answered courteously, patiently and with humour.
Kelly (like all her colleagues at the branch) was great and efficiently dealt with mu booking - all set to view next year's eclipse.
August 8, 2026
From the moment we walked in Sam was…
From the moment we walked in Sam was very happy to help.we sat down and went through looking at a cruise. From Sam’s own experience we talked about what we were looking for and came away with booking a cruise feeling very happy with our selfs and the great experience we had.
August 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sam was extremely helpful
Sam was extremely helpful , very pleasant experience sorted quite quickly even the complications were not problem
August 2, 2026
Reply from Hays Travel - Nantwich
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was extremely helpful and that your experience was pleasant and quickly sorted, even with complications.
Kind Regards
Hays Travel
The bloke who helped me was absolutely…
The bloke who helped me was absolutely brilliant he was so helpful and friendly he showed me videos of the different grades I could choose from I can't fault him at all and would certainly go to him again
August 1, 2026
Reply from Hays Travel - Nantwich
Thank you for your wonderful feedback! We are so pleased to hear that our team member was so helpful and friendly, and that you had such a positive experience. We truly appreciate your kind words.
Kind Regards
Hays Travel
Always book with Hays Travel
Always book with Hays Travel, we know we will
get a good deal and excellent service.
The staff are very helpful and first class, Sam
in particular.
August 1, 2026
Reply from Hays Travel - Nantwich
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service and great deals when booking with us. We truly appreciate your kind words about our helpful and first-class staff.
Kind Regards
Hays Travel
Fab experience
Fab experience
Sam was very knowledgeable and gave me different opinions never felt pushed 4 time or to make a decision.
Booked a great tour holiday
July 30, 2026
Reply from Hays Travel - Nantwich
James,
Thank you for your wonderful 5-star review! We're so pleased to hear that our colleague was knowledgeable and that you felt no pressure while booking your tour holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Reply from Hays Travel - Nantwich
Kevin Thorley,
Thank you so much for your fantastic review! We are delighted to hear that you received great advice and service. Your feedback is truly appreciated.
Kind Regards
Hays Travel
WE were seen by Naomi from the Crewe…
WE were seen by Naomi from the Crewe Branch helping out at Nantwich for the day. The experience was first class and all our questions were answered and we found a really great holiday at a good price.
Would recommend to anyone booking a holiday.
10 out of 10
July 29, 2026
Reply from Hays Travel - Nantwich
EDWARD ROWLEY,
Thank you for your fantastic review! We are so pleased to hear that our colleague provided such a first-class experience and helped you find a wonderful holiday at a great price. We truly appreciate your recommendation!
Kind Regards
Hays Travel
Reply from Hays Travel - Nantwich
Mr Kevin White,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Excellent experience with Hays Travel in Nantwich
We had an excellent experience booking our holidays with Kelly in The Nantwich branch of Hays Travel. She was brilliant, really helpful, friendly and knowledgeable, which we always find with any of the staff at Hays Travel in Nantwich. I would recommend booking a holiday in this branch.
July 28, 2026
Reply from Hays Travel - Nantwich
K Stretch,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such an excellent experience with our team. We appreciate your kind words and recommendation.
Kind Regards
Hays Travel
Reply from Hays Travel - Nantwich
Margaret,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service to be both helpful and prompt. We truly appreciate your kind words.
Kind Regards
Hays Travel
Sam is a great help when booking our…
Sam is a great help when booking our Holiday he has a friendly nature and nothing is to much trouble for him .
July 26, 2026
Reply from Hays Travel - Nantwich
Thank you for your wonderful feedback! We are so pleased to hear that our team member was a great help in booking your holiday and that you found them friendly and accommodating.
Kind Regards
Hays Travel
Once again Sam pulled it out of the bag…
Once again Sam pulled it out of the bag for us and got us exactly what we wanted
July 26, 2026
Reply from Hays Travel - Nantwich
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team member was able to deliver exactly what you were looking for.
Kind Regards
Hays Travel
Winter break
We knew what type of holiday accommodation we wanted. The next step was where. Thats where Kelly at the Nantwich shop did her bit. She found a great location at an excellent price and made the whole process painless. Thank you Kelly.
July 19, 2026
Reply from Hays Travel - Nantwich
Thank you for your wonderful review! We are so pleased to hear that our colleague was able to find you a great location at an excellent price and made the whole process painless. We appreciate your kind words.
Kind Regards
Hays Travel
Both keeley and Sam were very friendly…
Both keeley and Sam were very friendly and so helpful
July 25, 2026
Reply from Hays Travel - Nantwich
Thank you for your kind words! We are so pleased to hear that our team was friendly and helpful.
Kind Regards
Hays Travel
Highly recommend using Hays
As always service from Kerry was friendly, helpful and efficient. As usual the booking process with Hays is so stress free and much simpler and easier than doing it ourselves.
July 12, 2026
Reply from Hays Travel - Nantwich
Thank you so much for your wonderful feedback! We are delighted to hear that your booking experience was stress-free and that our team provided such friendly, helpful, and efficient service.
Kind Regards
Hays Travel
Reply from Hays Travel - Nantwich
Thank you so much for your wonderful review! We are delighted to hear that our experienced staff were able to help you find a great deal. Your kind words are truly appreciated.
Kind Regards
Hays Travel
Very helpful and friendly staff.
July 12, 2026
Reply from Hays Travel - Nantwich
Thank you for your wonderful feedback! We are so pleased to hear that our team provided you with such helpful and friendly service. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel
Sam in the Nantwich branch was amazing…
Sam in the Nantwich branch was amazing and very knowledgeable about our cruise. As it was our first time we had a lot of questions and he took the time to answer them. I would definitely use Hays again Thank you Sam
July 18, 2026
Reply from Hays Travel - Nantwich
Thank you for your wonderful review! We are so pleased to hear that our colleague was able to provide such knowledgeable and helpful service for your first cruise. We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel
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