I was attended to by Wendy and at times assisted by other members of staff Wendy went beyond and above getting me on the cruise whilst having to put up with my limited knowledge of using on line ban... See more
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As always booking our holiday at Hays Travel in Northallerton was a very positive experience. We were dealt with in a very professional, courteous and efficient manner. Our holiday was fairly straight... See more
Company replied
Nicola was inviting and very helpful, providing gentle suggestions based around our loose ideas. Having an intimate knowledge of Greece made Nicola the ideal agent to speak to. She was friendly and ma... See more
Company replied
All the staff in Northallerton are always so friendly, welcoming and most importantly extremely knowledgeable. Sophie helped us find a great hotel in Corfu and was really patient whilst we went thr... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
96 High Street, DL7 8PP, Northallerton, United Kingdom
- 01609 780800
4.9
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
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Very friendly staff Nicola was very…
Very friendly staff Nicola was very helpful holiday sorted quick. Thank you.
April 28, 2026
Reply from Hays Travel - Northallerton
Thank you, so much for this review I aim to please Nicola x
Reply from Hays Travel - Northallerton
Thank you so much for your 5 star lovely review Steph x
Nicola was inviting and very helpful
Nicola was inviting and very helpful, providing gentle suggestions based around our loose ideas. Having an intimate knowledge of Greece made Nicola the ideal agent to speak to. She was friendly and made us feel like she really enjoyed helping us with our questions and ideas. The shop is an asset to the High Street with the assurance that it is open seven days a week with a friendly member of staff available to help when needed. Long may it be so.
April 19, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your lovely review! I hope you have an amazing time in Skiathos
Best wishes,
Nicola
All the staff in Northallerton are…
All the staff in Northallerton are always so friendly, welcoming and most importantly extremely knowledgeable.
Sophie helped us find a great hotel in Corfu and was really patient whilst we went through all our options and nothing was too much trouble.
Thankyou Sophie and Team Northallerton
April 18, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your lovely 5 star review It was a pleasure to find you your holiday. Sophie & Team Northallerton x
Reply from Hays Travel - Northallerton
Thank you for leaving a review! I hope you have a wonderful holiday and I cannot wait to hear about it upon your return.
Best Wishes, Sophie
Hays Northallerton staff are excellent…
Hays Northallerton staff are excellent they always find me a good deal.
April 14, 2026
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review. It's always a pleasure helping you book your holidays!
Best Wishes, Nicola
Once again first class service from…
Once again first class service from Hays Northallerton. Wendy was faultless 👏👏👏
April 13, 2026
Reply from Hays Travel - Northallerton
Wow thank you so much for your 5 star review and for leaving such kind comments. It was a pleasure helping you book and I'm sure you'll have a great time in Turkey :)
Best Wishes
Wendy
Reply from Hays Travel - Northallerton
Thank you so much for taking the time to complete our review service and for leaving such lovely comments. It was a pleasure helping you book and I'm sure you'll have a great time in Portugal.
Best Wishes
Nicola
Extremely helpful and friendly staff.
Extremely helpful and friendly staff.
Will be delighted to use Hays Travel again in the future
April 12, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your incredible review! I hope you have a fantastic time attending the wedding in the beautiful Porto.
Many thanks,
Grace
Great service with all the girls…
Great service with all the girls they’re all a great help. We always use them. It’s always hasslefree with them. No problem is ever too much.
April 10, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your lovely review we do appreciate your custom. Nicola x
Reply from Hays Travel - Northallerton
Thank you for leaving a review. Hope you have a lovely time in Madeira!
Best wishes,
Sophie
5 ⭐…every time
What can I say that hasn't already been said
All the ladies in the Northallerton branch give you 5 ⭐ treatment why would you go elsewhere
March 27, 2026
Reply from Hays Travel - Northallerton
Thank you for your lovely review! It's always a pleasure helping you book your holidays
Best wishes,
Elisha
Excellent service
Excellent service, discussed many options and optimised them. Many thanks to Grace for her help, advice and efficiency
March 25, 2026
Reply from Hays Travel - Northallerton
Thank you so much for your amazing review! I am sure you will have another fabulous time exploring Iceland.
Many thanks,
Grace
Excellent service from Wendy in…
Excellent service from Wendy in Northallerton, would recommend to anyone.
March 25, 2026
Reply from Hays Travel - Northallerton
Thank you for your review, I hope you have a lovely time away in beautiful Spain .
Many thanks,
Wendy
Welcomed by the lovely Grace we…
Welcomed by the lovely Grace we enquired about a quote for a holiday in September, after asking questions regarding the hotel etc, which Grace answered, we then proceeded to book the said holiday.
We always find Northallerton Hays girls very friendly and helpful.
March 19, 2026
Reply from Hays Travel - Northallerton
Thank yo for leaving a review! It was a pleasure helping you book your holiday. We hope you have an amazing time away!
Best Wishes, Grace
Nicola was excellent in making sure we…
Nicola was excellent in making sure we got the best deal and places to stay for our holiday
March 22, 2026
Reply from Hays Travel - Northallerton
Thank you so much for taking the time to complete our review service and for leaving such kind comments. It was a pleasure helping you book and I'm sure you'll have a great time exploring Dubrovnik & the Dalmation Coast.
Best Wishes
Nicola
Reply from Hays Travel - Northallerton
We're so happy we could provide professional support and book the holiday you required. Thank you for the fantastic review!
The travel agent Elisha was very…
The travel agent Elisha was very helpful and knowledgable
March 17, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review! I hope you have a lovely time on your cruise
Best wishes,
Elisha
Mexico
As always the team at hays travel were amazing always go above and beyond to help.keep up the good work ladies
March 16, 2026
Reply from Hays Travel - Northallerton
Thank you for leaving a review. It's always a pleasure helping you book your holidays
Nicola
Got 2 items sorted out for our cruise…
Got 2 items sorted out for our cruise later this year
March 8, 2026
Reply from Hays Travel - Northallerton
Thank You for your review Grace x
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