This is our 4th holiday we have booked through Nikki, I honestly can't recommend her enough. No question is too much and she will take time and effort to get you the best deal possible. Had the best c... See more
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Nikki is fab! Nothing is a bother for her she’s happy to answer and look into any question you have! Would defo recommend and use again!
Nicki made it all so straight forward and super easy to book, normally when I’m looking for holidays I spend so love looking then trying to get it booked is even someone else but with Nicci it was s... See more
My friends always joke I should be a travel agent as I’m always finding deals but Nikki was able to get me an even better deal than I could find myself online while arranging my friends henny. I woul... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Nikki Neilson, AB16, Aberdeen, United Kingdom
- 01224 042845
4.9
Excellent
141 reviews
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Nikki is fab
Nikki is fab! Nothing is a bother for her she’s happy to answer and look into any question you have! Would defo recommend and use again!
August 5, 2026
This is our 4th holiday we have booked…
This is our 4th holiday we have booked through Nikki, I honestly can't recommend her enough. No question is too much and she will take time and effort to get you the best deal possible. Had the best cruise!
August 4, 2026
Nikki smashes it everytime.
Nikki smashes it everytime.. with the holidays and her patience 😂 ✨
July 27, 2026
Nikki @ Hays Travel …
Nikki was very helpful and was quick in answering any queries I had, I would recommended her to any of my family and friends. X
July 23, 2026
Helpful & on point with recommendations and prices
Nikki is very helpful, absolutely understands the brief of my aspirations and budget! Very responsive and always offers up a wild card.
July 7, 2026
A lovely easy experience to chose a holiday
The representative sent me a perfect selection of hotels to chose from for my trip to Malta which made my choice easy as one hotel in particular met all my needs.
July 1, 2026
Another Great Experience
So any time I need a hol booked, I just text/call Nikki. She is the best. Finds the best deals & everything, every tiny detail is looked after. Last minute calls/random questions, anything I need she's there. Can't speak highly enough.
June 30, 2026
Nikki goes over & above to help out &…
Nikki goes over & above to help out & recommend holiday deals. We’ve booked our holidays with Nikki over the last 4 years. Always been a great holiday.
June 26, 2026
Knowledgeable and friendly
Nikki is friendly, knowledgeable and helpful. No amount of questions were any bother before and after booking the holiday. First holiday booked with Nikki and i would definitely book another through her
May 20, 2026
Very helpful travel company
Very helpful travel company, very professional and quick to confirm the bookings with no hidden agenda. Also they gave a very competitive holiday price with a promotional offer of a discount. Will use them again as I was very impressed with Nikki Neilson.
May 14, 2026
Nicki made it all so straight forward…
Nicki made it all so straight forward and super easy to book, normally when I’m looking for holidays I spend so love looking then trying to get it booked is even someone else but with
Nicci it was stress free :) will be recommending her in the future :)
May 10, 2026
Fast service with no hassle approach
Fast service with no hassle approach. Surprised with an extra discount when ready to book.
April 15, 2026
Unprompted review
Nikki is always friendly and…
Nikki is always friendly and professional, this is my 4th holiday booking with her. She always ticks all the boxes, ensures she sticks to budget, gives options of hotels and advise to ensure everything is perfect.
April 3, 2026
Nikki was extremely helpful
Nikki was very helpful. Answered my many questions and went out of her way to find the perfect holiday for the best price.
February 7, 2026
100 % customer satisfaction
I’ve worked with Nikki on all of my recent holidays and this time I was especially nervous about booking a far away trip to Thailand and Nikki took the stress away helping me book an amazing holiday and I can’t wait to be there . Nothing is too much of a hassle and worked round the clock to get out holiday secured .
February 1, 2026
Amazing as ever
Amazing as ever, quick to respond & also has good advice on hotels etc!
January 23, 2026
Nikki was so amazing !!
Nikki was so amazing !!! Answered all of my questions and made the process so smooth!!!
January 28, 2026
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