Staff super friendly soon as you enter they make you feel comfortable. Asked us what we needed in our holiday. The rep looked up various packages even phoned up for price difference to make sure we g... See more
Company replied
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Staff super friendly soon as you enter they make you feel comfortable. Asked us what we needed in our holiday. The rep looked up various packages even phoned up for price difference to make sure we g... See more
Company replied
We visited the Hays Travel office in Newport, and as always, we received such a warm and friendly welcome. ❤️ Sasha is absolutely amazing — so helpful, professional and patient, and she always manag... See more
Company replied
We went into Hays Travel in Newport on 6th August. Hayley was amazing. All we knew was the date we wanted to go and we wanted something a bit different. She went through so many different holidays... See more
Company replied
From entering the building to leaving we felt the booking process was well delivered by the knowledgeable staff. We've booked our second cruise and did it all through Hays travel Newport, because our... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
40-41 LLANARTH STREET, NP20 1HR, Newport Wales, United Kingdom
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All the staff in Newport office are so friendly & helpful.
Great seeing someone face to face rather than in line.
Would not use another travel agent.

Reply from Hays Travel - Newport wales

Reply from Hays Travel - Newport wales
Knowledge of the staff and a good sense of humour

Reply from Hays Travel - Newport wales
Excellent customer service. Extremely helpful and knowledgeable .

Reply from Hays Travel - Newport wales
I always book with HAYS TRAVEL newport, as they are reliable, helpful, trustworthy and very professional, The staff at the newport office always go above and beyond. I wouldn't go anywhere else to book my holiday.

Reply from Hays Travel - Newport wales
Tracy was very helpful and Tracy gave use what we need for the hotel and holidays

Reply from Hays Travel - Newport wales
I have found the staff in the Newport branch are always extremely helpful, polite and officient.
They are always prepared to suggest possible solutions to problems and not in a pushy way, but patiently.
I certainly recomend this branch.

Reply from Hays Travel - Newport wales
Hayley was really knowledgeable and helped us choose our ideal holiday

Reply from Hays Travel - Newport wales

Reply from Hays Travel - Newport wales
Very welcoming easy to talk too very professional and knowledgeable about the holiday I was looking at helpful in every way

Reply from Hays Travel - Newport wales
I always go to hays as they go out of their way to help you get a good deal. ⁰

Reply from Hays Travel - Newport wales
The staff are always helpful and friendly. They are very knowledgeable and always willing to help.

Reply from Hays Travel - Newport wales
exceptional care and attention to detail . Took away all hassle in self booking. Will never do that again.

Reply from Hays Travel - Newport wales
Fab service and attentive staff. Tracey always goes above and beyond

Reply from Hays Travel - Newport wales
First time to cruises as more time now in retirement everyone very helpful. Booked a P&O cruise to the Norwegian Fjords. Very happy with the advise given

Reply from Hays Travel - Newport wales
The atmosphere in shop is always friendly and welcoming..
Hayley was friendly ,efficient and patient with my many enquiries and then booking.Hayes Travel Newport is always my go to travel shop. 🤩10 out of10..
Love the new shop fit🤩

Reply from Hays Travel - Newport wales
Booking was effortless and all completed with ease. Friendly and efficient service. Nothing was too much, all questions were answered. Slight error to the booking and this was rectified within minutes. Brilliant service as always from Newport branch.

Reply from Hays Travel - Newport wales
Sales person was very knowledgeable and offered a lot of advice to me as a first time cruiser

Reply from Hays Travel - Newport wales
Tracy was and has always been very helpful lovely customer service,great experience on every occasion at the shop and over telephone very happy customer thanks for the wonderful service ladies will be re booking our next holiday with you 🙂

Reply from Hays Travel - Newport wales
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