Hays Travel - North Point Reviews 

Sarah who dealt with us was both polite and helpful talking us through our oppsions.Took a while to choose and it was nice to book the holiday and the parking in one visit.

The young lady was very helpful took her time with us and we didn't feel rushed.
We are returning customers at this branch (North point) what a superb team. They are a credit to the company.

Ann was friendly and receptive to our needs,
Efficient and knowledgeable

I always see Ann Kemp. Very professional, really friendly she gives great advice without being pushy, always goes above and beyond. That’s why I won’t go anywhere else.

Layla was really helpful booking our holiday even with all my kiddies been loud! Listened too everything I was asking for, thank you 😊

Sarah went above and beyond to find us the the best deal we come back to her year after year nothing is to much trouble

Looked online first to see what holidays I wanted then went to hayes to see what they could do as I prefer to speak to a person. The assistant was very polite and looked at all options and got a great price so we booked that day, great service, would recommend anyone to give them a try.

I was only kept waiting a couple of minutes before being attended to by Ann.
I haven't been on a cruise for a number of year that is why I chose to go into Hays Travel to get some expert and up to date information.
Ann was very helpful and sorted everything out for me so consequently I booked the cruise, on P&O's IONA, there & then.

As I had a lot of experience travelling the world, Elise was keen to listen to my experiences in various countries while waiting for various information to come through on the phone..
Very pleasant experience.

Leanne was absolutely fantastic, she went above and beyond my expectations and was able to beat my initial quote from a previous travel agency. I left the shop knowing my needs had been met and everything had been explained in a language I understood and could participate with. Thanks Leanne I can't wait to visit Mauritius next year 😊

Layla again surpassed our expectations , finding us the exact holiday we wanted , flying from Humberside. Her customer service and eye for detail are exceptional. Highly recommend Layla and the Northpoint store

Leanne made our job easy. Very helpful and knowledgeable. Easy to book with.

Very knowledgeable salesperson very efficient and very pleasant

ive booked a tui holiday at hays travel bransholme hull the manager sarah sorted me out with the holiday i wanted this shop is a good team always threir to help you always with a smile on their faces i dont like going to the tui shop thestaff arnt very welcoming im one happy customer again with hays travel bransholme hull thanks sarah

Amazing customer service from Leanne, very smooth easy process

I have booked my holiday through Hayes the last three years now and always Use Leanne at Northpoint Centre. She is extremely helpful, strives to help with the best deal she can find, and her customer service skills are expetional. Great service, would definately recomend

The girl who helped me book the holiday was really polite and helpful explaining everything I needed to know about the planning for the holiday

Nothing to much trouble very helpful in getting good flights and accommodations and seats always go to Leanne as she’s never let us down where ever we go