Well Done Sally! Sally in your Newton Abbot branch listened carefully to our needs and wishes, and quickly found us exactly the holiday we were looking for. She was knowledgeable, efficient and charm... See more
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Excellent service from Tanya,also other members of staff when Tanya had a day off. Have used Hays Travel several times in the past,and will in the future. Booking with Hays gives one peace of mind as... See more
Company replied
Went to cancel a trip due to unforeseen circumstances. It was dealt with understanding and no pressure to change our minds which was greatly appreciated. Had help booking another trip and would defi... See more
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Travel consultant,Emma very helpful and patient, guided us through varies different holiday choices re time of year and cost, very easy to book once we had made our choice
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Courtenay Street, TQ12 2DT, Newton Abbot, United Kingdom
- 01626 202021
4.9
Excellent
1K reviews
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Debbie was really helpful took her time…
Debbie was really helpful took her time and found the best trip we were hoping for.Very friendly and professional.
August 4, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your feedback, it really is appreciated. Lovely to meet you both and I am sure you will have a wonderful holiday, Debbie
Unforeseen circumstances.
Went to cancel a trip due to unforeseen circumstances. It was dealt with understanding and no pressure to change our minds which was greatly appreciated. Had help booking another trip and would definitely use Hays again.
August 3, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your kind feedback, I really do appreciate it. I am pleased that you both still have a holiday to look forward to, Debbie
Always good with Emma Smith very…
Always good with Emma Smith very professional and looks after us well
August 2, 2026
Reply from Hays Travel - Newton Abbot
I really appreciate your lovely comments. I hope you have a lovely holiday in Cape Verde. Always here if you need me. Best wishes, Emma
Emma was very knowledgeable
Emma was very knowledgeable, every question we had was answered which gave us the confidence to book our holidays through hays
August 2, 2026
Reply from Hays Travel - Newton Abbot
I really appreciate your lovely comments. I hope you have a lovely time on both of your cruises. Always here if you need me. Best wishes, Emma
Travel consultant,Emma very helpful and…
Travel consultant,Emma very helpful and patient, guided us through varies different holiday choices re time of year and cost, very easy to book once we had made our choice
August 1, 2026
Reply from Hays Travel - Newton Abbot
I really appreciate your lovely comments. I hope you have a lovely time on both of your cruises. Always here if you need me. Best wishes, Emma
We always book our holiday through Hays…
We always book our holiday through Hays as the staff are always very helpful and friendly making it very easy and a pleasurable experience
August 2, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your booking and kind feedback :)
Well Done Sally!
Well Done Sally!
Sally in your Newton Abbot branch listened carefully to our needs and wishes, and quickly found us exactly the holiday we were looking for. She was knowledgeable, efficient and charming, receiving input at high speed from 3 adults and also not at all daunted by the fact that we were accompaied by a four-year-old and a 13 month-old!
July 25, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your booking and very kind feedback. :)
Excellent service.
Excellent service from Tanya,also other members of staff when Tanya had a day off. Have used Hays Travel several times in the past,and will in the future. Booking with Hays gives one peace of mind as everything is so well arranged and one can go on holiday relaxed I have and would recommend to others
July 31, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service and that our team helps you feel relaxed and confident about your holidays. We truly appreciate your continued loyalty and recommendation.
Fern was extremely helpful and booked…
Fern was extremely helpful and booked my cruise very efficiently
July 29, 2026
Reply from Hays Travel - Newton Abbot
Thank you very much for your lovely words :)
Reply from Hays Travel - Newton Abbot
Thank you for your wonderful feedback! I am sure you will both enjoy your Fjords cruise :)
I am supportive of High Street outlets…
I am supportive of High Street outlets particularly local businesses & whilst I will do my research online I prefer to do my booking through my local branch.
July 26, 2026
Reply from Hays Travel - Newton Abbot
We truly appreciate your support for local businesses and are delighted to hear you prefer booking through our branch. Thank you for your positive feedback!
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are greatly appreciated.
Reply from Hays Travel - Newton Abbot
Thank you so much taking the time to reply, I do appreciate it, Debbie
Fern was the representative that helped…
Fern was the representative that helped me book my once in a life time.e holiday there was quite a lot to sort out and she was very efficient very helpful and very pleasant 😊 I would certainly book any future holidays with them 💯
July 23, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your lovely words it is very appreciated :)
Reply from Hays Travel - Newton Abbot
Thank you for your booking and kind feedback :)
Tanya was very helpful and friendly
Tanya was very helpful and friendly, she made booking our holiday very easy.
July 12, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your wonderful feedback. I am delighted to hear that you had such a positive experience. It was a pleasure booking the cruise for you. :)
Quick efficient service!
July 14, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your feedback. We are always happy to help. Kind Regards, Emma
Always had good service
Very helpful friendly advisors. No rush plenty of time to make calls and answer queries.
July 19, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your kind feedback around the service you received whilst booking your fantastic Canadian trip. It was an absolute pleasure meeting you both. I am here to help with anything you need and look forward to hearing how it all goes. Best wishes, Emma
Reply from Hays Travel - Newton Abbot
Thank you so much for your feedback, it was a pleasure to be able to assist you both, not forgetting the opportunity to see the family dog :) Debbie
Sally was professional
Sally was professional, yet friendly. Efficient & made the booking process easy and hassle free.
July 19, 2026
Reply from Hays Travel - Newton Abbot
Thank you for you booking and kind feedback :)
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