Friendly and extremely knowledgeable member of staff. Nothing was too much trouble and we were given as much time as was needed to organise our holiday. Very efficient service and always in our best... See more
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Although I knew what I wanted, I needed help clarifying come points and finalising the details. As usual all my questions were answered courteously, patiently and with humour. Kelly (like all her... See more
Company replied
Very friendly and helpful holiday consultant Was very patient did not rush us The consultant gave us various alternatives and assisted us to make a decision on the right holiday very happy
Love booking in store with a real person! All the staff are so friendly and helpful. It makes booking a holiday even more of a pleasure! Sam was brilliant as always.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Swine Market, CW5 5LN, Nantwich, United Kingdom
- 01270 610161
5.0
Excellent
761 reviews
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Great that your travel agent does all ground work to find your cruise.
Kerry had done all her background work to try and get the booking we wanted based on information we provided her with a few days before. Because the cruise we were looking for was time dependent re when it was on sale,Kerry was already logged in to try and get the cruise we wanted. As it transpired we could not get the cruise we required but quickly ran through the other options and managed to get something that met our requirements. Kerry then made the booking and detailed any options as we went along.A very professional and well organised service.
May 21, 2026
Reply from Hays Travel - Nantwich
We are so pleased to hear about your positive experience with us. We always aim to provide professional and well organized service, and we are glad we could meet your requirements. Thank you for your kind words!
Kind Regards
Hays Travel
Excellent customer service
Excellent customer service. Kelly was brilliant and sorted us out with a brilliant trip. The booking process was very simple and all information given to us was clear.
May 29, 2026
Reply from Hays Travel - Nantwich
John Clark,
We're so glad we could help you find a brilliant trip! Thank you for your kind words; we truly appreciate your feedback.
Kind Regards
Hays Travel
Reply from Hays Travel - Nantwich
Thank you for your kind words :)
Canada trip of a lifetime.
We dealt with Kerry who was very helpful and professional. She sorted everything we asked for and more. We couldn't have done it without her.
May 21, 2026
Reply from Hays Travel - Nantwich
Thank you for your kind words :)
My appointment was with Sam
My appointment was with Sam. I needed to book flights and accommodation for a business trip to Paris.Everything was accomplished so easily, He is an absolute pleasure to work with.
May 20, 2026
Reply from Hays Travel - Nantwich
Thank you for your kind words :)
Reply from Hays Travel - Nantwich
We appreciate your kind words. We are glad our staff was helpful.
Kind Regards
Hays Travel
Reply from Hays Travel - Nantwich
Thank you for your kind words! We are delighted to hear you had such a positive experience.
Kind Regards
Hays Travel
Friendly and knowlegable staff
May 2, 2026
Reply from Hays Travel - Nantwich
We appreciate you taking the time to share your experience; we are so glad our team stood out to you.
Lovely helpful staff member
Lovely helpful staff member
I can't remember his name but he was drafted in from the Sandbach store
May 6, 2026
Reply from Hays Travel - Nantwich
We're happy to hear that a staff member was helpful. We appreciate you mentioning the positive experience at our store. Thank you for your feedback.
Kind Regards
Hays Travel
Very helpful for what we needed
May 3, 2026
Reply from Hays Travel - Nantwich
We appreciate you taking the time to share your positive experience; we are so happy to hear that we could be of assistance!
Kind Regards
Hays Travel Hastings
Friendly and very helpful.
Both members of staff were friendly and helpful, extremely patient and shared personal knowledge of the area in question. It made our booking experience far easier than we had anticipated. We would certainly recommend this branch to others.
April 30, 2026
Reply from Hays Travel - Nantwich
We appreciate you taking the time to share your experience. We're so happy to hear that our team's knowledge and patience made your booking easier. We're glad you'd recommend us!
Kind Regards
Hays Travel
A lovely welcoming atmosphere at Hays…
A lovely welcoming atmosphere at Hays Travel with very helpful, experienced staff.
April 19, 2026
Reply from Hays Travel - Nantwich
We're so pleased you found our team helpful and the atmosphere welcoming. Thank you for booking with us; we appreciate your feedback. Kelly
Reply from Hays Travel - Nantwich
We're so pleased you found our team helpful and the atmosphere welcoming. Thank you for booking with us. Kerry
Reply from Hays Travel - Nantwich
Thank you for your kind words Kerry
Reply from Hays Travel - Nantwich
Thank you for booking with us again Kerry
She was very patient with me and tried…
She was very patient with me and tried her best to get me what I was looking for.
April 23, 2026
Reply from Hays Travel - Nantwich
Thank you for your kind words Kerry
Kerry found us the holiday we were looking for
We booked our holiday with Kerry at the Nantwich branch.
She was knowledgeable about the holiday we were looking for and gave us plenty of time.
April 22, 2026
Reply from Hays Travel - Nantwich
Thank you for your lovely words :)
Reply from Hays Travel - Nantwich
Thank you for your lovely words :)
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