Hays Travel - North Point Reviews 

1,146
TrustScore 5 out of 5

5.0

42 North Point Shopping Centre, HU7 4EE Hull, GB


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Rated 5 out of 5 stars

12 of us booked our holiday at Hays travel Northpoint shopping with a lady called Ann, she was amazing, she got us all the best deals, we was all very happy, Thankyou

Company replied

Rated 5 out of 5 stars

Went in with a holiday I'd found on line.Forgot to get the assistants name,but she found us better flights with a different airport which was a closer transfer ,only 30mins as opposed to our original... See more

Company replied

Rated 5 out of 5 stars

Called into Hays travel in Northpoint while shopping to enquire about a Christmas break in Benidorm,Spain.The young sales assistant was very helpful, to the point that we booked Christmas week for... See more

Company replied

Rated 5 out of 5 stars

As always fantastic service from amazing staff. Thank you Leanne and Lauren for booking Croatia and Florida and dealing with the endless questions from us all. Thank you again

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 42 North Point Shopping Centre, HU7 4EE, Hull, United Kingdom

  • 01482534924

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,146)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Leanne has always looked after so well

Leanne has always looked after so well, we wouldn’t go to anyone else. She makes sure every detail is taken into account when we’re booking our trip.

February 14, 2026
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Reply from Hays Travel - North Point

Thanks for booking with us again :)

Rated 5 out of 5 stars

Hays travel review

I have been using Hays Travel for many years and have always had a fantastic experience.
Leanne Manston books our holidays for us making it a great experience nothing is to much for her she is happy to help in anyway she can .

January 26, 2026
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Reply from Hays Travel - North Point

Thank you so much for your feedback, that's great to hear :)

Rated 5 out of 5 stars

Elise who served me was amazing…

Elise who served me was amazing excellent knowledge and good recommendations so helpful and professional wouldn’t book anywhere else

February 11, 2026
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Reply from Hays Travel - North Point

Thank you for your kind feedback! :)

Rated 5 out of 5 stars

Yeah was good just picking the one we…

Yeah was good just picking the one we wanted was the hardest part all good in the end and thanks to Sarah for all her help

February 8, 2026
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Reply from Hays Travel - North Point

Thank you so much for your feedback, that's great to hear :)

Rated 5 out of 5 stars

Excellent service

Sarah the manager sorts our holiday out every year. Takes all the stress out of it. Makes everything a breeze. Couldn't recommend her and the company enough.

February 3, 2026
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Reply from Hays Travel - North Point

That's great! Thanks for booking with us again :)

Rated 5 out of 5 stars

Positive

Lovely positive experience, very helpful and engaging

February 10, 2026
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Reply from Hays Travel - North Point

Thank you so much for for your lovely feedback :)

Rated 5 out of 5 stars

Our fist cruise

My wife and I was browsing for our first time cruise and was basically enquiring. On entering Hays travel at Northpoint we was greeted by a young lady called Laura. We sat down and told her we was interested in a cruise advertised in the widow and what we are looking for as being newbies to cruising, the representative explained everything about the package deal in layman’s terms which was brilliant and put us at ease, she was kind and understood what we needed to hear, from the flight right through the process to boarding the cruise ship, destinations, our baggage, well everything we needed to know. Overall a fantastic service from Hays representative in fact we bought the deal and have booked the cruise for January 2027, keep up the good work Hays.

February 5, 2026
Hays Travel - North Point logo

Reply from Hays Travel - North Point

Thank you so much for your feedback, that's great to hear! We're so glad you were happy with the service :)

Rated 5 out of 5 stars

Flawless service

We have booked our holidays with hays for the last few years and their service only gets better
Leanne was lovely and really listened and understood our wants and needs of a holiday
She looked at different dates and destinations to make sure it was the right fit and we booked straight away
Thank you for finding our perfect holiday

February 7, 2026
Hays Travel - North Point logo

Reply from Hays Travel - North Point

Thank you so much for your feedback, that's great to hear :)

Rated 5 out of 5 stars

The girls I dealt with were very…

The girls I dealt with were very pleasant knowledgeable and professional.. went through all details with me and made booking the holiday a pleasure

February 7, 2026
Hays Travel - North Point logo

Reply from Hays Travel - North Point

Thank you for leaving this lovely review :)

Rated 5 out of 5 stars

5* Treatment

Whenever I go to Hays Travel I get nothing but 5* help. All the staff are amazing ! Friendly, helpful, caring. They go above and beyond to try and get the right deal and holiday that suits you.
I would recommend Hays to anyone !

February 5, 2026
Hays Travel - North Point logo

Reply from Hays Travel - North Point

This is lovely to read, we are so pleased you are happy with our service :)

Rated 5 out of 5 stars

Sarah who dealt with us was both polite…

Sarah who dealt with us was both polite and helpful talking us through our oppsions.Took a while to choose and it was nice to book the holiday and the parking in one visit.

February 4, 2026
Hays Travel - North Point logo

Reply from Hays Travel - North Point

We're happy to hear that you are pleased with the service you received. Thank you for taking the time to leave a review :)

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