Hays Travel - Newark Reviews 

911
TrustScore 5 out of 5

5.0

11a Stodman Street, NG24 1AN Newark, GB


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Rated 5 out of 5 stars

The service was excellent, the travel assistant could not have been more helpful. She was very good at explaining in detail the differences between the different holidays on offer in the area we were... See more

Company replied

Rated 5 out of 5 stars

I have visited hayes travel many times and always received excellent service. The staff are always very helpful friendly and know what they are doing. I would not go anywhere else.

Company replied

Rated 5 out of 5 stars

Met with Sophie this week..what a breath of fresh air - friendly, very knowledgeable, made some great suggestions and we had booked just the holiday we wanted at the right price within an hour. Very p... See more

Company replied

Rated 5 out of 5 stars

The friendliness and professional that was shown by Kerry was 10 / 10. We look forward to coming back soon. Service from the exchange brill. When l have enquired by telephone it didn't matter who l... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 11a Stodman Street, NG24 1AN, Newark, United Kingdom

  • 01636858941

5.0

Excellent

TrustScore 5 out of 5

911 reviews

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5.0

All reviews

(911)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Turning a dream into reality

Shelley was clearly in charge and both very attentive to our general enquiries whilst offering guidance to her junior colleagues.
She turned the general into a detailed proposition which resulting in us looking forward to our first cruise in the Caribbean.
I hope you reward her well!

November 14, 2025
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Reply from Hays Travel - Newark

Thank you so much for your kind feedback - that is the most unique one I've had! Pleasure to help you arrange a lovely trip. Shelley

Rated 5 out of 5 stars

Professional friendly service

Professional friendly service. All queries answered. Helpful suggestions improved overall package.
Thank you.

November 12, 2025
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Reply from Hays Travel - Newark

Thank you for your lovely review, I really appreciate it! - Shelley

Rated 5 out of 5 stars

was over moon with the service from…

was over moon with the service from Sophie in the Newark agents as always she goes above and beyond to find the best all-round package would highly recommend

November 11, 2025
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Reply from Hays Travel - Newark

Thank you so much for the feedback, it is really appreciated Shelley

Rated 5 out of 5 stars

very helpful

Well knowledgeable member of staff listened to our requirements and found us the holiday we were looking for. Very helpful

November 1, 2025
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Reply from Hays Travel - Newark

Thank you for your very kind review - Sophie

Rated 5 out of 5 stars

We only called in for some information

We called in for some information to make the most of an upcoming 'holiday of a lifetime'.
Not only did we get the information, but after about four hours we had a multi-centre itinerary for the trip and it was all booked!
Nothing was too much trouble and all the 'i's were dotted and 't's crossed, and double checked that it was what we wanted.
All the staff were friendly, warm and welcoming, making the experience feel comfortable and not an ordeal.

November 5, 2025
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Reply from Hays Travel - Newark

Thank you so much for your lovely review, we really appreciate it! It was a pleasure meeting you both and booking your holiday. - Mollie

Rated 5 out of 5 stars

Very nice and knowledgeable agent

Very nice and knowledgeable agent. Nothing too much trouble, everything explained very well.

November 1, 2025
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Reply from Hays Travel - Newark

Thank you so much for your feedback, I really appreciate it - Shelley

Rated 5 out of 5 stars

Our appointment with Shelly was great

Our appointment with Shelly was great, we didn't feel pressured to book at all, nothing was too much hassel. We got given all options information and price guide. Spoke about everything we felt very comfortable and confident she knew jer job.
Happy booking so super excited!

November 1, 2025
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Reply from Hays Travel - Newark

Thank you so much for your lovely feedback, I really appreciate it - it was a pleasure to help you - Shelley

Rated 5 out of 5 stars

Hays travel at Newark Notts

Hays travel at Newark Notts , they are brilliant, staff very helpful , quick response if you have a question. Have used them many times , highly recommend them.

October 29, 2025
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Reply from Hays Travel - Newark

Thank you for your feedback its very much appreciated Sophie

Rated 5 out of 5 stars

This is the second time I’ve booked my…

This is the second time I’ve booked my holiday with Sophie and again she has exceeded my expectations. Her knowledge, expertise and dedication to ensure her clients get the right holiday is fantastic. She is a real credit to Hays.

October 18, 2025
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Reply from Hays Travel - Newark

Thank you so much for your kind review, we really appreciate it and are so happy you have chosen to book your holiday again with us!

Rated 5 out of 5 stars

Outstanding Wrap around service

Wrap around service once again...from initial enquiry to booking, all very straightforward!
Shelley continues to impress us with her customer service and eye for detail...she's a real asset to her team!

October 9, 2025
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Reply from Hays Travel - Newark

That's great to hear, thank you for your very kind comments, Rachel.

Rated 5 out of 5 stars

Rachel was absolutely excellent she was…

Rachel was absolutely excellent she was very welcoming patient and most helpful at first she could not find my holiday but she kept going and found exactly what I wanted so thank you
Kind Regards
Maggie Key

October 12, 2025
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Reply from Hays Travel - Newark

Thank you, that's very kind of you, see you soon, Rachel.

Rated 5 out of 5 stars

Great experience

Great experience. Added lots of value and very pleased with the outcome!

October 12, 2025
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Reply from Hays Travel - Newark

Thank you, that's great to hear, Kind regards Rachel.

Rated 5 out of 5 stars

After just popping in to ask a few…

After just popping in to ask a few questions Mollie spent the next 2 hours helping us book a holiday to Sri Lanka. She was excellent with her knowledge and patience. Made sure we were happy at every stage and explained everything. She offered us options and understood what we required. Never felt rushed or pressured but did end up booking😁 Thank you Mollie for helping us get the holiday we wanted.

October 9, 2025
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Reply from Hays Travel - Newark

Thank you so much for your lovely feedback its very much appreciated, Mollie

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