Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... See more
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I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're... See more
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Carolynn was very helpful and knowledgeable. She worked very hard to find us the right holiday that meets our needs and budget. Nothing was and trouble andy no hard sell. Definitely will use her... See more
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I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, United Kingdom
- 02893180023
5.0
Excellent
2K reviews
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The girl was very helpful and knew what…
The girl was very helpful and knew what we wanted we were there about 15 minutes and it was all booked would differently recommend this company
July 15, 2026
Reply from Hays Travel - NewtownAbbey
Hi Harry,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
We use Hays every year and have always…
We use Hays every year and have always had excellent service. Laura was so helpful and knowledgeable.
July 22, 2026
Reply from Hays Travel - NewtownAbbey
Hi Colin,
Thank you for your lovely feedback!
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Suzanne,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
I have been trying to search myself for…
I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday with everything i wanted and a bonus of a wee discount as well. Very friendly and i wasnt rushed she showed me a few and didnt mind searching various destinations for me. Thank you
July 16, 2026
Reply from Hays Travel - NewtownAbbey
Hi Lynn,
Thank you for your lovely feedback!
I will ensure this is passed onto Brenda
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Christopher,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Booked my holiday with Lucy and she was…
Booked my holiday with Lucy and she was so helpful and informative. Would definitely recommend speaking to her at abbeycentre branch, such a lovely girl
July 9, 2026
Reply from Hays Travel - NewtownAbbey
Hi Carol,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Andreea was lovely and very helpful
Andreea was lovely and very helpful. She was able to adapt to our budget and give us the best deal
July 16, 2026
Reply from Hays Travel - NewtownAbbey
Hi Joanne,
Thank you for your lovely feedback!
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Michael,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Sharon was great and took her time to…
Sharon was great and took her time to make sure we had the best deal and location as possible for our family
July 15, 2026
Reply from Hays Travel - NewtownAbbey
Hi Stuart,
Thank you for your lovely feedback!
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Very helpful and well pleased with are…
Very helpful and well pleased with are holiday .Carolyn was great to work with.
July 8, 2026
Reply from Hays Travel - NewtownAbbey
Hi William,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Didnt actually book my next cruise in…
Didnt actually book my next cruise in 2027 with Hayes. I booked it on board my cruise that Hayes did arrange and did a good job
July 12, 2026
Reply from Hays Travel - NewtownAbbey
Hi Terry,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Liam,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Very Good and helpfull
July 10, 2026
Reply from Hays Travel - NewtownAbbey
Hi Warren,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
They made it so easy to book a holiday
They made it so easy to book a holiday, I explained what I was looking for, and they brought it up on the screen and I was able to book it in minutes. Very helpful.
July 10, 2026
Reply from Hays Travel - NewtownAbbey
Hi Joan,
Thank you for your lovely feedback!
I will ensure this is passed onto Laura
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Lucy was fantastic in helping us plan…
Lucy was fantastic in helping us plan and book a girls' trip to New York and Nashville to celebrate a milestone birthday! We used the Newtownabbey store. This is the second time I've relied on Hays to organise and book a special trip to the States. I would highly recommend Hays.
July 6, 2026
Reply from Hays Travel - NewtownAbbey
Hi Jeanine,
Thank you for your lovely feedback!
I will ensure this is passed onto Lucy
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Always ahead of the game never fails to…
Always ahead of the game never fails to get me exactly what I want and usually for less than I can get elsewhere
July 2, 2026
Reply from Hays Travel - NewtownAbbey
Hi William,
Thank you for your lovely feedback!
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
We never go anywhere else they are so…
We never go anywhere else they are so helpful and never takes that long then its all done brilliant
May 16, 2026
Reply from Hays Travel - NewtownAbbey
Hi Andrea,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Excellent Travel Company .
Excellent service and advice. All dealt with very professionally.
June 5, 2026
Reply from Hays Travel - NewtownAbbey
Hi Ann,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Kim from Abbeycentre branch always very…
Kim from Abbeycentre branch always very helpful
June 28, 2026
Reply from Hays Travel - NewtownAbbey
Hi Jacqueline,
Thank you for your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Great service
June 28, 2026
Reply from Hays Travel - NewtownAbbey
Hi Patricia,
Thank you for your lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
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