Hays Travel - Newcastle Reviews 

The agent who I dealt with at Newcastle (Beth) was very professional and provided excellent customer service. Trip booked only 2 weeks prior to departure. She sorted everything eg passport details/boarding passes etc. Was willing to help in any way. This is the 3rd trip we've booked with Hays and will use again for any future trips.

I have recently booked a few holidays with the Newcastle Hays team and they have all been super helpful and super efficient. I will definitely book with Hays again!
A big thank you to your team.

The twice we were in we got to speak with Liam he was brilliant with us, talked through everything we asked. The whole experience was excellent. Got my money card and euros sorted too

Well what can I say Beth your advisor was very helpful and friendly and very knowledgeable and funny I must say it was really the best hour of our morning

Professional, warm and person centred. A very enjoyable experience as always.

Was advised by Caledonian travel to pop into Hays travel, it was the best advice I've been given, was seen by Laila.Laila went out of her way to help get our travel,hotel,and everything else sorted out. I would definitely go back to Hays Travel,

Excellent service always

Staff were so helpful lovely service

Help on all aspects of my holiday including information on the area. Always extremely helpful wouldn't go anywhere else

Friendly welcome and my friend and myself had a brochure and had selected the trip we wanted to book. Jordan was very helpful and the booking was made quickly and everything explained to us. Always use Hays Travel and all branches have friendly, knowledgeable staff and a welcoming atmosphere!

Your representative was very knowledgeable, helpful and patient answering all our questions obout the resort.

Annabelle was delightful and thorough explaining everything to me A lovely warm manner with me yet still very professional Thank you to all the girlies who I also spoke to who were super dooper!

Very helpful staff willing to answer all questions.

Brilliant service, quick- all relevant details outlined- very friendly service!

Wonderful staff especially Laura who booked out. Holiday to vegas for new year got an amazing deal well done r Hays Travel

We have booked with this branch before and find Jordan very knowledgeable and helpful

Beth, Jordan and Talia were so helpful responding to emails with advice and support both before, during and after our recent holiday.

The team in the Newcastle shop always go that extra mile to help us.

I always use Hays for assistance with my travel plans because the staff in your Ridley Street, Newcastle branch are so friendly, professional and thorough. They really do seem to care, not just because they have a professional obligation but because they’re just good people. It’s a great vibe. They respond to queries quickly and whether I’m the 1st or the 101st customer of the day, the care and consideration I’ve always been given is the same.