Hays Travel - Northallerton Reviews 

Very helpful, friendly and efficient service from staff.

All our questions were answered and a holiday was booked

I was helped immediately -- no waiting. I was pleasantly surprised to find that there was no charge. Booking my flights was done fir me and it was quite easy. I really appreciated the help.

Very helpful and informative, made me feel at ease

Ellisha explained everything fully, confirmed our requirements and once agreed, repeated all details to ensure accurate. Very professional.

Good service well looked after.

Great service from Hayes travel in Northallerton yet again all the staff are very helpful. Big shout out to Nicola for sorting our next cruise out around the Carribbean in 2028. Hopefully Mr Trump won't cause any delays on this one.🤞🤞

Very friendly and helpful explained everything as she went on

Good communication through, had made several phone calls prior to calling in to book and we were met with polite helpful responses at all times. Both ladies were pleasant and helpful and a credit to the store.

Great to deal with. Total understanding of what I wanted & they made it happen!

Extremely helpful polite and knowledgeable staff went out of their way to make sure we got the holiday we wanted the price point was very reasonable and competitive we have booked a few holidays with hays and honestly would not consider going elsewhere very happy customers

We had an amazing experience at Hays Travel, the staff are very welcoming friendly and knowledgeable. They definitely take the stress out of booking a holiday.
Keep up the good work definitely would use them again.

Adviser secured a previous discount which had been offered by titan but had expired whilst I was unergoing treatment for cancer
Really pleased

The place i wanted was achieved but also she went the extra mile by finding the hotel and holiday that fitted me perfectly.

Customer service fantastic!! Listened to what I wanted and got exactly the holiday I wanted with a lot of determination and patience thank you

The ladies are so friendly and helpful in the Hayes Northallerton branch we always book our holidays through them now and they never dissapoint. We have just come back from a wonderful 5 day break in Gran Canaria for my 60th Birthday and the hotel was fabulous. Thanks again to the fabulous staff in helping us pick the best holiday.

Alicia was welcoming, helpful and efficient without being pushy. She suggested alternatives to our original plan that significantly reduced airport transfer times.

Brilliant, love the service we get form Nicola

I popped into my local branch looking for a cruise holiday .
I told Sophie my requirements and she soon came up with just what I was looking for . I’ve used Hays on several occasions and the staff are always friendly , knowledgeable and extremely helpful .