12 of us booked our holiday at Hays travel Northpoint shopping with a lady called Ann, she was amazing, she got us all the best deals, we was all very happy, Thankyou
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See what reviewers are saying
Went in with a holiday I'd found on line.Forgot to get the assistants name,but she found us better flights with a different airport which was a closer transfer ,only 30mins as opposed to our original... See more
Company replied
Called into Hays travel in Northpoint while shopping to enquire about a Christmas break in Benidorm,Spain.The young sales assistant was very helpful, to the point that we booked Christmas week for... See more
Company replied
As always fantastic service from amazing staff. Thank you Leanne and Lauren for booking Croatia and Florida and dealing with the endless questions from us all. Thank you again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
42 North Point Shopping Centre, HU7 4EE, Hull, United Kingdom
- 01482534924
5.0
Excellent
1K reviews
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Excellent !
March 13, 2026
Reply from Hays Travel - North Point
So glad you were happy with our service. Thank you for your review :)
As always my experience with Hays…
As always my experience with Hays travel was very good, I've been booking with Hays for a while and am very happy with there service. Looking forward to booking my next holiday with Hays travel.
March 5, 2026
Reply from Hays Travel - North Point
Thank you for your repeat custom Susan we love helping you book your holidays
Leanne at Bransholme Hays branch is the…
Leanne at Bransholme Hays branch is the best she takes care of everything, she is patient and nothing is too much trouble she is an asset to hays
March 9, 2026
Reply from Hays Travel - North Point
Thank you for booking with us and leaving a lovely review for Leanne :)
Reply from Hays Travel - North Point
Thank you for taking the time to leave a lovely review.
Ann at Hays Travel
Ann at Hays Travel - North Point, went above an beyond to assist us finding a holiday.
Excellent service.
March 10, 2026
Reply from Hays Travel - North Point
Thank you for booking with us and leaving a lovely review
Very helpful and very friendly with my…
Very helpful and very friendly with my holiday I will be booking again with hays travel
February 27, 2026
Reply from Hays Travel - North Point
Thank you for your kind words.
I have now booked 3 holidays with Hays…
I have now booked 3 holidays with Hays to be taken over the next 18 months. Service is always with a smile, never rushed and all questions or queries are always answered, no matter how trivial they might seem. I booked with Sarah but when I had a query and it was a day Sarah was not working the rest of the team were equally capable of providing an excellent service.
February 28, 2026
Reply from Hays Travel - North Point
Donna,
We're so happy to hear you consistently receive excellent service from our team. It's wonderful that we can provide answers to all your questions and help you book your holidays. Thank you for your continued support!
hullnorthpoint, Hays Travel
Reply from Hays Travel - North Point
Thank you for your review, so glad you're happy with the deal we found you :)
Hays travel are just the right distance…
Hays travel are just the right distance from my home. The staff that work there are knowledgeable and friendly. They are a credit to Hays Travel.
February 25, 2026
Reply from Hays Travel - North Point
Thank you for your repeat custom, and for leaving us a review :)
Booking my flights was no trouble at…
Booking my flights was no trouble at all the best days and times were searched for me. My documents were printed out for me saving me any hassle.
February 25, 2026
Reply from Hays Travel - North Point
So please you had a good experience. Thank you for leaving us a review :)
Booked my first cruise
Booked my very first cruise with Elise and she was fabulous, taking me through every detail, looking for the best flights and hotel for us.
February 17, 2026
Reply from Hays Travel - North Point
So pleased you had a great experience booking with Elise. We hope you have a lovely first cruise :)
Elise gave first hand recommendations…
Elise gave first hand recommendations on places to visit.
She was polite professional and as always gave great customer service
February 20, 2026
Reply from Hays Travel - North Point
Thank you for your lovely review, we really appreciate it :)
Very helpful and pleasant staff
February 21, 2026
Reply from Hays Travel - North Point
Thank you for your review.
Great experience as always.
Having just helped us to book our holiday in Malta, we then asked Sarah to book a cruise for us. Again, this was done in a friendly and expert manner. Many thanks to Sarah, a great experience as always.
February 21, 2026
Reply from Hays Travel - North Point
Thank you for your repeat custom we appreciate your kind feedback :)
Expert holiday advisor
Leeanne was very efficient at finding our next holiday.
Her knowledge of destinations was excellent and advice extremely valuable in helping us choose our next get away break
February 20, 2026
Reply from Hays Travel - North Point
Thank you for your repeat custom and your kind words about Leanne
My wife was looking for a holiday
My wife was looking for a holiday, the first one in 6 years, due to COVID and other problems.
We have been to Menorca before, and we thought of going again, so we visited the Hays Travel shop in Hull, and then we were seen to by a lovely lady called Leanna, who was very helpful and knowledgeable so we booked a holiday
February 19, 2026
Reply from Hays Travel - North Point
We're so glad you got something booked :) Thank you so much for your feedback!
Reply from Hays Travel - North Point
Thank you so much for your feedback :)
Reply from Hays Travel - North Point
Thank you so much for your feedback :)
Great service very helpful and always…
Great service very helpful and always polite
February 17, 2026
Reply from Hays Travel - North Point
Thank you so much :)
Once again we returned to Hays,not sure…
Once again we returned to Hays,not sure we'd go anywhere else!! As always we were dealt with by Layla and in her usual professional way she tailored us the holiday we were after. Cannot fault either Layla or Hays, two very happy customers.
February 15, 2026
Reply from Hays Travel - North Point
That's great to hear, thank you so much for your feedback and for booking with us again :)
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