The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... See more
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See what reviewers are saying
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
Company replied
We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... See more
Company replied
My husband and I have had a GREAT service through Hays Travel Every time we’ve gone there. Excellent service from friendly, patient , knowledgable staff who clearly want to assist in getting you a hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 The Avenue, G77 6EY, Newton Mearns, United Kingdom
- 01413197965
4.9
Excellent
800 reviews
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Very helpful staff member
Very helpful staff member. Explained everything to us and made us feel important clients. Didn't rush us .
March 18, 2026
Reply from Hays Travel - Newton Mearns
We appreciate you sharing your experience. It's wonderful to know our staff made you feel valued and provided thorough explanations without rushing.
Reply from Hays Travel - Newton Mearns
We appreciate you sharing your positive experience with our dedicated and caring staff. Thank you for your feedback.
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to share your experience with us. We are so happy to hear our team provided excellent, friendly, and helpful service.
I had no set place I wanted to visit…
I had no set place I wanted to visit just criteria. the staff were really good and patient at finding me a few places to choose from.
The process of booking so easy thereafter
February 24, 2026
Reply from Hays Travel - Newton Mearns
Scott,
We're happy to hear that our staff were patient and helpful in finding you suitable options. It's great to know the booking process was easy for you.
newtonmearns, Hays Travel
Panama Canal 2027
Firstly 5 stars are not enough to reflect the work the whole team undertakes to finalise my perfect holiday! ⭐⭐⭐⭐⭐⭐⭐
Although the holiday is over a year away most of the main requirements were cemented leaving the rest to be confirmed as the dates come on line. Nothing seems too much for Lorraine & her team to organize professional & correctly.
March 8, 2026
Reply from Hays Travel - Newton Mearns
We appreciate your more than 5 stars review! We're so glad to hear that our team's dedication to organising your holiday has met your expectations. It's wonderful knowing we could help create your perfect trip. Thank you for your positive feedback!
newtonmearns, Hays Travel
Mark just knows
Mark, is great as are all the staff.
Great knowledge and friendly service everytime
February 23, 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to leave us such a fantastic review. We're so happy you found our team knowledgeable and friendly.
Extremely helpful
Extremely helpful , listen to what you are looking for give you best price they can, nothing to much bother.
February 20, 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you found our team helpful and attentive.
Lynn at the Newton Mearns branch was…
Lynn at the Newton Mearns branch was excellent as she dealt with everything quickly for us
February 12, 2026
Reply from Hays Travel - Newton Mearns
Tracy,
We appreciate you taking the time to share your experience. We're so glad we could efficiently handle everything for you.
newtonmearns, Hays Travel
Have used this branch for many years
Have used this branch for many years, my requirements are known & addressed everytime.
The service is always excellent!
February 18, 2026
Reply from Hays Travel - Newton Mearns
Peter Kelly,
We appreciate your continued loyalty and are so glad that we consistently meet your needs. Thank you for your wonderful feedback!
newtonmearns, Hays Travel
As always good attention at Newton…
As always good attention at Newton Mearns branch.
February 12, 2026
Reply from Hays Travel - Newton Mearns
Jean R.,
We're glad you experienced good attention at our branch. Thank you for your positive feedback; we appreciate it greatly.
newtonmearns, Hays Travel
personal attention
the lady searched thoroughly with our ages and interests in mind and found a perfect option that we would never have found from brochures or the internet.
February 14, 2026
Reply from Hays Travel - Newton Mearns
We're happy to hear that the personalized search, considering your preferences, led to discovering an ideal option beyond typical resources. Thank you for your feedback.
Erin was very helpful and patient
Erin was very helpful and patient. We received excellent friendly service once again. We now have 3 holidays, booked through Hays, to look forward to in 2026.
February 4, 2026
Reply from Hays Travel - Newton Mearns
MUNRO,
We appreciate your kind words and are so happy we could provide excellent service. We wish you wonderful holidays and look forward to helping you again.
newtonmearns, Hays Travel
Reply from Hays Travel - Newton Mearns
We appreciate you sharing your positive experience; your comments are valuable to our team, and we are so happy to hear this.
Hays Travel
Always get a super and efficient…
Always get a super and efficient service at hays with helpful advice when required always go to hays would not go anywhere else
February 8, 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to share your experience. We're happy to hear that you consistently receive super and efficient service and helpful advice from us.
Hays Travel
Reply from Hays Travel - Newton Mearns
Thank you for your kind feedback
Helpful,friendly advise .
February 7, 2026
Reply from Hays Travel - Newton Mearns
Thank you for your kind feedback
Excellent advice and customer service
Excellent advice and customer service, Lynn was very thorough and patiently dealt with all of our queries without any fuss and there was no pressure on time or pushing for a sale.
February 6, 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to share your experience. We're so glad to hear that you received excellent advice and customer service and that all your queries were patiently dealt with.
Hays Travel
Erin was very helpful and arranged…
Erin was very helpful and arranged everything for me. Great service.
February 5, 2026
Reply from Hays Travel - Newton Mearns
Bill,
We appreciate you taking the time to leave us this wonderful review! We are so happy to hear that our service was great and helpful.
Hays Travel
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to leave us a review; we are so happy we could help arrange your holiday.
Hays Travel
Knowledgeable staff
Lynn was very friendly, knowledgeable, thorough, efficient and patient in dealing with our booking. Nothing was a bother to her.
January 31, 2026
Reply from Hays Travel - Newton Mearns
We appreciate you taking the time to share your experience. We're so happy to hear that our service met your expectations and that you found the booking process easy.
Hays Travel
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