Hays Travel - Nantwich Reviews 

762
TrustScore 5 out of 5

5.0

2 Swine Market, CW5 5LN Nantwich, GB


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Rated 5 out of 5 stars

Friendly and extremely knowledgeable member of staff. Nothing was too much trouble and we were given as much time as was needed to organise our holiday. Very efficient service and always in our best... See more

Rated 5 out of 5 stars

Although I knew what I wanted, I needed help clarifying come points and finalising the details. As usual all my questions were answered courteously, patiently and with humour. Kelly (like all her... See more

Company replied

Rated 5 out of 5 stars

Very friendly and helpful holiday consultant Was very patient did not rush us The consultant gave us various alternatives and assisted us to make a decision on the right holiday very happy

Rated 5 out of 5 stars

Love booking in store with a real person! All the staff are so friendly and helpful. It makes booking a holiday even more of a pleasure! Sam was brilliant as always.


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 2 Swine Market, CW5 5LN, Nantwich, United Kingdom

  • 01270 610161

5.0

Excellent

TrustScore 5 out of 5

762 reviews

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5.0

All reviews

(762)

120,299 reviews in the last 12 months

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Rated 5 out of 5 stars

First time we've booked with Hays

First time we've booked with Hays, also our first cruise. We were looked after by (Luci), Nantwich. Luci was extremely helpful going through everything in detail which took the stress out of trying to negotiate everything ourselves.we will definitely be using Hays in the future.

November 29, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words Luci :)

Rated 5 out of 5 stars

Great Customer Service Experience

Great service in providing options for our holiday. Great updates as the booking progressed through to confirmation with very easy deposit payment link.

Our first time using Hays but will definitely be back again!

December 3, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words Luci

Rated 5 out of 5 stars

The company is doing very well

The company is doing very well. The staff are trained well and it shows. However the responses are caring and thoughtful too. That is not enough they must also be knowledgeable and interested. They were. Pleasure to do business with Hays Travel.

Well done.

November 29, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words Luci

Rated 5 out of 5 stars

courteous and efficient staff

courteous and efficient staff
instilled confidence in dealing with our enquiry

November 25, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words Luci

Rated 5 out of 5 stars

Matt was very helpful and knowledgeable…

Matt was very helpful and knowledgeable in helping me book my next holiday to the Lanzarote Princess
in Lanzarote in July 2026.
Thank you for your hard work.

November 21, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words Sam

Rated 5 out of 5 stars

Lucy at Hays travel Nantwich is very…

Lucy at Hays travel Nantwich is very efficient and goes the extra mile, we would recommend to every one , holiday parking every thing is done make's it so easy.
Thanks Hay's Travel see you soon.

November 21, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words :) Luci

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful, and the whole process was very smooth.
He told me I ll need a visa which I did nt know.

October 28, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words :)

Rated 5 out of 5 stars

Easy booking

It was great to come in and have someone do the heavy lifting on our latest trip. We usually are independent travellers or direct booking cruisers, this was much easier. Thanks to the young guy I think named Tom much appreciated

October 30, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words :)

Rated 5 out of 5 stars

Great service with Hays Travel

Very pleased with Hays travel Nantwich
Sam was so helpful in finding us our perfect Caribbean cruise at the most competitive price . He went the extra mile & I would recommend anyone who’s thinking about going on one to get it booked through them

October 24, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words :)

Rated 5 out of 5 stars

Found alternative apartment for us.

Sam was able to quickly inform us that the apartments we wanted to book for November 2025 were closed for the winter. He was able to find and book an apartment in the same town, with Jet2 holidays. We were pleased with the excellent service from Sam.

October 19, 2025
Hays Travel - Nantwich logo

Reply from Hays Travel - Nantwich

Thank you for your kind words :)

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