The service was excellent, the travel assistant could not have been more helpful. She was very good at explaining in detail the differences between the different holidays on offer in the area we were... See more
Company replied
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The service was excellent, the travel assistant could not have been more helpful. She was very good at explaining in detail the differences between the different holidays on offer in the area we were... See more
Company replied
I have visited hayes travel many times and always received excellent service. The staff are always very helpful friendly and know what they are doing. I would not go anywhere else.
Company replied
Met with Sophie this week..what a breath of fresh air - friendly, very knowledgeable, made some great suggestions and we had booked just the holiday we wanted at the right price within an hour. Very p... See more
Company replied
The friendliness and professional that was shown by Kerry was 10 / 10. We look forward to coming back soon. Service from the exchange brill. When l have enquired by telephone it didn't matter who l... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
11a Stodman Street, NG24 1AN, Newark, United Kingdom
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The agents have done nothing be but rude, condescending and lied about their own terms and conditions.
Each agent advises something different then says the last agent was wrong.
Avoid, save your time effort, money, sanity. Unfortunately effected health to the point stress caused hospital visits, but they dont care and dont hold accountability. For shame for the Hayes staff in Newark

Reply from Hays Travel - Newark
The staff were very helpful and guided us through each stage of the booking process for our fly cruise.

Reply from Hays Travel - Newark
Sophie was extremely, friendly, knowledgable and helpful and deserves her five star rating. Looking forward to the holiday that she booked for us.
Many thanks to Sophie and Hays Travel.

Reply from Hays Travel - Newark
Excellent as always easy to book helpful Sophie always great at sorting out my holidays 5star ⭐️⭐️⭐️⭐️⭐️highly recommended

Reply from Hays Travel - Newark
A very helpful member of staff provided guidance to enable us to make a choice of place and accommodation. Would definitely recommend

Reply from Hays Travel - Newark

Reply from Hays Travel - Newark
The staff member was very welcoming and very efficient. The premises are warm clean and very pleasant. It is a much nicer experience booking through a travel agent than trying to sort holidays online at home

Reply from Hays Travel - Newark
As always the team at Hayes Newark are welcoming, knowledgeable and will take as long as necessary to make sure you get the holiday you want. A really great range of options to choose from. Many thanks to Shelley for her terrific hospitality and help.

Reply from Hays Travel - Newark
Very friendly and helpful service. Spent time looking for a location that suited our requirements.

Reply from Hays Travel - Newark
The whole discussion with Rachel in Newark was positive in trying to get us our cruise to the Med. We discussed many options and in the end with compromises we are looking forward to our fly cruise next July.

Reply from Hays Travel - Newark
I had a accident and was houes bound,so decided to ring Hays travel and they sorted my holiday for me,just what I wanted.

Reply from Hays Travel - Newark
Excellent knowledge and choice of holidays available

Reply from Hays Travel - Newark
Great staff who know what they are doing.

Reply from Hays Travel - Newark
We were very pleased with the service we received from Hayes Travel. Sophie in the Newark office was bright, cheerful, knowledgeable and took all the hassle out of booking our holiday. Would definitely use them again.

Reply from Hays Travel - Newark
The visit to Newark on Trent to book our holiday to Malta was very good. Sophy was very attentive and and gave us good advice. And followed with prompt messages by phone and e-mail. When we went it to collect details of the holiday and flights all the information was printed off and easy to follow. This is the first time we have used Hays travel and it has been better than any other travel agents we have used. We shall definitely use them again.

Reply from Hays Travel - Newark
Just very pleased with the service from Sophie.

Reply from Hays Travel - Newark
From the start Shelley was very helpful. She helped and went through all the options available for what we wanted. Emails and telephone calls were not a problem, quickly replied to and dealt with.
A great experience to booking a special holiday cruise.

Reply from Hays Travel - Newark
Consultant polite, very informative and helpful. Nothing was too much trouble. Brilliant experience. Thanks Kerry.

Reply from Hays Travel - Newark
Fantastic service again in hays travel in Newark by mollie

Reply from Hays Travel - Newark
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