Laura was amazing! We went in looking for an affordable holiday for my self, husband, daughter and one of our friends and she was able to find the best place for us. We had gone in with the assumption... See more
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My family and I have been using hays travel Northwich for a number of years to book all of our holidays. The staff are always friendly and attentive and that's why we are return customers. On this occ... See more
Company replied
The staff in the Northwich branch were nothing but polite and helpful also very efficient.it was our first time booking with Hays travel and it certainly won't be our last. Excellent service.
Company replied
I have been a regular customer of Hays Travel for a number of years. The Northwich shop is clean, bright and airy and you are always welcomed with a smile. My husband and I return to the same hote... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Witton Street, CW9 5DE, Northwich, United Kingdom
- 01606 263039
4.9
Excellent
942 reviews
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Reply from Hays Travel - Northwich
Thank you Tina! Your always a pleasure :)
The girls were very helpful and polite
The girls were very helpful and polite. They printed all our tickets and boarding passes for us. We will be booking with them again in the future
April 30, 2026
Reply from Hays Travel - Northwich
Tracy Yould,
We are so pleased to hear our team was helpful and polite. We look forward to assisting you with future bookings!
Kind Regards
Hays Travel
Friendly and very helpful
Friendly and very helpful - particularly in view of the Middle East situation.
All went like clockwork and my overpayment of seat reservation with Emirates was successfully refunded with the help of your staff.
Will use again.
January 25, 2026
Reply from Hays Travel - Northwich
David,
Thank you for your lovely 5* review. It was a pleasure to chat with you and book/support you with your trip.
We look forward to booking your next one!
Hays Travel
Exceptional service from Hays
We always book our trips through Hays, and in particular with Bec’s, as we know we will be guaranteed excellent service, extensive knowledge and sound advice. It’s the attention to detail that makes the difference between a good holiday and an exceptional one.
May 20, 2026
Reply from Hays Travel - Northwich
Eileen,
Thank you for your wonderful feedback! We are so pleased to know that our attention to detail helps create exceptional holidays for you. We appreciate your continued trust.
Kind Regards
Hays Travel
The girls was very helpful and efficient
May 22, 2026
Reply from Hays Travel - Northwich
Gail,
We appreciate your kind words about our team.
Kind Regards
Hays Travel
Reply from Hays Travel - Northwich
Darren,
We appreciate your kind words. We are glad we could help.
Kind Regards
Hays Travel Northwich
Great service from Hays
Really pleasant and helpful staff. They searched hard for the right holiday for us.
May 12, 2026
Reply from Hays Travel - Northwich
Mr Kevin Eccles,
We appreciate your kind feedback. We are glad our team found your ideal holiday.
Kind Regards
Hays Travel Northwich
Katie was excellent
Katie was very helpful, informative and friendly. Will use Hays again because of the service we received
May 7, 2026
Reply from Hays Travel - Northwich
Jacqueline Clulow,
We are so pleased to hear about your positive experience! We appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel Northwich
Reply from Hays Travel - Northwich
Karen M,
We appreciate your kind words.
Kind Regards
Hays Travel Northwich
Reply from Hays Travel - Northwich
Amanda Dean,
We are so glad we could help you. Thank you for your kind words.
Kind Regards
Hays Travel Northwich
very pleasant and helpful staff
April 23, 2026
Reply from Hays Travel - Northwich
MR GREGORY,
We appreciate your kind words. We are glad our staff was helpful.
Kind Regards
Hays Travel Northwich
Brilliant experience booking
Brilliant experience booking, especially Ellie she does all my bookings i trust her and she always delivers
May 1, 2026
Reply from Hays Travel - Northwich
customer,
We appreciate your continued trust in our team for your bookings. We're so glad to hear you consistently have a brilliant experience with us.
Kind Regards
Hays Travel Northwich
Been clarifying with shop today,some…
Been clarifying with shop today,some details and once again my phone visit a great pleasure to speak with your Ellie who is very keyed up when answering any worries you may have great service once again thank you.
April 29, 2026
Reply from Hays Travel - Northwich
Rob.,
I appreciate you taking the time to share your kind words.I really enjoyed booking your holiday :)I hope to see you again soon
Kind Regards
Ellie
Northwich store
Laura at the Northwich store was so helpful and freindly she found myself and my mum the perfect cruise for my mums 80th the right mix of history sight seeing and relaxing thank you Laura ❤️
April 27, 2026
Reply from Hays Travel - Northwich
Thank you so much for your lovely 5* review. I really appreciate it! It was so nice to meet you both yesterday and I hope you have a fantastic holiday! Laura :)
Patient and knowledgable
We were aided by Laura to find a very precise property with everything we needed. She spent lots of time with us maintaining a professional approach throughout.
April 18, 2026
Reply from Hays Travel - Northwich
Thank you so much for your lovely 5* review. I really appreciate it! It was so nice to meet you both and I hope you have a fantastic family holiday! Laura :)
Absoluyely top class servuce when ever…
Absoluyely top class servuce when ever we go in. Lovely staff who have got to know us and what we like/dislike. So helpful as well. Really does make a difference. I hate doing bookings online. Ave the high syreet call i store you dont get ut any cheaper doing it online. Use the staffs experience and knowledge in store.
April 20, 2026
Reply from Hays Travel - Northwich
Thank you so much for your 5* review. It was lovely to see you both again and get your break booked. Thank you for coming back to us Kind Regards Laura :)
My friend and I wanted a uk holiday
My friend and I wanted a uk holiday and we had several requirements which made finding the perfect holiday difficult. Katie spent a lot of time with us trying to source a holiday which was right, hampered by the lack of information on some holiday website. Eventually she was successful.
April 19, 2026
Reply from Hays Travel - Northwich
We appreciate you sharing your kind words with us; we are so happy to hear about your positive experience with our team and booking process! Katie
Very helpful
Very helpful. I had booked an appointment but the person who booked it forgot to tell the others. Apart from that sll was good
April 11, 2026
Reply from Hays Travel - Northwich
Thank you for your review it was lovely to get your break booked. Kind Regards Hays Travel Northwich
Reply from Hays Travel - Northwich
Alan Hackett,
We appreciate you sharing your kind words with us; we are so happy to hear about your positive experience with our team and booking process!
Kind Regards
Scarlett
Staff friendly and really helpful
Staff friendly and really helpful. Katie, Lauren and Leanne.Booking a holiday with Hays is so easy and would certainly recommend.
April 16, 2026
Reply from Hays Travel - Northwich
Ms Yardley,
We appreciate your kind words about our team's helpfulness and how easy we made your booking process. We're so glad you recommend us!
Kind Regards
Scarlett
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