My wife and I did not know what we wanted. Your employee said she liked a challenge. We left her for an hour and she presented a few options based on a small brief from my wife's likes. Money was not... See more
Company replied
Location
Switch locationUnit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ Newry, GB
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See what reviewers are saying
As I have said in previous reviews 1st class service and thats why I keep going back Your holiday is being handled by professionals
Company replied
We had to cancel our long awaited trip to Thailand due to problems transmitting through Abu . We were treated with amazing customer service from Lanlana,Andrew the Manager and Kerry in booking a new d... See more
Company replied
Called to book a holiday after previously speaking with Shona. As usual the experience in this store was a very positive one. Dealt with Shona who was very friendly, listened to what I wanted and made... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, Newry, United Kingdom
- 02830480030
4.9
Excellent
576 reviews
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Everything is good and first class and…
Everything is good and first class and I will be there every year
June 22, 2026
Reply from Hays Travel - Newry
Thankyou for your lovely review.
An unexpected break for a week.
My wife and I did not know what we wanted. Your employee said she liked a challenge. We left her for an hour and she presented a few options based on a small brief from my wife's likes. Money was not the object although her options were both properly costed and to spec!. My wife was delighted.
June 21, 2026
Reply from Hays Travel - Newry
Thank you so much for such a magnificent review, we really do appreciate it. We hope you have an amazing time on your holiday. From all the team at Hays Travel Newry
As I have said in previous reviews 1st…
As I have said in previous reviews 1st class service and thats why I keep going back
Your holiday is being handled by professionals
June 28, 2026
Reply from Hays Travel - Newry
Thank you so much for another fabulous 5* review, we really do appreciate it. We hope you have a fantastic trip away. From all the team at Hays Travel Newry
Excellent service
Excellent service. The young lady was efficient polite and very thorough.
June 24, 2026
Reply from Hays Travel - Newry
Thank you for the lovely 5* review, we really appreciate it. We hope you have a fantastic time away. From all the team at Hays Travel Newry
Excellent customer service from hays…
Excellent customer service from hays travel staff ⭐️⭐️⭐️⭐️⭐️
June 16, 2026
Reply from Hays Travel - Newry
Thank you for the 5* review and kind words, we really do appreciate it. We hope you have the best time away. From all the team at Hays Travel Newry
good communication and follow up
June 21, 2026
Reply from Hays Travel - Newry
Thank you for taking the time in leaving us a 5 star review , we hope you have a great holiday.
Great staff.very helpfull
June 17, 2026
Travel agent Andy was so helpful.
June 14, 2026
Reply from Hays Travel - Newry
Thank you for taking the time in rating our service and leaving us a 5 star review :)
Above and beyond
Kerri was so accommodating in answering all of our questions and requirements for our trip even in follow up emails before we had decided to book and then once booked we had an efficient response with itineraries and flights.
June 14, 2026
The company was very helpful and…
The company was very helpful and explained everything well
June 11, 2026
A travel agent dont know her name and…
A travel agent dont know her name and then Andy was pleasantly knowledgeable and very quick to respond to emails
June 2, 2026
Reply from Hays Travel - Newry
Thank you for the 5* review, we really do appreciate your feedback, we hope you have a fantastic time away. From all the team at Hays Travel Newry
Big thank you to Lanlana and Andy for…
Big thank you to Lanlana and Andy for sorting our trip ! The whole process was very smooth and straightforward, looking forward to ticking this one off the bucket list. Thank you!
May 31, 2026
The girl that dealt with me was very…
The girl that dealt with me was very cortious and helpful also made me feel at ease
June 8, 2026
Excellent customer service
Stephanie was the best nothing was a problem.
Fantastic communication from start to finish and always available on phone for any queries.
May 31, 2026
Cancellation and rebookjng
We had to cancel our long awaited trip to Thailand due to problems transmitting through Abu . We were treated with amazing customer service from Lanlana,Andrew the Manager and Kerry in booking a new destination at short notice. Thankyou to all involved for removing all the stress and worry which was associated with this process your were all so friendly and helpful.
June 6, 2026
Reply from Hays Travel - Newry
Thank you for a 5* review and kind words. Hope you have a wonderful holiday !
Newry staff very helpful…
Very friendly and helpful with getting a holiday booked and put in any requests asked for. Andy in newry was helpful and friendly, didn't feel rushed to get it all sorted
June 4, 2026
Reply from Hays Travel - Newry
Thank you so much for taking the time in leaving us a 5 star review , we hope you have a fantastic holiday.
Staff member Stephanie
Your staff member Stephanie made the experience. Extremely helpful and knowledgeable.V Good patience. V Good social and interpersonal skills. Would recommend her to my friends and family as extremely helpful.
June 3, 2026
Reply from Hays Travel - Newry
Thank you for taking the time to review our service and rate us 5 stars , we hope you have an amazing holiday :)
Friendly helpful staff - everything explained simply. Easy booking process
Friendly helpful staff.
June 3, 2026
Reply from Hays Travel - Newry
Thankyou for your lovely review
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