Hays Travel - Nicola Sutcliffe Reviews 

343
TrustScore 5 out of 5

5.0

Personal Travel Consultant - Nicola Sutcliffe, LS25 Garforth, GB


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Rated 5 out of 5 stars

Nicola is amazing always listens to what we want, great communication! Nothing is too much trouble! Great experience as always! Thank you

Company replied

Rated 5 out of 5 stars

Excellent service, Nicola initially sent information to both myself and my friend via WhatsApp, because we were working. When we decided to go ahead with the booking she said up a group call and went... See more

Company replied

Rated 5 out of 5 stars

Excellent service. I understand Nicola was actually on holiday and i was really surprised and impressed how quickly she sorted everything and our holiday was booked in 24 hours. Gemma was also... See more

Rated 5 out of 5 stars

Nicola is brilliant, I shared our requirements along with a budget and she was able to find the perfect family holiday that suits us perfectly. She clearly listened to what we wanted and came... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant - Nicola Sutcliffe, LS25, Garforth, United Kingdom

  • 01138 275332

5.0

Excellent

TrustScore 5 out of 5

343 reviews

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5.0

All reviews

(343)

120,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Nicola made booking the holiday so easy…

Nicola made booking the holiday so easy she guided me through the whole procedure from start to finish
A true professional any questions we had were dealt with promptly Would definitley recommend Nicola to friends

February 8, 2026
Hays Travel - Nicola Sutcliffe logo

Reply from Hays Travel - Nicola Sutcliffe

Thank you so much

Rated 5 out of 5 stars

Holiday in Dubai

Nicola found us what I am sure is going to be one of our best holidays ever.
It is everything we wanted. Great hotel, great location and good flights.

February 25, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much

Rated 5 out of 5 stars

Nicola was very quick to respond to my…

Nicola was very quick to respond to my initial request and booked the holiday I wanted with no hassle at all. Perfect. I will definitely use Nicola to book future holidays for me.
Makes it much simpler for me. Thanks Nicola

February 15, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much

Rated 5 out of 5 stars

Amazing once again

Amazing once again! Proactive & Nicola’s wide knowledge base helped us with some additional selections.
Very happy with not only service levels but the incredibly happy helpful energy this lady projects ! An absolute pleasure.

February 8, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Everything was explained and Nicola’s advice was greatly appreciated and it made booking through her an easy process. We will definitely be using her and Hays Travel for future bookings.

February 15, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much

Rated 5 out of 5 stars

Nicola is very friendly


Nicola is very friendly, knowledgeable and extremely helpful in booking our cruise. We have used Nicola several times in the past and she has always been at the top of her game.

Would highly recommend and will use again in the future.

February 15, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much

Rated 5 out of 5 stars

Nicola made some amazing suggestions…

Nicola made some amazing suggestions and advice that made our final choice of holiday so easy
Thank you x

February 2, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much for booking with me again

Rated 5 out of 5 stars

Stress free!!

I approached Nicola with a date that I didn't think was possible to even book yet, but turns out it was. A couple of alternative dates/hotels to compare prices and we were booked 😊 made the process of booking this celebration holiday stress free!!

February 9, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much

Rated 5 out of 5 stars

Nicola is amazing!

Nicola is amazing she is very patient , professional , knowledgable & spent time finding places & hotels that may have been of interest to us , had to swop dates & she was very accommodating , nothing is too much trouble to her ! Thankyou !

February 6, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much for booking with me again

Rated 5 out of 5 stars

Couldn't ask for more

Couldn't ask for more! Nicola always goes over and above to find a holiday that suits mine and my familys needs. She will always find the best price and work through a number of options to get you there. Wouldn't choose anyone else to book our holidays with!

January 24, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much for booking with me again

Rated 5 out of 5 stars

Excellent prompt service .

Excellent prompt service .
Price matched ,plus slight discount.
Also put in a request for a high floor room.

January 31, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you for booking with me again

Rated 5 out of 5 stars

Excellent service

Excellent service, Nicola can never do enough for you.

January 18, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much

Rated 5 out of 5 stars

Peace of mind is priceless

When it comes to the 'family' holiday, I wouldn't leave anything to chance - there's too many moving parts. That's why I trust Nicola to book for us.
Yes, I always do my homework first, and on the rare occasion Nicola can't compete on price, I still book with her. Peace of mind is priceless.

January 13, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much

Rated 5 out of 5 stars

Excellent as always

Excellent as always , very helpful and of a very high standards wry time nicola books my trips

January 20, 2026
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Reply from Hays Travel - Nicola Sutcliffe

Thank you so much for booking again

Rated 5 out of 5 stars

Nicola was brilliant every step of the…

Nicola was brilliant every step of the way. She made booking our holiday stress free with full information every step of the way . Thank you so much.

January 18, 2026
Hays Travel - Nicola Sutcliffe logo

Reply from Hays Travel - Nicola Sutcliffe

Thank you so much for booking with me

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