12 of us booked our holiday at Hays travel Northpoint shopping with a lady called Ann, she was amazing, she got us all the best deals, we was all very happy, Thankyou
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Went in with a holiday I'd found on line.Forgot to get the assistants name,but she found us better flights with a different airport which was a closer transfer ,only 30mins as opposed to our original... See more
Company replied
Called into Hays travel in Northpoint while shopping to enquire about a Christmas break in Benidorm,Spain.The young sales assistant was very helpful, to the point that we booked Christmas week for... See more
Company replied
As always fantastic service from amazing staff. Thank you Leanne and Lauren for booking Croatia and Florida and dealing with the endless questions from us all. Thank you again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
42 North Point Shopping Centre, HU7 4EE, Hull, United Kingdom
- 01482534924
5.0
Excellent
1K reviews
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Reply from Hays Travel - North Point
Thank you for booking with us and taking the time to leave us a review.
5th booking and always happy with service
This is our 5th booking with Hayes and every time has been a smooth process. Always come away happy with what we've booked.
August 2, 2026
Reply from Hays Travel - North Point
Thank you for booking with me again Annette - we hope you have a lovely holiday! - Layla
It was a very good experience we had…
It was a very good experience we had thank you ☺️ lovely friendly staff & very helpful as we booked our very first cruise..
July 29, 2026
Reply from Hays Travel - North Point
Thank you for booking with us and taking the time to leave us a review.
Very helpful and friendly so easy to…
Very helpful and friendly so easy to book and jet 2 really do look after you as I’m special assistance thanks
July 22, 2026
Reply from Hays Travel - North Point
Thank you for booking with us and taking the time to leave us a review.
Anne from Hays North point Bransholme
Anne from Hays North point Bransholme - Hull was absolutely wonderful and went above and beyond securing us perfect group holiday for 10 to celebrate a 40th Birthday.
July 27, 2026
Reply from Hays Travel - North Point
Thank you for your kind words. It was my pleasure to book your 40th birthday celebrations :)
Layla went above and beyond to make…
Layla went above and beyond to make sure we found a holiday that met our needs and affordability.
Thank you for your patience.
July 26, 2026
Reply from Hays Travel - North Point
Thank you for your kind words.
We always go to hays after we’ve seen…
We always go to hays after we’ve seen the holiday we want on jet 2.
They’re really helpful and sort everything out for us👌
Highly recommended
David &Gail
July 23, 2026
Reply from Hays Travel - North Point
We appreciate your repeat custom, Gail & David. Thank you for your feedback :)
We were very happy with the service…
We were very happy with the service which we received,a very pleasant girl did everything we required for our travel,and will be very happy to book with Hays Travel again.
July 22, 2026
Reply from Hays Travel - North Point
Thank you for booking with us again, and for your kind words :)
Staff are great
Staff are great. Quick, efficient, get the booking done and provide helpful advice.
July 14, 2026
Reply from Hays Travel - North Point
Thank you Tony, we appreciate you booking with us again :)
first class service
always receive first class service from the North Point Hays branch as all the colleagues are brilliant. always get the best deals and wouldn't go any other travel agent. Leanne arranged our booking and she is always so friendly and helpful
July 20, 2026
Reply from Hays Travel - North Point
Thank you for booking with us again, and we appreciate your kind words about Leanne :)
Sarah who looked efter us was polite…
Sarah who looked efter us was polite and very helpful with all of our requests
July 20, 2026
Reply from Hays Travel - North Point
Thank you for booking, and for your kind words about Sarah :)
Helpful staff
Helpful staff, managed my expectation, she was not helped by the travel insurance company who cut her off after waiting 10 minutes. Apparently they close early on a Saturday. Will sort Monday so no worries.
Booking holiday and car parking, that’s the easy way for me.
July 19, 2026
Reply from Hays Travel - North Point
Thank you for booking, and for leaving a review :)
I was absolutely delighted with the…
I was absolutely delighted with the service l received helped us find the holiday we asked for. I have booked with Hays travel before and very satisfied would book again for my next holiday.
July 12, 2026
Reply from Hays Travel - North Point
This was a lovely review to read, thank you so much Maureen :)
We think her name was Lauren who served…
We think her name was Lauren who served us. We came in for a last minute deal and she helped us pick a really good deal and gave us loads of Information about where we are going! Thank you again :)
July 11, 2026
Reply from Hays Travel - North Point
Thank you so much for booking, and for your kind words about Lauren :)
The Manager Sarah was so helpful in…
The Manager Sarah was so helpful in arranging my flight to Australia
July 16, 2026
Reply from Hays Travel - North Point
Thank you for taking the time to leave a review, we are happy you are satisfied with our service :)
Reply from Hays Travel - North Point
Thank you Karen, we appreciate your kind words :)
Lovely friendly professional
Lovely friendly professional , helped me a lot , thank you
July 15, 2026
Reply from Hays Travel - North Point
Thank you for this lovely feedback, Kim. We appreciate your repeat custom :)
I have booked through Hays travel a few…
I have booked through Hays travel a few times, mainly because of the service I receive it's always first class , I have booked a cruise and was dealt with by Ann who was extremely helpful and knowledgeable making the whole process enjoyable.
July 14, 2026
Reply from Hays Travel - North Point
We appreciate your feedback, thank you for your kind words about Ann :)
Absolutely great sara/anne was both…
Absolutely great sara/anne was both helpful knowledgable and polite nothing was to much trouble all the staff in the bransholme centre hull are a credit to hays travel I won’t book anywhere else
July 12, 2026
Reply from Hays Travel - North Point
We appreciate your repeat custom Annette, and thank you for your kind words about Ann and Sarah :)
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