They are very polite and friendly always willing to help explain everything and phone you if things are going to take longer to get what you want instead of having you wait around
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I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... See more
We had a fantastic girl called Lindsay who took the time to listen to what we were looking for. She was very informative and had great knowledge about the resort and hotel that we booked. A great as... See more
The girl was very helpful and knew what we wanted we were there about 15 minutes and it was all booked would differently recommend this company
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, United Kingdom
- 02893180023
5.0
Excellent
2K reviews
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They are very polite and friendly…
They are very polite and friendly always willing to help explain everything and phone you if things are going to take longer to get what you want instead of having you wait around
July 18, 2026
Knowledgeable well informed staff.
We had a fantastic girl called Lindsay who took the time to listen to what we were looking for.
She was very informative and had great knowledge about the resort and hotel that we booked. A great assist to Hayes.
July 17, 2026
The girl was very helpful and knew what…
The girl was very helpful and knew what we wanted we were there about 15 minutes and it was all booked would differently recommend this company
July 15, 2026
We use Hays every year and have always…
We use Hays every year and have always had excellent service. Laura was so helpful and knowledgeable.
July 22, 2026
The service and knowledge from Sharon…
The service and knowledge from Sharon in Abbeycentre branch was exceptional. She was patient and our choice of holiday much easier.
July 22, 2026
I have been trying to search myself for…
I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday with everything i wanted and a bonus of a wee discount as well. Very friendly and i wasnt rushed she showed me a few and didnt mind searching various destinations for me. Thank you
July 16, 2026
Booked my holiday with Lucy and she was…
Booked my holiday with Lucy and she was so helpful and informative. Would definitely recommend speaking to her at abbeycentre branch, such a lovely girl
July 9, 2026
Andreea was lovely and very helpful
Andreea was lovely and very helpful. She was able to adapt to our budget and give us the best deal
July 16, 2026
Sharon was great and took her time to…
Sharon was great and took her time to make sure we had the best deal and location as possible for our family
July 15, 2026
Very helpful and well pleased with are…
Very helpful and well pleased with are holiday .Carolyn was great to work with.
July 8, 2026
Didnt actually book my next cruise in…
Didnt actually book my next cruise in 2027 with Hayes. I booked it on board my cruise that Hayes did arrange and did a good job
July 12, 2026
Very Good and helpfull
July 10, 2026
They made it so easy to book a holiday
They made it so easy to book a holiday, I explained what I was looking for, and they brought it up on the screen and I was able to book it in minutes. Very helpful.
July 10, 2026
Lucy was fantastic in helping us plan…
Lucy was fantastic in helping us plan and book a girls' trip to New York and Nashville to celebrate a milestone birthday! We used the Newtownabbey store. This is the second time I've relied on Hays to organise and book a special trip to the States. I would highly recommend Hays.
July 6, 2026
Always ahead of the game never fails to…
Always ahead of the game never fails to get me exactly what I want and usually for less than I can get elsewhere
July 2, 2026
We never go anywhere else they are so…
We never go anywhere else they are so helpful and never takes that long then its all done brilliant
May 16, 2026
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