I was attended to by Wendy and at times assisted by other members of staff Wendy went beyond and above getting me on the cruise whilst having to put up with my limited knowledge of using on line ban... See more
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See what reviewers are saying
As always booking our holiday at Hays Travel in Northallerton was a very positive experience. We were dealt with in a very professional, courteous and efficient manner. Our holiday was fairly straight... See more
Company replied
Nicola was inviting and very helpful, providing gentle suggestions based around our loose ideas. Having an intimate knowledge of Greece made Nicola the ideal agent to speak to. She was friendly and ma... See more
Company replied
All the staff in Northallerton are always so friendly, welcoming and most importantly extremely knowledgeable. Sophie helped us find a great hotel in Corfu and was really patient whilst we went thr... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
96 High Street, DL7 8PP, Northallerton, United Kingdom
- 01609 780800
4.9
Excellent
1K reviews
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Nicola is so knowledgeable about our…
Nicola is so knowledgeable about our options. She is an absolute legend. We can’t thank her enough for everything xxxx
May 29, 2026
Reply from Hays Travel - Northallerton
Wow thank you so much for taking the time to complete our review service and for leaving such lovely comments. It was a pleasure helping you book and I'm sure you'll love exploring one of my favourite places.
Best Wishes
Nicola :) xx
Reply from Hays Travel - Northallerton
Thank you so much for your 5 star review Nicola x
Reply from Hays Travel - Northallerton
It was lovely to help you book your family holiday and thank you so much for your 5 star review. Sophie x
As always
As always. Great service and Nicola knows exactly what we want and our preferences too. Quick and easy booking of 3 cabins
May 28, 2026
Reply from Hays Travel - Northallerton
Always a pleasure helping you book your holidays for you and thank you for your lovely comments. Nicola x
As usual the ladies at hays…
As usual the ladies at hays Northallerton were quick and efficient sorting out mays holiday for next year after sorting one for October this year never had a problem with them Nicola has a great team around her nothing is ever a problem for them
May 19, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your lovely 5 star review, it was a pleasure booking your holiday for you. Grace x
Reply from Hays Travel - Northallerton
Thank you so much for your review we pride ourselves on our customer service. Nicola & Elisha x
nicola was very helpfull really…
nicola was very helpfull really professional and friendly as she normally is we have been booking our holidays at hays travel northalerton for the last 8 years as we find all the girla that work there always ready to help
May 18, 2026
Reply from Hays Travel - Northallerton
We love having you book your holidays with us and value your custom Nicola x
Outstanding service
All the staff we engaged with were willing and able to take on board our questions and requirements resulting in us getting the prospect of a holiday to look forward to.
May 20, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving such a kind review! We hope you have a fantastic holiday to India!
Best Wishes, Nicola
Happier Days, Booked with Hays.
Good service and excellent standard maintained at time of booking. No faults. Just the same high standard of dedication and care.
May 18, 2026
Reply from Hays Travel - Northallerton
Thank you for choosing Hays Travel! Its always a pleasure helping you book your holidays!
Best Wishes, Elisha
Hays travel holiday booking.
We always use Hays travel, Northallerton the girls are always very knowledgeable and friendly and make the booking go smoothly. Thanks Elisha you were great.
May 18, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your 5-star review and for your lovely comments. It was a pleasure helping you with your booking, and I’m sure you’ll have an amazing time in Kefalonia — especially with those stunning hotel views! 😊 I look forward to hearing all about your trip when you return.
Best Wishes
Elisha
Great service Thankyou x
May 17, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your 5 star review and kind comments. It was a pleasure helping you book and I'm sure you'll have a lovely time in Croatia. We look forward to hearing all about it when you get back :)
Best Wishes
Steph
Brilliant service
As always Wendy was amazing as were all the staff at the Northallerton branch
May 10, 2026
Reply from Hays Travel - Northallerton
Thank you so much for taking the time to complete our review service and for leaving such kind comments. It was a pleasure helping you book and I'm sure you'll have a great time sailing the Caribbean.
Best Wishes
Wendy
All of your staff are so friendly and…
All of your staff are so friendly and knowledgeable. We would not go anywhere else to book our holidays. Mrs R Perfitt
May 7, 2026
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review! It is always a pleasure helping you book your holidays. We hope you have a wonderful time!
Best Wishes, Wendy :)
Wendy
Wendy, the member of staff who dealt with us was extremely helpful and made the booking experience pleasant.
May 10, 2026
Reply from Hays Travel - Northallerton
Thank you for your lovely review. I'm glad you had a great experience in branch!
Best wishes,
Wendy
Gemma was very helpful and so lovely
Gemma was very helpful and so lovely. All the staff at Northallerton branch always make us feel welcome and are really good to deal with
May 5, 2026
Reply from Hays Travel - Northallerton
Thank you for your 5 star review! It's always a pleasure helping you book your holidays.
Best wishes,
Grace
Reply from Hays Travel - Northallerton
Thank you for taking the time to complete our review service and for leaving such lovely comments. It was a pleasure helping you book and I'm sure you'll have an amazing time exploring the Mediterranean on your cruise.
Best Wishes
Nicola
Hays Travel Agents Northallerton High Street
Long time since I have used a High Street Travel Agent’s to enquire about booking a holiday and when in there I suddenly realised what I have been missing all these years. Pleasant, knowledgeable warm travel consultants who listen, are patient and thoroughly engaging to help you find what you are looking for. Hays Travel Agents on Northallerton High Street are simply the best and I thoroughly recommend them to help you too find your next dream destination.
May 5, 2026
Reply from Hays Travel - Northallerton
Wow thank you so much for your 5 star review and for leaving such kind comments. It was a pleasure helping you book and I'm sure you'll have a fabulous time in South Africa. We can't wait to see your photos when you get back.
Best Wishes
Elisha :)
Great service as always from the ladies…
Great service as always from the ladies at Northallerton.
April 30, 2026
Reply from Hays Travel - Northallerton
Its always our pleasure!
Pleasant
Pleasant, helpful staff. Gave options and explained anything I needed to know.
April 30, 2026
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review! We hope you have a wonderful holiday and we cannot wait to hear all about it upon your return!
Best Wishes, Grace :)
The usual patient and knowledgeable…
The usual patient and knowledgeable service. Many thanks.
April 22, 2026
Reply from Hays Travel - Northallerton
I love booking your holidays, thank you so much for your kind review Grace x
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