I was attended to by Wendy and at times assisted by other members of staff Wendy went beyond and above getting me on the cruise whilst having to put up with my limited knowledge of using on line ban... See more
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See what reviewers are saying
As always booking our holiday at Hays Travel in Northallerton was a very positive experience. We were dealt with in a very professional, courteous and efficient manner. Our holiday was fairly straight... See more
Company replied
Nicola was inviting and very helpful, providing gentle suggestions based around our loose ideas. Having an intimate knowledge of Greece made Nicola the ideal agent to speak to. She was friendly and ma... See more
Company replied
All the staff in Northallerton are always so friendly, welcoming and most importantly extremely knowledgeable. Sophie helped us find a great hotel in Corfu and was really patient whilst we went thr... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
96 High Street, DL7 8PP, Northallerton, United Kingdom
- 01609 780800
4.9
Excellent
1K reviews
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Staff are always friendly
Staff are always friendly in Northallerton. Very helpful and offer plenty of choices.
Have 2 holidays booked for this year now.
Excellent business.
December 30, 2025
Reply from Hays Travel - Northallerton
Thank you so much for your lovely comments it is always a pleasure helping you book your holidays. We hope you have a lovely New Year :)
Best wishes Elisha
Holiday booking
A welcoming advisor who worked with our needs to find what we wanted.
December 28, 2025
Reply from Hays Travel - Northallerton
Thank you so much for taking the time to complete our review service and for leaving such kind comments. It was a pleasure helping you book and I'm sure you'll have a great time in sunny Tenerife.
Best Wishes
Grace
Friendly professional service.
December 16, 2025
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review, it was a pleasure helping you book your holiday.
I hope you both have a brilliant holiday.
Best wishes
Wendy
Emily was very helpful
December 9, 2025
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review, it was an absolute pleasure helping you book your cruise.
I hope you both have a brilliant time.
Best wishes Emily
Travel back home
Grace arranged my travel details efficiently and quickly, great service and one less thing to worry about on my travels, fingers crossed everything goes as smoothly as the flight out here, Top team.
December 2, 2025
Reply from Hays Travel - Northallerton
Many thanks for such a great review! Its always a pleasure helping you with your travels. Grace :)
I was welcomed with a smile.
I was welcomed with a smile.
Victoria took the time to listen to my holiday request and nothing was too much trouble for her.
November 22, 2025
Reply from Hays Travel - Northallerton
Thank you for leaving a review! It was a pleasure helping you book your holiday!
Best Wishes, Victoria
Helpful
There was confusion over my booking, totally my fault but young lady dealt with it all in a kind, caring way.
November 26, 2025
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review, it was a pleasure helping you book.
Best wishes Elisha
Wendy was brilliant catered for exactly…
Wendy was brilliant catered for exactly what I needed
November 24, 2025
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review, it was a pleasure helping you book your cruise.
I hope you all have a brilliant time and I look forward to hearing all about it on your return.
Best wishes Wendy
Excellent customer service
November 28, 2025
Reply from Hays Travel - Northallerton
Thank you very much for taking the time to leave a review! It was a pleasure helping you book your holiday!
Best Wishes, Nicola :)
Reply from Hays Travel - Northallerton
Thank you so much for your lovely comments, it was a pleasure helping you book your holidays.
Best wishes Wendy
Good friendly service
November 28, 2025
Reply from Hays Travel - Northallerton
Thank you so much for taking the time to leave a review, your holiday sounds amazing.
I hope you both have a brilliant time, let the countdown begin.
Best wishes Nicola
Reply from Hays Travel - Northallerton
Many thanks for taking the time to leave a review, it was a pleasure helping you book your cruise.
I hope you both have a brilliant time.
Best wishes Victoria
Friendly helpful service
November 20, 2025
Reply from Hays Travel - Northallerton
Thank you for leaving such a lovely review! It was a pleasure helping you book your holiday!
Best Wishes, Steph :)
Great welcoming staff
Great welcoming staff.
Attentive and knowledgeable.
Al in all a lovely experience
November 26, 2025
Reply from Hays Travel - Northallerton
Wow thank you so much for your 5 star review and for leaving such lovely comments. It was a pleasure to assist you :)
Best Wishes
Steph
Lovely staff and service
November 25, 2025
Reply from Hays Travel - Northallerton
Thank you so much for your lovely comments, it is always a pleasure helping you book your holidays.
Best wishes Grace
warm and friendly.
November 13, 2025
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review. I am pleased to know you had a positive experience in our store!
Best Wishes, Northallerton Team
Friendly and helpful staff
Friendly and helpful staff, Elisha guided us through the booking asking relevant questions so we got just the package we wanted, well done and thank you.
November 20, 2025
Reply from Hays Travel - Northallerton
Thank you for leaving a review! I hope you have a fantastic holiday to Malta!
Best Wishes, Elisha
Always get great service from the staff…
Always get great service from the staff at northallerton branch they never rush you and we always have a laugh .
November 20, 2025
Reply from Hays Travel - Northallerton
Many thanks for taking the time to leave a review and leaving such lovely comments.
It's always a pleasure helping you book and you always put a smile on our faces.
Best wishes Wendy
Made booking our holiday a joy
Emily was very quick and efficient, she was helpful and friendly and was able to answer any queries we had
Made booking our holiday a joy and not a chore
November 18, 2025
Reply from Hays Travel - Northallerton
Thank you for taking the time to leave a review and leaving such lovely comments it was a pleasure helping you book your holiday. I hope you both have a brilliant time .
Best wishes Emily
Reply from Hays Travel - Northallerton
Many thanks for taking the time to leave a review, it was a pleasure helping you book your holiday.
I hope you both have a lovely time.
Best wishes Grace
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