12 of us booked our holiday at Hays travel Northpoint shopping with a lady called Ann, she was amazing, she got us all the best deals, we was all very happy, Thankyou
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See what reviewers are saying
Went in with a holiday I'd found on line.Forgot to get the assistants name,but she found us better flights with a different airport which was a closer transfer ,only 30mins as opposed to our original... See more
Company replied
Called into Hays travel in Northpoint while shopping to enquire about a Christmas break in Benidorm,Spain.The young sales assistant was very helpful, to the point that we booked Christmas week for... See more
Company replied
As always fantastic service from amazing staff. Thank you Leanne and Lauren for booking Croatia and Florida and dealing with the endless questions from us all. Thank you again
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
42 North Point Shopping Centre, HU7 4EE, Hull, United Kingdom
- 01482534924
5.0
Excellent
1K reviews
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A big shout out to Sarah
A big shout out to Sarah finding us the perfect hotel in majorca. Sarah always listens to what we need . Thank you so much .
July 10, 2026
Reply from Hays Travel - North Point
Always a pleasure Angela & Bill, thank you for booking with me again - Sarah :)
Sarah my sales representative went…
Sarah my sales representative went above and beyond to help me
July 5, 2026
Reply from Hays Travel - North Point
It was my pleasure, I hope you have a fantastic time in Rome - Sarah :)
Excellent service ann from Hayes north…
Excellent service ann from Hayes north point shopping centre hull
July 10, 2026
Reply from Hays Travel - North Point
Thank you for your feedback, and thank you for booking with us :)
Fun in the Sun 😎🌞…
Absolutely love booking our holidays with the girls at North point ! Usually we go in to book, but was such a hot day, so we rang instead. Really love that Sarah and Elise always remember our names and ask how we are doing. It's like talking to a friend. Service from Elise yesterday was 110% as usual! The girls always go the extra mile and nothing is too much trouble. Booking is always stress free and chilled. Wouldn't book with anyone else. Keep up the excellent work girls ! Love Carole and Phil 😊x
July 8, 2026
Reply from Hays Travel - North Point
This was a lovely review to read! Thank you so much for booking your holidays with us and for your kind words about Elise :)
Layla has as before made choosing our…
Layla has as before made choosing our holiday easier. She is always warm and friendly, listening to our preferences.
We will be going back soon to book for next year.
We find Hays Travel at North Point Hull a travel agent we always go back to.
July 8, 2026
Reply from Hays Travel - North Point
Thank you for your lovely words about Layla, we appreciate your repeat custom :)
Great service from Ann
The travel consultant that dealt with us was Ann and she was very knowledgeable on Tenerife, the hotels and the area, she was very patient and found exactly what we wanted in a holiday. Great service! Would definitely book with Hays/Ann again!
July 5, 2026
Reply from Hays Travel - North Point
Thank you for booking with us and leaving some lovely feedback for Ann :)
Always go to the Hays Bransholme shop…
Always go to the Hays Bransholme shop due to their experience, caring staff, and politeness, always a good experience. Whilst either going to book a holiday or just inquiring
June 27, 2026
Reply from Hays Travel - North Point
Thank you for booking with us again
The experience was great
The experience was great, they were very helpful, they look for great packages that suit you and the best deals
July 1, 2026
Unprompted review
Reply from Hays Travel - North Point
Thank you for leaving us a lovely review
Reply from Hays Travel - North Point
Thank you for leaving Emily a lovely review
Excellent service
June 26, 2026
Reply from Hays Travel - North Point
Thanks for booking with us again we appreciate your repeat custom :)
We always find the girls at hays travel…
We always find the girls at hays travel in the branshome centre(hull) very helpful and knowledgeable.Always pleased to see us when we go in.
July 3, 2026
Reply from Hays Travel - North Point
Thank you for booking with us again! Lovely to see you both and we hope you have a lovely holiday
The sales assistant was very polite and…
The sales assistant was very polite and helpful made it a good experience
July 2, 2026
Reply from Hays Travel - North Point
Thank you for booking and leaving kind words for Leanne
As always ease of booking holidays with…
As always ease of booking holidays with Hays travel
Staff are so experienced
Hays travel is and always will be my number 1 travel agent
Thank you again
July 1, 2026
Reply from Hays Travel - North Point
Thank you for booking with us again! Such lovely feedback
Hays travel at North point shopping…
Hays travel at North point shopping centre Bransholme, are always friendly and helpful .
We went in to pay money off a holiday and also booked another holiday.
Hays offer price match , we feel that going into Hays makes booking holidays stressfree.
June 26, 2026
Reply from Hays Travel - North Point
Thank you for booking again and choosing us!
Reply from Hays Travel - North Point
Thank you for booking with us
June 2027
Sorted, in no time at all Sarah even sorted the app for my phone. 1st class customer service as normal. Explored all the options to suite our needs.
June 27, 2026
Reply from Hays Travel - North Point
Thank you for booking with us, we appreciate your repeat custom
The lady who did our booking could not…
The lady who did our booking could not do enough
June 26, 2026
Reply from Hays Travel - North Point
Thank you for booking with us we really appreciate
Polite & Professional Service
As always we had Good Customer service. Layla at the Northpoint store ensured our booking was tailor made to us! She took the time & effort to research & fulfil our requests :-) Answered our questions & queries & ensured we understood the booking process. Layla went above & beyond to help us get the Hays App installed ( wer both not Technical). As always Layla was polite, professional & has that genuin "HAPPY TO HELP ATITUDE"
Thank you Layla :-)
June 24, 2026
Reply from Hays Travel - North Point
Thank you for booking with us again Julie, lovely to see you both and hear about your previous travels :) - Layla
Exceptional service
Always a pleasure to see the ladies in North point who always greet with a smile and go out of their way to help me get the best holidays, always willing to go the extra mile for me and that's why I won't use anywhere else.
Keep up the good work ladies and hope you all get the recognition you deserve regards Michaela Turner
June 22, 2026
Reply from Hays Travel - North Point
Thank you for booking with us again Michaela, we appreciate your kind words
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