Lanlana was fantastic in helping us find our last minute family holiday! She researched so many destinations and hotels until we found one that suited our needs. She kept us informed on our room reque... See more
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Location
Switch locationUnit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ Newry, GB
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See what reviewers are saying
I love the fact that I can speak to someone immediately to discuss a holiday. Very experienced sales assistants. Great choices of holidays.
It is always a very pleasant experience when I visit Hays Travel. The staff are so caring and professional. They really give you first class attention.
Company replied
I did not have time to book online myself as I needed to work. I called directly and spoke to Kerrie (Staff). She was very professional and understood my request and requirements. After a few emails &... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 40 Buttercrane Shopping Centre, Buttercrane Quay, BT35 8HJ, Newry, United Kingdom
- 02830480030
4.9
Excellent
601 reviews
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My trip to Spain
This was the first time I used Hays Travel I had excellent advice and help from Andy in the Newry branch. Documentation was sent within the hour.I would definitely recommend Hays Travel to friends and family
February 18, 2026
Reply from Hays Travel - Newry
Thank you so much for taking the time to review our service and leaving us with a 5 star review :)
Reply from Hays Travel - Newry
Thank you for taking the time to review our service and leaving us with 5 stars , we hope you have a lovely holiday
booking…
Andy,was very helpful i done my booking over the phone.He got me the best price and was very informative.
February 17, 2026
Reply from Hays Travel - Newry
Thank you for your 5 Star review and kind words regarding Andy , we hope you have a lovely holiday :)
Reply from Hays Travel - Newry
Thank you for your 4 Star review and kind words regarding our Team , we hope you have a lovely holiday :)
Help and guidance
Keenna, was a very helpful , understanding assistant, assisted professionaly with my requests,and outcome positive.
January 24, 2026
Reply from Hays Travel - Newry
Thank you for your 5 Star review and kind words regarding Keena , we hope you have a lovely holiday :)
We were dealt with very professionally…
We were dealt with very professionally by a pleasant member of staff
February 5, 2026
Reply from Hays Travel - Newry
Thank you for your 5 Star review and kind words regarding our Team , we hope you have a lovely holiday :)
Reply from Hays Travel - Newry
Thank you for your 4 Star review and kind words regarding our Team , we hope you have a lovely holiday :)
The lady we spoke with was very…
The lady we spoke with was very helpful. She came across confident and offered great advice regarding our trip.
February 8, 2026
Reply from Hays Travel - Newry
Thank you for your 5 Star review and kind words regarding our Team , we hope you have a lovely holiday :)
Reply from Hays Travel - Newry
Thank you for your 5 Star review and kind words regarding our Team , we hope you have a lovely holiday :)
I made the enquiry on Saturday…
I made the enquiry on Saturday afternoon and was quoted the advertised price.
When I rang on Sunday to confirm the booking, I was told that the price had been increased by £100.00 per person.
I understand the concept of live pricing, but this seemed at best excessive, and at worst, well, better not to say anything.
Had my wife not had her heart set on this holiday, I would personally not have taken the booking.
February 2, 2026
Reply from Hays Travel - Newry
We understand how frustrating price changes can be and can confirm that the agent advised you of this prior to the booking being made, in line with your request.
As you have stated, you understand that pricing is live and subject to change at any time before a booking is confirmed.
We’re sorry for the price increase; unfortunately, this was outside of our control.
Friendly easy process to book a short break
A very simple process for booking a short break in Lanzarote. Staff member very knowledgeable and friendly. Listened to our wishlist and found the ideal holiday.
January 25, 2026
Reply from Hays Travel - Newry
Thank you for taking the time to give us a 5 star review , we hope you have a lovely Holiday !
Reply from Hays Travel - Newry
Thank you for taking the time to give us a 5 star review , we hope you have a lovely Holiday !
…Easiest way ever to book a cruise holiday a holiday
asked about cruises on Monday agent sent me 3 options by email that afternoon booked one by Friday couldn't have been more helpful lovely staff
January 30, 2026
Reply from Hays Travel - Newry
Thank you for your 5 Star and kind words about our staff members , we hope you have a lovely cruise.
I contacted the agency by reply email…
I contacted the agency by reply email to email I got stating that I am on a trip to Mayamar for 13 nights but I am booked for Thailand for 9 nights - I emailed them to confirm what trip I on 6 days ago but no one has gotten back to me!
January 23, 2026
Reply from Hays Travel - Newry
Hello Claudia, thank you for taking the time to talk to us about the issue you have raised. We have left you a voicemail today with an update.
If we can help with anything else at all please let contact the Store directly.
I can't fault my
I can't fault my
Experience at all , I had Kerry for my enquiries and booking she had all the time in the world for me for my 50 questions and enquiries and give me
So much feedback on her own personal experience and opinion .
I was very grateful of her honest and genuine advice and very happy with my service xx
January 22, 2026
Reply from Hays Travel - Newry
Thank you for your 5 Star and kind words about our staff member Kerrie , we hope you have a lovely Holiday.
Reply from Hays Travel - Newry
Thank you for your 5 Star and kind words about our staff members , we hope you have a lovely Holiday.
Friendly advice and help in finding a…
Friendly advice and help in finding a suitable holiday
January 17, 2026
Reply from Hays Travel - Newry
Thank you for your 5 Star and kind words about our staff members , we hope you have a lovely Holiday.
Reply from Hays Travel - Newry
Thank you for your 5 Star and kind words about our staff members , we hope you have a lovely Holiday.
Very pleasant and helpful staff.
January 16, 2026
Reply from Hays Travel - Newry
Thank you for leaving us a 5 Star Review , we hope you have a lovely Holiday
Hays Travel Newry
Called to book a holiday after previously speaking with Shona. As usual the experience in this store was a very positive one. Dealt with Shona who was very friendly, listened to what I wanted and made booking very quickly and efficiently. Also, very thorough, checked re travel insurance and advised re the currency bureau. Would definitely return here.
January 15, 2026
Reply from Hays Travel - Newry
Thank you for your 5 Star and kind words about our staff member Shona , we hope you have a lovely Holiday.
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