Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... See more
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I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're... See more
Company replied
Carolynn was very helpful and knowledgeable. She worked very hard to find us the right holiday that meets our needs and budget. Nothing was and trouble andy no hard sell. Definitely will use her... See more
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I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, United Kingdom
- 02893180023
5.0
Excellent
2K reviews
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Lucy was a great help after an…
Lucy was a great help after an unhelpful experience with another member of staff.
Lucy noticed our lack of help & quickly rang us to fix & book our holiday.
April 28, 2026
Reply from Hays Travel - NewtownAbbey
Hi Dawn,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Norma
Thank you for your lovely feedback!
I will ensure this is passed onto Andrea.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Great help all around very pleasant.
Great help finding us flights and accommodation. Lots of good advice
April 23, 2026
Reply from Hays Travel - NewtownAbbey
Hi Thomas,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Anne,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
The staff where knowledgeable
The staff where knowledgeable, helpful and really listened to our needs. Useful advise and very patient. Sharon was amazing.
April 21, 2026
Reply from Hays Travel - NewtownAbbey
Hi Mrs McCann,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Great service for a majorca booking
Great information and very patient with our children.
April 17, 2026
Reply from Hays Travel - NewtownAbbey
Hi Jonathan,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Amy at Abbeycentre branch was very…
Amy at Abbeycentre branch was very patient and helpful. We didn’t know what we wanted and she helped narrow down our needs and wants to get us the right holiday booked.
April 17, 2026
Reply from Hays Travel - NewtownAbbey
Hi Alison,
Thank you for your lovely feedback!
I will ensure this is passed onto Amy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
A very professional job done well by…
A very professional job done well by Carolyn at the Lesley Centre Newtownabbey store made us feel at ease, talked through every aspect of our holiday, can't thank her enough.
April 11, 2026
Reply from Hays Travel - NewtownAbbey
Hi David,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Ben,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Very professional service
April 9, 2026
Reply from Hays Travel - NewtownAbbey
Hi David,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Peter,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Emma,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Julie-Anne,
Thank you for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
The travel agent called Lucy was…
The travel agent called Lucy was extremely helpful and pleasant. Nice experience altogether.
March 27, 2026
Reply from Hays Travel - NewtownAbbey
Hi Alan,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Lindsey was very well informed and made…
Lindsey was very well informed and made sure that we were comfortable with our choice.
April 1, 2026
Reply from Hays Travel - NewtownAbbey
Hi Ernest,
Thank you for your lovely feedback!
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Good booking process and Carolyn very…
Good booking process and Carolyn very friendly and helpful
March 13, 2026
Reply from Hays Travel - NewtownAbbey
Hi Carol,
Thank you for lovely feedback.
I will ensure this is passed onto Carolynn.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
The knowledge that Lindsay had of…enjoyable experience
The knowledge that Lindsay had of turkey and the different hotels was excellent
March 21, 2026
Reply from Hays Travel - NewtownAbbey
Hi John
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
What made our experience great was the…
What made our experience great was the friendly staff , they found us exactly what we were looking for , we were given great tips and advice , we weren't rushed and all our questions were answered .
March 14, 2026
Reply from Hays Travel - NewtownAbbey
Hi Lesley,
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
An excellent booking experience!
I was greeted with a smile and a genuine friendly welcome.
The consultant was very helpful, efficient and answered all my questions; this resulted in me booking a City break on the spot.
I felt that I mattered as a person and not just as a paying customer.
Well done Laura and the Abbeycentre branch!
March 20, 2026
Reply from Hays Travel - NewtownAbbey
Hi Michele,
Thank you for lovely feedback.
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Sharen,
Thank you for lovely feedback.
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
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