Hays travel Northallerton is the only travel agent we use . The staff are wonderful and go out of their way to help, we have never had a negative experience. Thank you Wendy for all your help with ou... See more
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As always booking our holiday at Hays Travel in Northallerton was a very positive experience. We were dealt with in a very professional, courteous and efficient manner. Our holiday was fairly straight... See more
Company replied
A good meeting to plan the travel for a family funeral in Germany. The agent Steph spent time explaining the options and then processed our requirements. The only downside was the fact 5gat the paym... See more
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Pleasant staff, an excellent team, top notch service as ever. I would recommend anyone wishing to book a holiday to go to Hays. Thanks Ade.
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
96 High Street, DL7 8PP, Northallerton, United Kingdom
- 01609 780800
4.9
Excellent
1K reviews
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Friendly and helpful staff who work…
Friendly and helpful staff who work hard to get you a great holiday.
July 17, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! Its always a pleasure booking your holidays and we hope you have a wonderful trip!
Best Wishes, Wendy
Hays travel Northallerton is the only…
Hays travel Northallerton is the only travel agent we use . The staff are wonderful and go out of their way to help, we have never had a negative experience. Thank you Wendy for all your help with our booking you were fantastic
July 10, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! Its always a pleasure booking your holidays and we hope you have a wonderful trip!
Best Wishes, Wendy
Reply from Hays Travel - Northallerton
Thank you for leaving a review! We hope you have a wonderful trip!
Best Wishes, Sophie
Very helpful
July 8, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! We hope you have a wonderful trip!
Best Wishes, Grace
Reply from Hays Travel - Northallerton
Thank you for leaving a review! We hope you have a wonderful holiday to Italy!
Best Wishes, Sophie
Nicola is always friendly and efficient…
Nicola is always friendly and efficient and her knowledge of resorts was invaluable in helping us decide our next holiday destination!
July 13, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! We hope you have a wonderful holiday to Spain!
Best Wishes, Nicola
Pleasant staff
Pleasant staff, an excellent team, top notch service as ever. I would recommend anyone wishing to book a holiday to go to Hays.
Thanks Ade.
July 7, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! We hope you have a wonderful holiday!
Best Wishes, Nicola
All aspects of holiday dealt with…
All aspects of holiday dealt with efficiently and courteously.
July 9, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! It was a pleasure helping you book your holiday!
Best Wishes, Wendy
Great customer service
Great customer service by Wendy at the Northallerton branch, right down to car parking. We gave her our budget and where we wanted to go. The holiday looks amazing, can't wait to go🙂
July 2, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! It was a pleasure helping you book your holiday!
Best Wishes, Wendy
As always booking our holiday at Hays…
As always booking our holiday at Hays Travel in Northallerton was a very positive experience. We were dealt with in a very professional, courteous and efficient manner. Our holiday was fairly straightforward and was dealt with quite quickly. Nichola then went above and beyond to book the same holiday for my daughter and son in law, trying many possibilities in order to get what we wanted. I was very impressed with nit only her knowledge but with her patience. These are the reasons we use Hays Travel in Northallerton to book all our holidays.
July 8, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your incredible review! We always strive to provide this level of service, so it's wonderful to hear that you had such a positive experience.
I'm sure you'll all have a fantastic time in Spain, and we can't wait to hear all about it when you return!
Many thanks,
Hays Travel Northallerton 😊
Looking for late deal and found one
June 28, 2026
Reply from Hays Travel - Northallerton
Simon Moss,
Thanks for your review! We're glad you were able to find a great deal with us.
Normally I see Elisha But missed her as…5 🌟🌟🌟🌟🌟 Staff
Normally I see Elisha But missed her as she was on Holiday - I saw a lady called Nicola Who was from Ripon Covering Northallerton Everything once again was so easy I know I get thr same type Holiday everytime But Nicola gave 100% Plus I spoke to the other ladies I was offered a drink And Grace offered me biscuits x So yes all credit to the Staff at Northallerton They all deserve 5 Stars 🌟 🌟🌟🌟🌟
July 7, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! It was a pleasure helping you book your holiday. Have a fantastic time away!
Best Wishes, Nicola
Excellent service .
Excellent service .. very helpful member of staff, gave lots of advice on our trip .Made the booking easy for us . Thank you very much
July 5, 2026
Reply from Hays Travel - Northallerton
Thank you very much for leaving a review. I hope you have a wonderful holiday!
Best Wishes, Nicola
A good meeting to plan the travel for a…
A good meeting to plan the travel for a family funeral in Germany. The agent Steph spent time explaining the options and then processed our requirements.
The only downside was the fact 5gat the payment system was down and I had to pay by credit card not BACS.
Thank you
July 3, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! Thank you for thinking of us for planning your trip.
Best Wishes, Steph :)
The lady who served us was very helpful…
The lady who served us was very helpful and pleasant and friendly and very patient with us
July 2, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! It was a pleasure helping you book your holiday!
Best Wishes, Sophie :)
Very helpful staff
Very helpful staff, didn’t feel rushed into making a decision and nothing was too much trouble.
July 1, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! It was a pleasure helping you book your holiday! I hope you have a wonderful time away!
Best Wishes, Sophie :)
Always use Hays Travel
Always use Hays Travel. On my latest occasion to book a holiday, I was assisted by a knowledgeable, friendly, patient and trusting travel advisor. Total peace,of mind. Hays staff training is First Class.
July 1, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! I hope you have a wonderful holiday!
Best Wishes, Grace :)
Reply from Hays Travel - Northallerton
Thank you for leaving a review! It was a pleasure helping you book your getaway!
Best Wishes, Sophie :)
Good experience
Good experience. Searched several websites to get best cruise deal and best room.
June 29, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! It was a pleasure helping you get your amazing cruise booked!
Best Wishes, Steph :)
Always impressed with the level of…
Always impressed with the level of service we receive. The team are patient, knowledgeable, and consistently go the extra mile to make sure everything is just right. Our go to travel agents.
June 21, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! Its always a pleasure helping you find your holidays!
Best Wishes, Steph :)
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