Hays Travel - Newton Mearns Reviews 

As always Lynn a great help and knows how to think outside the box to get you a great holiday

As usual expert advice and made to feel as if nothing is a problem as I ask many questions.

Lorraine was so helpful in every way.
Nothing was any trouble to her. Would definitely recommend Lorraine at Hays Travel to friends and family.

Thanks to staff particularly Mark for persevering with our (in my view) complicated booking.

I had to cancel holiday 24 hrs before travelling . As I was terribly ill .
Called for advice to Hays travel helpline not branch very very poor very upsetting left feeling very unsupported when we both needed reassurance if nothing else Since then I’ve had no response or follow up call from Hays
So so disappointed

Really helpful advice and great customer service. Made the whole thing easy, with peace of mind

Quick, easy and so helpful - even when I went back in 15 mins later to ask for a minor change to my booking. Definitely worth 5 stars.

I have used Hays 3 times in the past year and will now continue to do so. The assistance from Lorraine was efficient and carried out with enthusiasm and knowledge. Very communicative, making my wife and I absolutely confident that all will be properly set up.

Staff at the store in Newton Mearns are fantastic, especially Lorraine the manager.
Super helpful and knowledgeable. Always a pleasure to deal with 😁👍

Just booked next year's holiday to Sorrento at the Newton Mearns branch. A great price as always from Lynn. They are always so helpful in-branch we wouldn't go anywhere else.

The initial quote was delivered promptly by Lynn and all the components explained well. After resolving all my many questions, I have booked the ideal cruise and stay holiday for all the family.

Elisabeth was very patient on the phone to a travel company on my behalf and managed to get me a great deal on my 2027 holiday. I was very impressed 👍

Excellent customer service providing the best offers.

The travel advisor, Erin, was efficient and wasted no time coming up with a suitable holiday destination for me.

Lovely girl thst bookrd for us / very efficient

We are local to Hays travel Newton Mearns and the staff are more like friends, Lorraine is always so helpful and laughs along with me at my incompetence at booking a holiday.
The process is made so much easier when you feel that the staff are happy to see you.

First class service thank you Lynn

Mark at newton mearns branch always pleasant and helpful. Been using Hays travel fir years. Would not go anywhere else

Very happy with my experience on booking my holiday & Cruise yesterday. Lorraine was very helpful & knowledgeable.

We have entrusted Hays Newton Mearns for 20+ years (includes when it was previously Thomas Cook) for arranging our holidays and we have always had excellent experience, including expert advice & guidance on our trips. Can't speak highly enough of the staff who are wonderful and attention to detail brilliant. Special mention to Mark White who arranged our most recent trip and who we and our parents combined have had the pleasure of dealing with for 25+ years.