Always a good experience going in Hays. All the consultants are amazing and so knowledgeable. Nothing is too much trouble. They never rush you, they will listen to what you need and they will Taylor a... See more
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We always book our holidays from your Travel shop in Newton Abbot, The staff are very friendly with a friendly atmosphere, we tend to see Emma Smith as she has helped us for a number of years booking... See more
Company replied
Hays (Newton Abbot) is such a friendly and professional place to organise a holiday. Staff always seek to maximise the pleasure of your holiday experience whilst effectively getting the most from you... See more
Company replied
I spoke to Fern right at the end of the day to book a holiday. I’d not been into the Newton Abbot shop or dealt with Hays Travel previously but Fern was so good. She listened and took all the informa... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Courtenay Street, TQ12 2DT, Newton Abbot, United Kingdom
- 01626 202021
4.9
Excellent
1K reviews
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Great booking experience.
Anne at the Newton Abbot branch was fantastic and arranged our cruise for next year much cheaper than advertised on the Cunard website. Very grateful for all
her hard work, super personality and knowledge which made for a very easy and enjoyable experience. Thank you.
May 18, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are greatly appreciated. It was an absolute pleasure to meet you all and to assist with organising your cruise.
The most helpful staff who really…
The most helpful staff who really support all your queries & concerns. Very friendly & kind very pleased we have booked with them.
April 28, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your lovely feedback :)
Good experience
Very helpful, every query was answered at the time, no"I'll get back to you"
May 13, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your lovely feedback :)
Staff showed extreme knowledge on our…
Staff showed extreme knowledge on our proposed holiday plans. with good personal /polite / one to one dealings. took time to listen and good feedback.
Certainly would consider them again for holiday plans
May 14, 2026
Reply from Hays Travel - Newton Abbot
We're delighted to hear our team provided excellent, knowledgeable service and took the time to listen. We appreciate your kind feedback.
Reply from Hays Travel - Newton Abbot
Thank you for your kind feedback:)
Sally was extremely helpful and booked…
Sally was extremely helpful and booked our holiday very professionally
May 13, 2026
Reply from Hays Travel - Newton Abbot
Thank you very much for your booking and kind feedback :)
Always an absolute pleasure.
Always an absolute pleasure seeing the team at Newton Abbot. Thank you for your kind and generous service, there really is nowhere else for us.
May 11, 2026
Reply from Hays Travel - Newton Abbot
Fabulous feedback for our team. Thank you so much for taking the time.
Lauren was extremely helpful and…
Lauren was extremely helpful and efficient. we will always use Hayes.
May 10, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your feedback :)
Brilliant
Met with a smile told exactly what i need to know with no waffle any questions answered with a smile happy to wait when I phoned the wife for her input all good
April 30, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are greatly appreciated.
Great staff at Newton Abbot branch
Great staff at Newton Abbot branch, Anne basically did everything for us when booking a cruise, completely stress free & will be with us every step of the way, good currency exchange too very quick 😁
May 3, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your very kind comments which are greatly appreciated.
A pleasant experience
The booking of a hire car was carried out efficiently and politely with suitable questions and all of my queries answered well. However, given the price I needed to pay, I wonder whether a better deal might have been found, the solution appearing to have been through a preferred supplier.
May 6, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your feedback. I do appreciate it and the opportunity I had to discuss this further with you to let you know how we find our prices. As always we look forward to being of further assistance in the future. Have a wonderful holiday, Debbie
Efficient friendly service
May 6, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your kind feedback, it is much appreciated, Debbie
You are the priority
Debbie only wants the very best for you and your holiday. Nothing appears to be too much trouble and she approaches everything with good humour and a welcoming smile.
May 6, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your feedback, I really do appreciate it and I am sure you will both have a wonderful time, a trip I would love to do myself :) Debbie
Reply from Hays Travel - Newton Abbot
Thank you for your lovely review, really lovely to assist you once again :) Debbie
Nicki was fabulous
Nicki was fabulous, as always, and booked the perfect cruise for me. She handled every detail seamlessly. I’ve been booking with her for over 20 years, and she consistently delivers a brilliant holiday every time.
May 5, 2026
Reply from Hays Travel - Newton Abbot
Thank you for your kind comments, can't believe its that long since I started booking your Holidays! Lovely as always to see you and arrange your next trip. Have a great time.
Many thanks
Nicki
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are greatly appreciated.
We went to see Emma
We went to see Emma, who has previously booked holidays for us. Her friendly attitude and vast knowledge makes us extremely comfortable in booking a holiday with Hays Travel (Newton Abbot).
So thank you Emma, it was lovely to see you again and of course happy days, we now have a holiday to look forward too 😎
May 3, 2026
Reply from Hays Travel - Newton Abbot
It was lovely to see you both. I am so pleased that you were able to get your holiday booked and have something to look forward too. Always here if you need anything at all. Best wishes, Emma
Always good service
They have always been very helpful. Nothing is too much trouble for them. We have been booking with them for several years and have had no issues
May 2, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are very much appreciated. Anne
Reply from Hays Travel - Newton Abbot
Thank you very much for your positive feedback :)
So helpful and friendly Anne sorted out…
So helpful and friendly Anne sorted out our cruise. First class service as usual.
May 1, 2026
Reply from Hays Travel - Newton Abbot
Thank you so much for your very kind comments which are very much appreciated. Anne
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