Nikki was really friendly, helpful and efficient. Got ne a deal cheaper than I'd been quoted and everything was booked in 5 minutes. Will definitely book again through Nikki.
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My friends always joke I should be a travel agent as I’m always finding deals but Nikki was able to get me an even better deal than I could find myself online while arranging my friends henny. I woul... See more
Company replied
Nicki made it all so straight forward and super easy to book, normally when I’m looking for holidays I spend so love looking then trying to get it booked is even someone else but with Nicci it was s... See more
We purchased a resale cabin that someone unfortunately could no longer use. Nikki advertised it through Facebook. My daughter spotted it as it was a cruise we originally wanted to book but it was ful... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant - Nikki Neilson, AB16, Aberdeen, United Kingdom
- 01224 042845
4.9
Excellent
144 reviews
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Great service as always from Nikki
Great service as always from Nikki - a last minute decision to go on holiday and Nikki made it easy and was informative throughout. This is my 3rd holiday using Nikki @ Hays travel and cant recommend her enough.
March 23, 2025
Reply from Hays Travel - Nikki Neilson
Thank You so much for your lovely review x
Great service as always
Nikki's always so helpful. Very knowledgeable, she helps you find what you want very quickly. This was our third time booking and we'll be back :))
April 23, 2025
Reply from Hays Travel - Nikki Neilson
Thanks so much for the great review x
Amazing customer service
Amazing customer service, very friendly and helpful. Nothing was too much trouble. After care has been just as good too when I had a few additional questions.
Thoroughly throughly recommend.
April 12, 2025
Reply from Hays Travel - Nikki Neilson
Thanks so much for the great review :)
Nikki was amazing
Nikki was amazing! She got us the best prices and sorted everything really quickly!
Thank you for all your help.
March 15, 2025
Reply from Hays Travel - Nikki Neilson
Thanks for the great review xx
Nikki as always has made my holiday…
Nikki as always has made my holiday booking enjoyable and easy and with the best price! 4 years running and wouldn’t use anyone else!
March 20, 2025
Reply from Hays Travel - Nikki Neilson
Where you going next year? :D
Quick, friendly and efficient service
Quick response, very helpful and booking was efficient and easy.
February 25, 2025
Reply from Hays Travel - Nikki Neilson
Thanks for the lovely review x
Booked through Nikki at Hays travel
Booked through Nikki at Hays travel. Nikki always finds us what we are looking for and at a better price than anyone. Very good communication and nothing is a problem. Always a pleasure booking with Nikki.
January 30, 2025
Reply from Hays Travel - Nikki Neilson
Thanks for the amazing review Lynette xx
100% fantastic service
100% fantastic service, I asked Nikki to find me a holiday and set a budget, she aced it! Everything done professionally and informed perfectly. Looking forward to our holiday so much
Thanks Nikki
January 30, 2025
Reply from Hays Travel - Nikki Neilson
Thank You xx
Reply from Hays Travel - Nikki Neilson
Thanks! A honeymoon to remember for you two x
Nikki at Hays would highly recommend
We have booked with Nikki for the last few years she is always really helpful and looks for everything we want in a holiday and brings us some great options for our family of 4. We cannot wait to go away again this year and would highly recommend Nikki at Hays to any friends and family.
January 30, 2025
Reply from Hays Travel - Nikki Neilson
Thanks so much for the great review x
Nikki is fab
Nikki has been fab and helped me book 2 holidays. Would defo recommend and will defo be back to book again 😀
January 7, 2025
Reply from Hays Travel - Nikki Neilson
Thanks so much xx
Can't thank Nikki enough as done…
Can't thank Nikki enough as done everything that was needed to book our holiday for our daughters wedding. Definitely would use Haye travel again.
January 6, 2025
Reply from Hays Travel - Nikki Neilson
Thank you so much x
Prompt and helpful
Nikki is super helpful. She is prompt at responding and finding what I’m looking for. Never had any problems with my bookings.
January 5, 2025
Reply from Hays Travel - Nikki Neilson
Thanks so much xx
Always a gem.
Always a gem. Never too much bother and I must bother Nikki on a weekly basis.
January 3, 2025
Reply from Hays Travel - Nikki Neilson
I look forward to our monthly catch ups :D
Very happy
Nikki was so quick to reply and made the process stress free for us. Gave us other options to compare in a very similar bracket so we could make the best choice for us. Would absolutely recommend. We booked with the zero deposit option and can’t wait for our trip
January 2, 2025
Reply from Hays Travel - Nikki Neilson
Thanks again for booking with me xx
Nikki made our experience so easy and…
Nikki made our experience so easy and smooth! I would highly recommend to anyone needing to book a holiday
November 16, 2024
Reply from Hays Travel - Nikki Neilson
Thanks for the lovely review chum x
I can’t recommend Nikki enough!
I can’t recommend Nikki enough! She was incredibly patient and helpful, answering all of my questions with a wealth of knowledge and insight. We were working with a tight budget, and Nikki went above and beyond to find us the perfect holiday within our means. Her attention to detail and commitment to meeting our needs made the entire experience stress-free and enjoyable. I’ve already recommended her to friends and family, and I’ll definitely be booking with her again in the future. Thank you, Nikki, for all your hard work
October 20, 2024
Reply from Hays Travel - Nikki Neilson
Thanks for the lovely review
I've had the pleasure of booking a…
I've had the pleasure of booking a couple of times with Nikki now. Everything has been so smooth. She's so helpful and full of information. Nothing is too much trouble. Cannot reccommend enough
October 21, 2024
Reply from Hays Travel - Nikki Neilson
Thanks for the kind review x
Nikki was fantastic to work with and…
Nikki was fantastic to work with and super helpful!
October 5, 2024
Reply from Hays Travel - Nikki Neilson
Thanks so much x
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