Hays Travel - Newry Reviews 

603
TrustScore 5 out of 5

4.9

Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ Newry, GB


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Rated 5 out of 5 stars

Lanlana was fantastic in helping us find our last minute family holiday! She researched so many destinations and hotels until we found one that suited our needs. She kept us informed on our room reque... See more

Company replied

Rated 5 out of 5 stars

I love the fact that I can speak to someone immediately to discuss a holiday. Very experienced sales assistants. Great choices of holidays.

Rated 5 out of 5 stars

Called to book a holiday after previously speaking with Shona. As usual the experience in this store was a very positive one. Dealt with Shona who was very friendly, listened to what I wanted and made... See more

Company replied

Rated 5 out of 5 stars

I did not have time to book online myself as I needed to work. I called directly and spoke to Kerrie (Staff). She was very professional and understood my request and requirements. After a few emails &... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, Newry, United Kingdom

  • 02830480030

4.9

Excellent

TrustScore 5 out of 5

603 reviews

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4.9

All reviews

(603)

124,458 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays Travel Newry

Called to book a holiday after previously speaking with Shona. As usual the experience in this store was a very positive one. Dealt with Shona who was very friendly, listened to what I wanted and made booking very quickly and efficiently. Also, very thorough, checked re travel insurance and advised re the currency bureau. Would definitely return here.

January 15, 2026
Hays Travel - Newry logo

Reply from Hays Travel - Newry

Thank you for your 5 Star and kind words about our staff member Shona , we hope you have a lovely Holiday.

Rated 5 out of 5 stars

Great customer service.All travel reps…

Great customer service.All travel reps I've spoken to are friendly & helpful.
Prompt replies on queries.

January 17, 2026
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Reply from Hays Travel - Newry

Thank you for your 5 Star and kind words about our staff members , we hope you have a lovely holiday.

Rated 5 out of 5 stars

I have been booking holidays with Hays…

I have been booking holidays with Hays for the past seven years I would not think of going anywhere else.There friendly staff are always ready to go the next mile to make sure that you get the best holiday at the best price for you. Dan

January 11, 2026
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Reply from Hays Travel - Newry

Thank you for your 5 star review and Kind words, we hope you have a fantastic holiday :)

Rated 5 out of 5 stars

The newry team is amazing

The newry team is amazing. Andy served me and he couldn't have been more helpful. 100/10

January 1, 2026
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Reply from Hays Travel - Newry

Thank you for the 5 star review and kind words , we hope you have a great holiday :)

Rated 5 out of 5 stars

This lady is excellent just booked my…

This lady is excellent just booked my honeymoon. I’m able to pay over six months which has made it easier with no deposit. Thank you happy new year

January 7, 2026
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Reply from Hays Travel - Newry

Thank you for your 5 star review and Kind words, we hope you have a fantastic holiday :)

Rated 5 out of 5 stars

the staff are so helpful and can't do…

the staff are so helpful and can't do enough for you to make sure you get the holiday you are looking for..

December 20, 2025
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Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

Rated 5 out of 5 stars

Great experience with Kerrie

Great customer service and professionalism from Kerrie. Had everything sorted for me exactly what i asked for - and amazing price too! Thanks Kerrie and team Newry

December 18, 2025
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Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

Rated 5 out of 5 stars

Customer care

Great follow up

December 5, 2025
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Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

Rated 5 out of 5 stars

Great customer service!

Excellent customer service from the team!
Very helpful with any questions I had and prompt response to calls and emails 😃

December 10, 2025
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Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

Rated 5 out of 5 stars

Very informative and was able to answer…

Very informative and was able to answer all questions sufficiently

December 10, 2025
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Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

Rated 5 out of 5 stars

First cruise

First cruise booked very easily and quickly with a very experienced agent.

December 7, 2025
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Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

Rated 5 out of 5 stars

Fly/Cruise

From start to finish Hayes were amazing from booking the holiday to taking payments over the phone explaining any queries you might have? When we arrived at the airport the reps were all there to receive us and help us with all our luggage, stickers ect and we all got free drinks on arrival when we are on the cruise. A representative called Paula was on board and she was absolutely excellent and extremely helpful . Any questions you may have had for her, I would highly recommend Hayes travel. They were pleasure to deal with.

November 15, 2025
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Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

Rated 5 out of 5 stars

Very positive experience

I dealt with Kerrie from Newry and she was extremely helpful , explaining everything and getting back to me when I needed more time to think about it.
I didn’t feel any pressure to book there and then .

December 3, 2025
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Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

Rated 5 out of 5 stars

Staff very helpful and informative got…

Staff very helpful and informative got us the best deal

November 27, 2025
Hays Travel - Newry logo

Reply from Hays Travel - Newry

We're so glad that you had a positive experience and appreciate you taking the time to share your feedback with us and leaving us a 5 Star Rating.

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