Hays Travel - Newton Mearns Reviews 

800
TrustScore 5 out of 5

4.9

23 The Avenue, G77 6EY Newton Mearns, GB


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Rated 5 out of 5 stars

The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... See more

Company replied

Rated 5 out of 5 stars

I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.

Company replied

Rated 5 out of 5 stars

We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... See more

Company replied

Rated 5 out of 5 stars

My husband and I have had a GREAT service through Hays Travel Every time we’ve gone there. Excellent service from friendly, patient , knowledgable staff who clearly want to assist in getting you a hol... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 23 The Avenue, G77 6EY, Newton Mearns, United Kingdom

  • 01413197965

4.9

Excellent

TrustScore 5 out of 5

800 reviews

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4.9

All reviews

(800)

120,653 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark

Mark, the Manager, is an excellent person to work with. Helpful, courteous, friendly and very professional. We go back to Hayes Newton Mearns solely because of him.

August 20, 2025
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Reply from Hays Travel - Newton Mearns

Thank you for this lovely feedback.

Rated 5 out of 5 stars

Lovely girl

Lovely girl , very friendly and efficient , will definitely use again

August 26, 2025
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Reply from Hays Travel - Newton Mearns

Thank you for this lovely feedback.

Rated 5 out of 5 stars

Friendly efficient service.

Mark is always very professional when dealing with my holiday requirements. Nothing is a problem for him. He’s always very efficient and quick to return any queries or requests I have. Wouldn’t go anywhere else to book my holidays.

August 25, 2025
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Reply from Hays Travel - Newton Mearns

Thank you for the kind comments on the service received from Mark.

Rated 5 out of 5 stars

As always,we had a great experience…

As always,we had a great experience with Hays. Lorraine was just excellent and put so much into suggesting holidays for us which we were delighted to take.So looking forward to our holiday.

August 17, 2025
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Reply from Hays Travel - Newton Mearns

Thank you for the kind comments on the service received from Lorraine.

Rated 5 out of 5 stars

Extremely helpful staff

Staff were extremely helpful and pleasant and took their time to get the correct travel arrangements.

August 4, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for your lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

All The staff in Hays travel Newton…

All The staff in Hays travel Newton Mearns are Fabulous .
From arranging your pkg holidays to organising your currency giving you complete peace of mind that everything you need has been taken care of ,so all You have to do is enjoy your vacation 😊. They all go above and beyond and are extremely helpful. Thankyou yet again for all your expertise which gives us peace of mind when travelling.

August 10, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for your lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

My husband and I always book our…

My husband and I always book our holidays at hays in Newton Mearns where the staff are so friendly and helpful taking time for us to book the holiday we want

July 30, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for your lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

Lorraine - Very helpful and Patient

Lorraine, our travel agent, was very friendly and patient.
She was helpful in booking our cruise and was knowledgeable.

August 4, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for your lovely feedback, it's very much appreciated.

Rated 4 out of 5 stars

Very friendly

Very friendly, understood what we were looking for, happy ti check things that weren't on original plans

August 3, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for your lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

Booking holiday

Knowledgeable staff looking at options for an enjoyable holiday.

July 30, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for you lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

July 28, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for you lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

Lorraine was absolutely brilliant

Lorraine was absolutely brilliant. She helped me sort my first holiday in years with ease. She is an asset to Hays Travel.

July 24, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for you lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

Good knowledgeable staff

Good knowledgeable staff. Friendly.

July 8, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for your lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

Hurrah for Hays !

Hays triumph in the manner in which they facilitate a client's needs and requests. Each stage of booking is made clear and staff member Lynn at Newton Mearns branch remembered dealing with my daughter and I twelve months previously.

July 14, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for your lovely feedback, it's very much appreciated.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, so helpful and able to answer all of our questions, which is a challenge when booking a cruise with all its complexities.

July 7, 2025
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Reply from Hays Travel - Newton Mearns

Thank you very much for your lovely feedback, it's very much appreciated.

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