The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... See more
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I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
Company replied
We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... See more
Company replied
My husband and I have had a GREAT service through Hays Travel Every time we’ve gone there. Excellent service from friendly, patient , knowledgable staff who clearly want to assist in getting you a hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 The Avenue, G77 6EY, Newton Mearns, United Kingdom
- 01413197965
4.9
Excellent
800 reviews
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My experience was excellent as usual…
My experience was excellent as usual and Lorraine giving her 100 % best service . It a pleasure using Hays at Newton Mearns as the staff are all very friendly and helpful I wouldn’t go anywhere else .
July 8, 2026
Reply from Hays Travel - Newton Mearns
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such excellent service and that you wouldn't go anywhere else. We truly appreciate your loyalty.
Lorraine and Lynn in Newton Mearns branch very helpful.
Lorraine and Lynn in Newton Mearns branch
July 7, 2026
Reply from Hays Travel - Newton Mearns
We appreciate you sharing your experience. We are glad to hear about your positive interaction.
Kind Regards,
Hays Travel
Newton Mearns
Always so helpful and patient
July 5, 2026
Reply from Hays Travel - Newton Mearns
Thank you so much for your wonderful feedback.
Faith was absolutely fabulous helping…
Faith was absolutely fabulous helping me book a multi centre trip. So patient as I altered the booking several times and making suggestions. Will definitely book again with Hays, they always go the extra mile. Thank you!
July 4, 2026
Reply from Hays Travel - Newton Mearns
Thank you for your wonderful review! We are so pleased to hear that our colleague was fabulous and patient in helping you book your multi-centre trip. We always strive to go the extra mile for our customers.
Very apprachable and knowledgable staff
June 27, 2026
Reply from Hays Travel - Newton Mearns
Lynda,
Thank you for your lovely feedback! We are so pleased to hear that our team was approachable and knowledgeable.
Kind Regards
Hays Travel
Mark in the Newton Mearns branch
Mark in the Newton Mearns branch is extremely knowledgable and helpful and spent time with us to ensure we booked the correct cruise for our requirements.
July 2, 2026
Reply from Hays Travel - Newton Mearns
Graham,
Thank you for your wonderful review! We are so pleased to hear that our team member was knowledgeable and helpful in assisting you to find the perfect cruise.
Kind Regards
Hays Travel
I wouldn’t hesitate to recommend Hay’s Travel
Lynne went out of her way to ensure that all the details of my holiday were correct and double checked everything.
I was delighted with the service I received.
June 30, 2026
Reply from Hays Travel - Newton Mearns
Alison,
Thank you for your wonderful feedback! We are so pleased to hear that our team ensured all the details of your holiday were correct and that you were delighted with the service received.
Kind Regards
Hays Travel
HolidaysAlways very helpful the staff are…
Always very helpful the staff are exceptionally good at there job
June 21, 2026
Reply from Hays Travel - Newton Mearns
We're so pleased you had a positive experience! Thank you for your kind words.
Kind Regards
Hays Travel
I felt warm welcome and staff were…
I felt warm welcome and staff were helpful and patient.
June 20, 2026
Reply from Hays Travel - Newton Mearns
Kwai Kan,
We are so pleased you felt welcome. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Newton Mearns
We are so pleased you enjoyed your experience. We appreciate your kind words.
Kind Regards
Hays Travel
Excellent service from Mark at Newton…
Excellent service from Mark at Newton Mearns branch. Very helpful and informative. Professional service.
June 23, 2026
Reply from Hays Travel - Newton Mearns
Ian Kerr,
We're so glad you had an excellent experience with us! Thank you for your kind words.
Kind Regards
Hays Travel
Faith was very helpful and…
Faith was very helpful and knowledgeable. We felt she gave a very personal service and although the shop was busy, we didn’t feel rushed in any way.
June 20, 2026
Reply from Hays Travel - Newton Mearns
We're so pleased our team provided such a personal and unhurried experience, even during a busy time. Thank you for your kind words!
Kind Regards
Hays Travel
Happy Holiday
Mark made us feel very welcome on arrival and was very knowledgeable which made the booking procedure simple
June 21, 2026
Reply from Hays Travel - Newton Mearns
Thank you for your kind comments on the service received in-store from Mark.
An excellent experience
An excellent experience. We knew what we were looking for and your colleague in no time at all had booked our perfect holiday. Would certainly return.
June 21, 2026
Reply from Hays Travel - Newton Mearns
Thank you for taking the time to review the service received in-store from Lynn.
Excellent experience
Excellent experience, as usual.
We had help from Lynn with out holiday who was incredibly patient and looked for multiple options and permutations until we could what we wanted.
Thank you Lynn!
June 20, 2026
Reply from Hays Travel - Newton Mearns
David Anderson,
We are so pleased you had an excellent experience with us. We appreciate your kind words about our team member's patience and dedication. Thank you!
Kind Regards
Hays Travel
Excellent service,care taken to get the…hays travel Newton Mearns
Excellent service,care taken to get the best holiday deal at the hotel of my choice,I have used Hays travel for many years and have always been impressed with the service they provide.
June 16, 2026
Reply from Hays Travel - Newton Mearns
Thank you so much for your lovely review!
We really appreciate your continued loyalty and are so pleased we could help find the perfect holiday for you again.
Faith handled our enquiry with the…
Faith handled our enquiry with the greatest efficiency from start to finish.
June 11, 2026
Reply from Hays Travel - Newton Mearns
Thank you for your wonderful feedback.
Reply from Hays Travel - Newton Mearns
Thank you for your kind feedback
Staff very pleasant and helpful.
The agent who booked our holiday was very knowledgeable and went to a lot of trouble exploring various options to ensure we got the best value and best holiday arrangements.
June 3, 2026
Reply from Hays Travel - Newton Mearns
Thank you for your kind feedback!
Kind Regards
Hays Travel
Reply from Hays Travel - Newton Mearns
We appreciate your kind words!
Kind Regards
Hays Travel
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