Hays Travel - Northwich Reviews 

945
TrustScore 5 out of 5

4.9

29 Witton Street, CW9 5DE Northwich, GB


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Rated 5 out of 5 stars

The team at hays northwich are so friendly , helpful , they take time with you search for great prices , places to go best areas to suit the persons needs excelent work keep it up xx

Rated 5 out of 5 stars

Laura was amazing! We went in looking for an affordable holiday for my self, husband, daughter and one of our friends and she was able to find the best place for us. We had gone in with the assumption... See more

Rated 5 out of 5 stars

The staff in the Northwich branch were nothing but polite and helpful also very efficient.it was our first time booking with Hays travel and it certainly won't be our last. Excellent service.

Company replied

Rated 5 out of 5 stars

My family and I have been using hays travel Northwich for a number of years to book all of our holidays. The staff are always friendly and attentive and that's why we are return customers. On this occ... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 29 Witton Street, CW9 5DE, Northwich, United Kingdom

  • 01606 263039

4.9

Excellent

TrustScore 5 out of 5

945 reviews

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4.9

All reviews

(945)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays northwich fab team

The team at hays northwich are so friendly , helpful , they take time with you search for great prices , places to go best areas to suit the persons needs excelent work keep it up xx

September 2, 2026
Rated 5 out of 5 stars

Amazing

Laura was amazing! We went in looking for an affordable holiday for my self, husband, daughter and one of our friends and she was able to find the best place for us. We had gone in with the assumption that there was no where in Sidari, Corfu within our price range - low and behold Laura found it and made our day! The booking process was so simple and quick. Cannot thank you enough.

August 25, 2026
Rated 5 out of 5 stars

Holiday booking made easy.

The staff in the Northwich branch were nothing but polite and helpful also very efficient.it was our first time booking with Hays travel and it certainly won't be our last. Excellent service.

August 30, 2026
Hays Travel - Northwich logo

Reply from Hays Travel - Northwich

Hi,
Thank you so much for your lovely 5* review and that you are happy with the service we provide.
Kind Regards
Hays Travel Northwich

Rated 5 out of 5 stars

My family and I have been using hays…

My family and I have been using hays travel Northwich for a number of years to book all of our holidays. The staff are always friendly and attentive and that's why we are return customers. On this occasion, Katie was very helpful.

August 29, 2026
Hays Travel - Northwich logo

Reply from Hays Travel - Northwich

Hi Paul,
Thank you so much for your lovely 5* review and that you are happy with the service we provide.
Kind Regards
Hays Travel Northwich

Rated 5 out of 5 stars

I had visited the branch but couldn’t…

I had visited the branch but couldn’t fully explore what I wanted due to time constraints. I obtained a card and e mailed my request. I got an answer and some options. I found the staff were helpful via e mail and on the phone.

August 30, 2026
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Reply from Hays Travel - Northwich

Thank you for your lovely 5* review. We hope you have the best holiday :) Kind Regards Hays Travel Northwich

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual

August 30, 2026
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Reply from Hays Travel - Northwich

Thank you for your lovely 5* review. We hope you have the best holiday :) Kind Regards Hays Travel Northwich

Rated 5 out of 5 stars

Fabulous service

Fabulous service, excellent cruise recommendation the whole process very efficient. The team at Hayes Travel Northwich really know their stuff. Highly recommend them for helping you book cruise holidays

August 29, 2026
Hays Travel - Northwich logo

Reply from Hays Travel - Northwich

Hi Dean,
Thank you so much for your lovely 5* review and that you are happy with the service we provide.
Kind Regards
Hays Travel Northwich

Rated 5 out of 5 stars

Great customer service

Great customer service

August 20, 2026
Hays Travel - Northwich logo

Reply from Hays Travel - Northwich

Thank you Glenis for your lovely 5* review, It was a pleasure to chat with you and book your trip. We hope you have a fantastic time ~ Lesia :)

Rated 5 out of 5 stars

Everything sorted

Everything sorted, no problem, just what we wanted, we always use HAYS, could not ask for better service or advice.

August 19, 2026
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Reply from Hays Travel - Northwich

Yvonne,

We are so pleased to hear everything was sorted and met your expectations. We truly appreciate your continued loyalty and kind words about our service and advice.

Kind Regards

Rated 5 out of 5 stars

I have been a regular customer of Hays…

I have been a regular customer of Hays Travel for a number of years.
The Northwich shop is clean, bright and airy and you are always welcomed with a smile.
My husband and I return to the same hotel each year and I always have all my details re the holiday with me, having looked it up online at TUI holidays and seen the price.
Hays travel have been able to price match the holiday.
Rebecca was very helpful and we chatted in general about holidays . She took time to go through all the paperwork with me and thanked me for booking with Hays Travel.

August 19, 2026
Hays Travel - Northwich logo

Reply from Hays Travel - Northwich

Missy Gym,

Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such a positive experience with us and that our team could match your holiday price. It's fantastic to know you appreciate our friendly service and attention to detail. We truly value your continued loyalty.

Kind Regards
Hays Travel Northwich

Rated 5 out of 5 stars

Holiday

We went in today and sat down with Laura she was absolutely brilliant with us she took her time finding us the perfect holiday thank you so much

August 24, 2026
Unprompted review
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Reply from Hays Travel - Northwich

Thank you so much for your 5* review. I am glad we managed to find the perfect holiday for you!
Hays Travel Northwich

Rated 5 out of 5 stars

Ellie was soooo friendly and helpful…

Ellie was soooo friendly and helpful and we have a very excited 18 year old who can't wait for her surprise trip to New York 😊 x
Thank you so much Ellie x

August 23, 2026
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Reply from Hays Travel - Northwich

Thank you so much for your amazing 5* review. We are glad that Ellie managed to help you book your surprise trip for your daughter. We can not wait to see pictures! Best Wishes Hays Travel Northwich

Rated 5 out of 5 stars

Time was spent in finding me the right…

Time was spent in finding me the right hotel for the right price.

August 20, 2026
Hays Travel - Northwich logo

Reply from Hays Travel - Northwich

Miss Linda Scott,

Thank you for your wonderful review! We are so pleased to hear that we were able to assist you in finding the perfect hotel at a great price.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

We went in knowing what

We went in knowing what, when and where we wanted.
Scarlett was lovely, very helpful listened to everything we were after and got it spot on. Called back and emailed when she said she would regarding seats.
Thank you

August 18, 2026
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Reply from Hays Travel - Northwich

karen stedman,

Thank you for your wonderful feedback! We are so pleased to hear that we were very helpful and listened to everything you were after.

Kind Regards
Hays Travel Northwich

Rated 5 out of 5 stars

Lovely Laura is amazing

Lovely Laura is amazing. She’s helpful,friendly and always greats us with a smile.

August 17, 2026
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Reply from Hays Travel - Northwich

Thank you so much for your lovely 5* review. It is always a pleasure to see you both and book your holidays! Laura x

Rated 5 out of 5 stars

Great company helped us find the…

Great company helped us find the perfect holiday no rushing took their time to make it right for us.

August 9, 2026
Hays Travel - Northwich logo

Reply from Hays Travel - Northwich

Thank you for taking the time to leave a 5 star review. We hope you have a wonderful trip.
Kind regards, Becs :)

Rated 5 out of 5 stars

It was very easy yesterday the lady…

It was very easy yesterday the lady who dealt with me was pleasant and very professionally and also a fair price to pay

August 16, 2026
Hays Travel - Northwich logo

Reply from Hays Travel - Northwich

Mark,

Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was pleasant and professional, and that you found our pricing fair.

Kind Regards
Hays Travel Northwich

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