Oh my goodness Aimee was amazing. Patient, kind, knowledgeable and so, so helpful. Went in to look at holidays , came out having booked one and two more in the pipeline. Can’t praise her enough. What... See more
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As always Beth is amazing I’d never book a holiday with anyone else. She knows exactly what I would like and what I wouldn’t like and always goes that extra mile Highly recommend hays at Tesco 😊
Company replied
If everything in life was dealt with as professionally, efficiently and in as friendly manner as booking a holiday with Barney and his team at Hays Travel Tesco Sprowston Norwich life would be a lot... See more
Company replied
Booked a few holidays through these guys now, I never really know where or what, there advice on destination and hotels is always spot on. They take a big chunk of holiday stress away.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB, Norwich, United Kingdom
- 01603857516
4.9
Excellent
1K reviews
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We good servicedealt with Sadie she was helpful and…
We dealt with Sadie she was helpful and patient couldn’t ask for more really good service.
July 16, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
We were pleasantly greeted by all the…
We were pleasantly greeted by all the staff and then our booking was dealt with by Sadie who was very knowledgeable about where we wanted to go.Will always try to book holidays through Haynes.
July 16, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
The speed and efficiency with which my…
The speed and efficiency with which my holiday was arranged.
July 15, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
Barney was very knowledgeable and…
Barney was very knowledgeable and really listened to what holiday we wanted to achieve, very happy indeed.
July 13, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
Always good personal service at Norwich…
Always good personal service at Norwich Hays Tesco
Multi centre holiday tailored exactly for us
Highly Recommended
July 11, 2026
Reply from Hays Travel - Norwich Tesco
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Very helpful in finding and sorting out…
Very helpful in finding and sorting out are holiday.
July 2, 2026
Reply from Hays Travel - Norwich Tesco
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Great service as always in…
Great service as always in store,everyone is always happy to help nothing is too much trouble
July 6, 2026
Reply from Hays Travel - Norwich Tesco
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easy to talk to and pleasent
July 7, 2026
Reply from Hays Travel - Norwich Tesco
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Professional and friendly
Service, friendliness, professionalism and overall experience from Aimee brilliant. Deserves a pat on the back
July 6, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
Always excellent service
Always excellent service, really friendly team. They go above and beyond to get you exactly what you want.
July 3, 2026
Reply from Hays Travel - Norwich Tesco
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Always book with hays ,they are fabulous
Barney was really friendly,he listened to what we actually wanted and we were very happy to book with him
July 3, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
I was very undecided on what hotel to…
I was very undecided on what hotel to choose. Beth was very patient, researching the hotels and helping me decided which hotel would suit me best. Booking was easy and stress free as always. We always get good service from Beth.
July 2, 2026
Reply from Hays Travel - Norwich Tesco
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Really friendly and personal attention.
Really friendly and personal attention.
Lots of helpful comments and no sense of pressure or being hurried.
July 2, 2026
Reply from Hays Travel - Norwich Tesco
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The guy who looked after us was very…
The guy who looked after us was very good at his job,very polite and very professional,we told him what we were looking for and he helped us choose a good holiday,many thanks.
July 2, 2026
Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
Excellent service and response time…
Excellent service and response time from Beth. She knew exactly what we required and gave us several options and choices
June 29, 2026
Reply from Hays Travel - Norwich Tesco
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We were offered everything available…
We were offered everything available for our holiday,at the time we were looking for.Even at the price we were looking at spending.Even sorting out airport parking this is now our 3rd holiday booked through Hayes and have always been happy with the experience of booking the holidays.
June 28, 2026
Reply from Hays Travel - Norwich Tesco
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Hats off to Hays Travel Team!
Another enjoyable experience booking a family holiday. You’re never made to feel rushed and everything is meticulously checked to make sure the holiday is right for you.
Always a pleasure from start to finish and can’t wait to see you again to book the next adventure!
June 26, 2026
Reply from Hays Travel - Norwich Tesco
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Very helpful and patient
Sadie was very helpful and patient as we selected our holiday. Had lots of insights into what we wanted and guided us towards the best deal
June 23, 2026
Reply from Hays Travel - Norwich Tesco
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Reply from Hays Travel - Norwich Tesco
Thank you for your lovely feedback
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