Lanlana was fantastic in helping us find our last minute family holiday! She researched so many destinations and hotels until we found one that suited our needs. She kept us informed on our room reque... See more
Company replied
Location
Switch locationUnit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ Newry, GB
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I love the fact that I can speak to someone immediately to discuss a holiday. Very experienced sales assistants. Great choices of holidays.
It is always a very pleasant experience when I visit Hays Travel. The staff are so caring and professional. They really give you first class attention.
Company replied
I did not have time to book online myself as I needed to work. I called directly and spoke to Kerrie (Staff). She was very professional and understood my request and requirements. After a few emails &... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, Newry, United Kingdom
- 02830480030
4.9
Excellent
600 reviews
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Reply from Hays Travel - Newry
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you found our team Great !
Kind Regards
Hays Travel Newry
Reply from Hays Travel - Newry
Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you found our team helpful and pleasant!
Kind Regards
Hays Travel Newry
The staff is just amazing
The staff is just amazing. They are soo kind and helpful and so supportive. It’s really pleasure to be in the office in Newry. I have been in a few other companies but my experience with them was totally different.
Thank you to the girl that booked my holiday ❤️
July 7, 2026
Reply from Hays Travel - Newry
Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience with our team in Newry. It's fantastic that our staff were so kind, helpful, and supportive. We hope you have a fantastic holiday!
Kind Regards
Hays Travel Newry
The experience was very good.
The experience was very good.
The lady was very helpful in explaining all my options.
Booking was straight forward
July 5, 2026
Reply from Hays Travel - Newry
Thank you for your kind feedback! We are so pleased to hear that your experience was very good and that our team member was helpful in explaining your options. We appreciate your positive comments.
Kind Regards
Hays Travel Newry
Everything is good and first class and…
Everything is good and first class and I will be there every year
June 22, 2026
Reply from Hays Travel - Newry
Thankyou for your lovely review.
As I have said in previous reviews 1st…
As I have said in previous reviews 1st class service and thats why I keep going back
Your holiday is being handled by professionals
June 28, 2026
Reply from Hays Travel - Newry
Thank you so much for another fabulous 5* review, we really do appreciate it. We hope you have a fantastic trip away. From all the team at Hays Travel Newry
Excellent service
Excellent service. The young lady was efficient polite and very thorough.
June 24, 2026
Reply from Hays Travel - Newry
Thank you for the lovely 5* review, we really appreciate it. We hope you have a fantastic time away. From all the team at Hays Travel Newry
Excellent customer service from hays…
Excellent customer service from hays travel staff ⭐️⭐️⭐️⭐️⭐️
June 16, 2026
Reply from Hays Travel - Newry
Thank you for the 5* review and kind words, we really do appreciate it. We hope you have the best time away. From all the team at Hays Travel Newry
good communication and follow up
June 21, 2026
Reply from Hays Travel - Newry
Thank you for taking the time in leaving us a 5 star review , we hope you have a great holiday.
Reply from Hays Travel - Newry
Thank you for taking the time to leave us such a wonderful review! We are so pleased to hear that our team member was very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Newry
Great staff.very helpfull
June 17, 2026
Reply from Hays Travel - Newry
Veronica ,
Thank you for your wonderful review! We are so pleased to hear that you found our team helpful and we truly appreciate your kind words.
Kind Regards
Hays Travel Newry
Travel agent Andy was so helpful.
June 14, 2026
Reply from Hays Travel - Newry
Thank you for taking the time in rating our service and leaving us a 5 star review :)
Above and beyond
Kerri was so accommodating in answering all of our questions and requirements for our trip even in follow up emails before we had decided to book and then once booked we had an efficient response with itineraries and flights.
June 14, 2026
Reply from Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was accommodating and efficient in assisting with your trip.
Kind Regards
Hays Travel Newry
Reply from Hays Travel - Newry
Thank you for your wonderful review! We are so pleased to hear that you found our service efficient and friendly. We truly appreciate your kind words.
Kind Regards
Hays Travel Newry
The company was very helpful and…
The company was very helpful and explained everything well
June 11, 2026
Reply from Hays Travel - Newry
Thank you for your wonderful review! We're so pleased to hear that our team was helpful and clearly explained everything. We appreciate your kind words.
Kind Regards
Hays Travel Newry
A travel agent dont know her name and…
A travel agent dont know her name and then Andy was pleasantly knowledgeable and very quick to respond to emails
June 2, 2026
Reply from Hays Travel - Newry
Thank you for the 5* review, we really do appreciate your feedback, we hope you have a fantastic time away. From all the team at Hays Travel Newry
Big thank you to Lanlana and Andy for…
Big thank you to Lanlana and Andy for sorting our trip ! The whole process was very smooth and straightforward, looking forward to ticking this one off the bucket list. Thank you!
May 31, 2026
Reply from Hays Travel - Newry
Thank you so much for your wonderful 5-star review! We are so pleased to hear that the process was smooth and straightforward for your trip. We hope you have an amazing time ticking this one off your bucket list!
Kind Regards
Hays Travel Newry
The girl that dealt with me was very…
The girl that dealt with me was very cortious and helpful also made me feel at ease
June 8, 2026
Reply from Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that our team member was courteous and helpful, and made you feel at ease. We truly appreciate your kind words.
Kind Regards
Hays Travel Newry
Excellent customer service
Stephanie was the best nothing was a problem.
Fantastic communication from start to finish and always available on phone for any queries.
May 31, 2026
Reply from Hays Travel - Newry
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that communication was fantastic from start to finish.
Kind Regards
Hays Travel Newry
Cancellation and rebookjng
We had to cancel our long awaited trip to Thailand due to problems transmitting through Abu . We were treated with amazing customer service from Lanlana,Andrew the Manager and Kerry in booking a new destination at short notice. Thankyou to all involved for removing all the stress and worry which was associated with this process your were all so friendly and helpful.
June 6, 2026
Reply from Hays Travel - Newry
Thank you for a 5* review and kind words. Hope you have a wonderful holiday !
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